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Driver","emailTxt":"benjamin.stewart@hallauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/da9dce9c1d73.jpg","drDealerId":20653,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":522261,"firstName":"Chris","lastName":"Curtis","titleText":"Technician","emailTxt":"Chris.Curtis@hallauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/9119be7af45d.jpg","drDealerId":20653,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":522267,"firstName":"Jabari","lastName":"Cohen","titleText":"Technician","emailTxt":"jabari.cohen@hallauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/d6e93364ebde.jpg","drDealerId":20653,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":522259,"firstName":"Jerry","lastName":"Allen","titleText":"Technician","emailTxt":"Jerry.allen@hallauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/2f81b61b6fd4.jpg","drDealerId":20653,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":522262,"firstName":"Matt","lastName":"Bryant","titleText":"Technician","emailTxt":"Matt.Bryant@hallauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/19925f22e54c.jpg","drDealerId":20653,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":522264,"firstName":"Reggie","lastName":"Gay","titleText":"Technician","emailTxt":"reggie.gay@hallauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/c855bfd6f600.jpg","drDealerId":20653,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":522252,"firstName":"Temple","lastName":"Downs","titleText":"Service Adviser","emailTxt":"temple.downs@hallauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/6cccef28595c.jpg","drDealerId":20653,"certifiedEmployee":false,"deptDscrp":"Service"}]

Hall Acura Newport News

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Hall Acura Newport News Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Special Offers

Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since July 2008

Hall Rewards, an exclusive rewards program from Hall a part of MileOne Autogroup, puts you in the driver's seat. Rewards

...

points are easy to earn and simple to redeem. Earn points for purchasing a new or used vehicle as well as for service and body shop repairs. You decide how to use your points for discounts on your next vehicle purchase or toward service or repairs*. Exclusive Hall Customer Benefits include a $500 trade credit, 7-day or 500 mile vehicle exchange, lifetime Virginia & North Carolina State Safety Inspections, complimentary shuttle service and more! Certain terms and conditions apply. See dealer for details.

"We will not be undersold.....More Cars, Great People!"

Service

Oil, Filter Change

$34.95

Tire Rotation

$19.95

Brake Inspection

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
336 lifetime reviews. Includes reviews of Hall Acura Newport News from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 17, 2018

    We bought a used car here. Devon and Chris were great to work with even when it was later in the evening. We are very happy with our purchase!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2018

    We came in to have our old Acura serviced for the winter and left with a brand new Acura instead. We loved working with Devon and Chris and look forward... to many years servicing ahead. Thanks everyone for making this such an enjoyable experience!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Hall Acura Newport News

    We're happy to hear you had such a positive experience with our team! We look forward to seeing you on your next visit!


    Worked with:
    Devin Sheldon

    Sales Associate

    (5.0) 76 reviews

    Chris Meyer

    F & I Manager

    (4.9) 51 reviews

  • September 3, 2016

    I recently purchased a new 2016 Acura TLX V-6 Technology package vehicle from Hall Acura-Newport News. I negotiated and paid total cash. I was treated... with courtesy and the salesman, Devin Sheldon, had a test drive car, chosen by me online prior to visit, parked and ready for me, up front, at my appointment time. I also drove a second similar new car with 4 cylinders. I was treated with respect and courtesy during my entire time at Hall. Features were explained to me and various available vehicles of differing colors where shown to me. I chose the showroom vehicle due to color and features; the vehicle was removed carefully and cleaned. I was introduced to the service team also. I have received touch up paint, delivered straight to my home from the parts folks, who were on a regular trip to my area for other needs. I am very satisfied with my new Acura TLX V-6 car and with the sales people at Hall Acura-Newport News.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your heartfelt response Debra Gillilan. We appreciate your business and strive to maintain a high standard of customer satisfaction. We ...are pleased to hear that Devin Sheldon lead you to your new 2016, Acura TLX, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Hall Acura of Newport News. Thank you again Debra Gillilan and have a great day!

  • 5.0 out of 5
    September 3, 2018

    My daughter recently got her drivers license and set out on a web search for her perfect car. She found it at an Acura dealer in Virginia 600 miles away.... I was able to negotiate and close the deal over the telephone with Devin in a matter of a couple calls. Devin and the dealership were a pleasure to work with in all respects.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Hall Acura Newport News

    We are glad Devin was able to help in the purchase of your daughter's new vehicle! We hope to be of service to you again in the future. Best wishes, ... Hall Acura Newport News


    Worked with:
    Devin Sheldon

    Sales Associate

    (5.0) 76 reviews

  • 5.0 out of 5
    August 29, 2018

    Great service great selection excellent staff thank you again for my easy buying experience my repeat experience with Devin Sheldon was awesome I will... recommend friends and family

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Denise, it's experiences like yours that really keep us motivated! Thanks again for the recommendation, and have an amazing day!


    Worked with:
    Devin Sheldon

    Sales Associate

    (5.0) 76 reviews

  • 5.0 out of 5
    August 28, 2018

    Highly recommended I am always greeted by name and given the utmost respect by all the staff so go to have an experience that leaves a smile on my grave

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Hall Acura Newport News

    Thanks for the positive feedback, and recommendation! If you have any further questions, please give us a call. We're always happy to help!


    Worked with:
    Devin Sheldon

    Sales Associate

    (5.0) 76 reviews

    Travis Tippett

    General Manager

    (5.0) 19 reviews

    Chris Meyer

    F & I Manager

    (4.9) 51 reviews

    Donna Turner

    Service Manager

    NOT RATED

    Katie Carstens

    Service Adviser

    NOT RATED

  • 5.0 out of 5
    August 26, 2018

    I had an awesome experience here at Hall Acura that I will never forget. These guys are awesome professional about their business and making absolutely... sure the customers are indeed satisfied. Thank you Sheldon and John for making my dreams come true and my experience delightful. I love my Mercedes R350!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Hall Acura Newport News

    Hi Rudy, thank you for taking the time to leave a review for us at Hall Acura Newport News. We're happy we could meet your expectations! We hope you h...ave a great day!


    Worked with:
    John James Privett

    Sales Manager

    (5.0) 9 reviews

    Sheldon Watson

    Sales Associate

    (5.0) 8 reviews

  • 5.0 out of 5
    August 26, 2018

    Hall Acura's customer service experience is comparable to any BMW or Mercedes Benz dealership in our area...top notch. Devin and Chris were both knowledgeable... in their respective areas of expertise and I look forward to working with them again on the purchase of a new vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Hall Acura Newport News

    Hello, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know! Take care!


    Worked with:
    Devin Sheldon

    Sales Associate

    (5.0) 76 reviews

    Chris Meyer

    F & I Manager

    (4.9) 51 reviews

    John Rooney Jr.

    General Sales Manager

    (4.9) 31 reviews

  • 5.0 out of 5
    August 19, 2018

    Temple Downs was my Service Advisor during my service visit for an oil change. She had a very pleasant, customer service oriented attitude and was very... efficient. I will return to Hall Newport News for my service needs and request Temple each time.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Temple, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we ca...n do for you. We hope you have a great day!

  • 5.0 out of 5
    August 10, 2018

    It was wonderful experience to buy car at this dealer. All the staff were kind and helpful. Specially Mr Devin???s support, helpfulness and friendly behavior... was really exceptional. He is not only car sales person but a wonderful human being.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Hall Acura Newport News

    We're happy to hear you had such a positive experience with Devin and our team! Feel free to reach out to us if you need anything else. Have a wonderf...ul day!


    Worked with:
    Devin Sheldon

    Sales Associate

    (5.0) 76 reviews

    John James Privett

    Sales Manager

    (5.0) 9 reviews

    Chris Meyer

    F & I Manager

    (4.9) 51 reviews

    John Rooney Jr.

    General Sales Manager

    (4.9) 31 reviews

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