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Hall Acura Newport News

4.9 out of 5 4.9
Rectangle 48
Sales 7:30 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Hall Acura Newport News Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 8:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2008

Hall Rewards, an exclusive rewards program from Hall a part of MileOne Autogroup, puts you in the driver's seat. Rewards

...

points are easy to earn and simple to redeem. Earn points for purchasing a new or used vehicle as well as for service and body shop repairs. You decide how to use your points for discounts on your next vehicle purchase or toward service or repairs*. Exclusive Hall Customer Benefits include a $500 trade credit, 7-day or 500 mile vehicle exchange, lifetime Virginia & North Carolina State Safety Inspections, complimentary shuttle service and more! Certain terms and conditions apply. See dealer for details.

"We will not be undersold.....More Cars, Great People!"

Reviews

4.9 out of 5 4.9
478 lifetime reviews. Includes reviews of Hall Acura Newport News from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 2, 2020

    This is the best dealership I have experienced in over 36 years and in 5 states where I have lived. Devin Sheldon is the "must-do-to" salesperson. He... is no-pressure, listens to your needs, reduces the stress of such a major investment, and genuinely cares that you love your purchase. He will care for you! And the service department will ensure your satisfaction with this dealership for years to come after your purchase, caring for your car as if it were their own. I highly recommend Hall Acura Newport News to you for a completely satisfactory experience. D. Morse

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you a...gain! Take care!


    Worked with:
    Devin Sheldon

    Sales Associate

    (5.0) 162 reviews

    Regal Yancey

    Finance Manager

    (5.0) 15 reviews

    Kelsey Hopkins

    Service Advisor

    (5.0) 6 reviews

    Ricky Fleming

    Service Advisor

    (5.0) 5 reviews

  • 5.0 out of 5
    July 21, 2020

    Purchased a 2015 Chevrolet Malibu for my daughter. Dalton Mason did an amazing job from the beginning to the end. We enjoyed working with Dalton Mason.... He went above and beyond to make sure we were happy. Dalton Mason is a great asset to Hall Acura Newport News.

    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you fo...und this to be the case during your visit. If you have further needs or questions, please reach out!


    Worked with:
    Dalton Mason

    Sales and Leasing Consultant

    NOT RATED

  • September 3, 2016

    I recently purchased a new 2016 Acura TLX V-6 Technology package vehicle from Hall Acura-Newport News. I negotiated and paid total cash. I was treated... with courtesy and the salesman, Devin Sheldon, had a test drive car, chosen by me online prior to visit, parked and ready for me, up front, at my appointment time. I also drove a second similar new car with 4 cylinders. I was treated with respect and courtesy during my entire time at Hall. Features were explained to me and various available vehicles of differing colors where shown to me. I chose the showroom vehicle due to color and features; the vehicle was removed carefully and cleaned. I was introduced to the service team also. I have received touch up paint, delivered straight to my home from the parts folks, who were on a regular trip to my area for other needs. I am very satisfied with my new Acura TLX V-6 car and with the sales people at Hall Acura-Newport News.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your heartfelt response Debra Gillilan. We appreciate your business and strive to maintain a high standard of customer satisfaction. We ...are pleased to hear that Devin Sheldon lead you to your new 2016, Acura TLX, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Hall Acura of Newport News. Thank you again Debra Gillilan and have a great day!

  • 5.0 out of 5
    July 18, 2020

    I was treated exceptionally. My salesman already knew me and was spot on with the car he had waiting for me to test drive. Awesome day.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kjhallrn, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will ...be more than happy to assist you! Safe travels!


    Worked with:
    Devin Sheldon

    Sales Associate

    (5.0) 162 reviews

    Regal Yancey

    Finance Manager

    (5.0) 15 reviews

    Kelsey Hopkins

    Service Advisor

    (5.0) 6 reviews

    Joseph Festa

    Sales Manager

    (4.3) 8 reviews

    Darrius Young

    Sales Manager

    NOT RATED

    Michael Komives

    General Manager

    NOT RATED

    LJ Trower

    Internet Sales Manager

    NOT RATED

  • 5.0 out of 5
    July 12, 2020

    On Friday, 10JULY2020, I went into Hall Acura because I wanted to trade my 2016 Dodge Charger and wanted to explore some options. I worked with Katt Kirk,... who immediately took interest in what I wanted instead of what she wanted to sell me. Within 2 hours and 3 options later, she had me hooked on a 2017 Acura MDX. The next day, I returned and opened the door to get some numbers going. Both Katt and the Hall Acura staff were incredibly generous with my trade-in value and Katt went out of her way to make certain that I wasn’t going to bury myself. She truly looked after my best interest and worked her knowledge and professionalism to ensure (even with no additional money down) that i got the best deal. Without a shadow of a doubt the best car-buying experience I’ve ever had. I owe my thanks and full gratitude to the wonderful Katt Kirk and the awesome management of Hall Acura!!!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Katt, thank you for your positive review. We're glad to hear that you found our team here at Hall Acura Newport News so helpful. We hope to be of serv...ice to you again! Take care!

  • 5.0 out of 5
    July 10, 2020

    I loved the energy that my salesman Devin Sheldon gave as well as some of the other staff! I purchased my 1st Jeep and it's a FULLY loaded 2016 Jeep Rubicon... and I couldn't be more excited! I honestly believe they were equally excited to get me in this Jeep. This is a blessing and a WONDERFUL Birthday gift to myself!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you ...require any extra help. Safe travels!


    Worked with:
    Devin Sheldon

    Sales Associate

    (5.0) 162 reviews

    Michael Komives

    General Manager

    NOT RATED

  • 5.0 out of 5
    June 29, 2020

    Clean, organized dealership. No hassle, pleasant experience. Will definitely recommend Devin, and Hall Acura Newport News. Will return for service, ... and future purchases. Thanks Guys

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Dowdierh, thank you for your positive review. We're glad to hear that you found our team here at Hall Acura Newport News so helpful in the purchase... of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!


    Worked with:
    Devin Sheldon

    Sales Associate

    (5.0) 162 reviews

    Regal Yancey

    Finance Manager

    (5.0) 15 reviews

  • 5.0 out of 5
    June 21, 2020

    We recommend Devin if you are getting an Acura. We were treated very well. We will definitely return. We love the great customer service. Thank you... very much.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marianelason, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again fo...r the recommendation, and have an amazing day!


    Worked with:
    Devin Sheldon

    Sales Associate

    (5.0) 162 reviews

    Regal Yancey

    Finance Manager

    (5.0) 15 reviews

  • 5.0 out of 5
    June 19, 2020

    Katt is awesome! She is friendly and knowledgeable. She made the entire car buying experience a breeze. If you are looking to buy or lease an Acura go... see Katt!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we're happy you found our staff to be so supportive during your experience here at Hall Acura Newport News. We strive to deliver a great experienc...e to all of our valued customers. Reviews like yours help us to continually improve.


    Worked with:
    Regal Yancey

    Finance Manager

    (5.0) 15 reviews

  • 5.0 out of 5
    June 14, 2020

    Katt and the dealership team have helped me tremendously on buy my very own first car and I’m extremely thankful for all of their help and hard work.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued... customers. Reviews like yours help us to continually improve.


    Worked with:
    Regal Yancey

    Finance Manager

    (5.0) 15 reviews

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