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Reviews

Average Ratings

4.5
Average based on 37 reviews.
  • Bought new Acura, paid cash, happy, treated well

    I recently purchased a new 2016 Acura TLX V-6 Technology package vehicle from Hall Acura-Newport News. I negotiated and paid total cash. I was tre...

    Dealer Response

    Thank you for your heartfelt response Debra Gillilan. We appreciate your business and strive to maintain a high standard of customer satisfaction....


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    I recently purchased a new 2016 Acura TLX V-6 Technology package vehicle from Hall Acura-Newport News. I negotiated and paid total cash. I was treated with courtesy and the salesman, Devin Sheldon, had a test drive car, chosen by me online prior to visit, parked and ready for me, up front, at my appointment time. I also drove a second similar new car with 4 cylinders. I was treated with respect and courtesy during my entire time at Hall. Features were explained to me and various available vehicles of differing colors where shown to me. I chose the showroom vehicle due to color and features; the vehicle was removed carefully and cleaned. I was introduced to the service team also. I have received touch up paint, delivered straight to my home from the parts folks, who were on a regular trip to my area for other needs. I am very satisfied with my new Acura TLX V-6 car and with the sales people at Hall Acura-Newport News.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your heartfelt response Debra Gillilan. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Devin Sheldon lead you to your new 2016, Acura TLX, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Hall Acura of Newport News. Thank you again Debra Gillilan and have a great day!


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  • Preowned shopper

    Joshuah Torres was our salesperson. He is knowledgeable, personable and delightful. Joshuah made our car buying experience pleasant. Considerin...

    Dealer Response

    Good afternoon, Jeri. Hall Acura Newport News is delighted to hear that your car buying experience was a memorable one! We are also pleased that...


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    Joshuah Torres was our salesperson. He is knowledgeable, personable and delightful. Joshuah made our car buying experience pleasant. Considering how much I hate car shopping, that is quite an accomplishment. Thank you, Joshuah. The kids love the new van!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Good afternoon, Jeri. Hall Acura Newport News is delighted to hear that your car buying experience was a memorable one! We are also pleased that Joshuah Torres was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Jeri for the highly praised review.


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  • Hall Acura

    Mr. Andrew McMillian is my salesperson at Hall Acura Newport News, VA. He is great, patient, very knowledgeable. He helped us to select the right ...

    Dealer Response

    Thank you for your earnest response Jian. We appreciate your feedback and will be sure to share your encouraging thoughts with Andrew and the team...


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    Mr. Andrew McMillian is my salesperson at Hall Acura Newport News, VA. He is great, patient, very knowledgeable. He helped us to select the right car. He is open to discuss the purchase price. He helped us to set up the new MDX after we bought the vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your earnest response Jian. We appreciate your feedback and will be sure to share your encouraging thoughts with Andrew and the team! If you should have any further questions or want a little more insight on your MDX, please don?t hesitate contact us! We would love to work with you again soon.


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  • Awesome car buying experience

    Hall Acura is a great place to buy a car.I recommend Hall Acura to anyone in the surrounding area.

    Dealer Response

    Thank you for your earnest response Quatavis. We appreciate your feedback and will be sure to share your encouraging thoughts with the team! If yo...


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    Hall Acura is a great place to buy a car.I recommend Hall Acura to anyone in the surrounding area.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your earnest response Quatavis. We appreciate your feedback and will be sure to share your encouraging thoughts with the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.


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  • Rave Review

    Just bought a beautiful Acura TLX. Andrew was my wonderful, caring salesman. I inquired of this vehicle online and Andrew sent an email back in re...

    Dealer Response

    Thank you for your heartfelt response Robin. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are p...


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    Just bought a beautiful Acura TLX. Andrew was my wonderful, caring salesman. I inquired of this vehicle online and Andrew sent an email back in record time, very impressed and even more impressed when I went to dealership. Everyone was nice but Andrew solidified my wonderful experience. Seriously, buy from HALL, my third great experience with them over many, many years. Andrew, thank you for my dream car you made it possible.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your heartfelt response Robin. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Andrew led you to your new Acura TLX, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Hall Acura Newport News. Thank you again Robin and have a great day!


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  • Tire Service with Messrs. Rogers and Wales

    Recently I was fortunate enough to have my vehicle serviced with Mr. William Rodgers and Sean Wales and they were both impressive with the care th...

    Dealer Response

    Greetings! Thank you for stopping by Hall Acura Newport News. We sincerely appreciate your thoughtful review and will be sure to share your encour...


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    Recently I was fortunate enough to have my vehicle serviced with Mr. William Rodgers and Sean Wales and they were both impressive with the care they give their customers. The customer service i received from Mr. William Rodgers and Sean Wales was exceptional. I had concerns with my tires and they took the time to educate me on the tire pressure and replacement process and more, which ease my concerns and anxiety. My family have all serviced their vehicles with Mr. Rodgers's team but this was my first experience and I am now as pleased as they rest of my family. These two gentlemen are very customer-oriented and in my book they are truly an asset to your dealership and Acura Corporation.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Greetings! Thank you for stopping by Hall Acura Newport News. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!


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  • That Was Easy!

    I was in the market for a Honda Accord Coupe. I could have purchased it at any of the numerous dealers in the Tidewater Virginia area. I chose Hal...

    Dealer Response

    Ed, thank you for your complimentary feedback of Hall Acura Newport News. We genuinely appreciate your business and thorough review. Please reme...


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    I was in the market for a Honda Accord Coupe. I could have purchased it at any of the numerous dealers in the Tidewater Virginia area. I chose Hall Acura because of my previous experience with Acura. I wanted the "Acura Buying Experience". They were so easy to work with no pressure! Matthew Dubois Sales, Farhan Mughal Finance and Kris Brawshaw General Manager were all great!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ed, thank you for your complimentary feedback of Hall Acura Newport News. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!


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  • Great Experience!

    Had a great experience working with Andrew at Hall Acura in Newport News. He was diligent at finding the right car within our price range and need...

    Dealer Response

    Greetings Jeff! Thank you for stopping by Hall Acura Newport News. We sincerely appreciate your thoughtful review and will be sure to share your...


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    Had a great experience working with Andrew at Hall Acura in Newport News. He was diligent at finding the right car within our price range and needs. No haggle, professional service and answered all of our questions.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Greetings Jeff! Thank you for stopping by Hall Acura Newport News. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!


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  • Fantastic Sales Experience

    Our salesman, Daryl Hoe, was great during the whole sales process. He thoroughly explained the differences between the vehicles. He did not pressu...


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    Our salesman, Daryl Hoe, was great during the whole sales process. He thoroughly explained the differences between the vehicles. He did not pressure us regarding the sale and made us comfortable throughout the process. He also was very patient in demonstrating the features of the vehicle we were interested in. I recommend him to anyone looking to purchase a vehicle. David Gosselin, used car manager, also did an excellent job and was easy to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great New Car Buying Experience

    Just purchased a new Acura TLX and Hall Acura was a wonderful dealership work with. Daryl Hoe is an exceptional salesman and I would highly recomm...

    Dealer Response

    Hall Acura Newport News appreciates your considerate review. We are pleased to hear that your experience at with us was a great one! Please do n...


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    Just purchased a new Acura TLX and Hall Acura was a wonderful dealership work with. Daryl Hoe is an exceptional salesman and I would highly recommend that if you are interested in a new Acura that you give Daryl a call.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hall Acura Newport News appreciates your considerate review. We are pleased to hear that your experience at with us was a great one! Please do not hesitate to stop by with your new Acura TLX for a checkup! Thank you again Larry for the highly praised feedback.


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