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Reviews

Average Ratings

4.8
398 lifetime reviews. Includes reviews of Spitzer Toyota Monroeville from DealerRater.com
  • Great Dealer

    Very nice dealership - I did not buy from them as they were a bit too far from my home, but, they were very prompt and quickly answered all of my ...

    Dealer Response

    Thank you John for the great feedback! We appreciate you choosing Spitzer Monroeville Toyota!


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    Very nice dealership - I did not buy from them as they were a bit too far from my home, but, they were very prompt and quickly answered all of my questions. They also seem to have a very large inventory.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you John for the great feedback! We appreciate you choosing Spitzer Monroeville Toyota!


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  • Very Professional, Knowledgeable, and Priced Right
    June 22, 2017

    Working with Doug and his team provided me with an outstanding experience. As a first customer to Toyota and Spitzer, I was pleased to not having...


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    Working with Doug and his team provided me with an outstanding experience. As a first customer to Toyota and Spitzer, I was pleased to not having to go through tough and high pressure salesmanship styles. Doug was knowledgeable of not only Toyota's but other car manufacture models to help itemize the differences across brands. Their low starting price and workability to negotiate better pricing put Spitzer well below in pricing against other dealers, and high above other dealers in professionalism, service, and service offering. Call Doug Klenoshek and his team

    Does recommend this dealer

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  • Above and Beyond
    June 16, 2017

    My husband and I have been looking for a vehicle for approx. 2 months. When we finally narrowed it down to the Highlander, our search was on....fo...

    Spitzer Toyota Monroeville

    We really appreciate you taking the time to leave a review about your experience. We're glad to hear that you felt the Spitzer Toyota team went ab...


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    My husband and I have been looking for a vehicle for approx. 2 months. When we finally narrowed it down to the Highlander, our search was on....for the best deal for the model we wanted. It is wonderful to have a salesman who knows ALL about the vehicle you are interested in. Not having bought a new vehicle for approx. 8 years, a lot of the electronics were very new to us. They were explained so we could understand and with a great deal of patience, which was very much appreciated. To have a salesman go 'above and beyond' to help us was wonderful. Thank you for a great buying experience!!

    Does recommend this dealer
    Spitzer Toyota Monroeville

    We really appreciate you taking the time to leave a review about your experience. We're glad to hear that you felt the Spitzer Toyota team went above and beyond to help out with your vehicle needs. We look forward to working with you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855


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  • They are very helpful. They try to save your money.
    June 9, 2017

    I love this place that's why I just go there for my 3rd car today. My experience was awesome. I'm pretty much pleased on them. Because they are ve...

    Spitzer Toyota Monroeville

    It was a pleasure to read about your third car-buying experience at Spitzer Toyota. Congratulations on your new car! It's delightful to know Ken, ...


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    I love this place that's why I just go there for my 3rd car today. My experience was awesome. I'm pretty much pleased on them. Because they are very helpful to give you good guidelines how to save some money. Specially Mr. Ken and Mr Kyle . Today I bought my 3rd car from Spitzer monroeville location. I'm happy with them. They are very firm on price. Highly recommended.

    Does recommend this dealer
    Spitzer Toyota Monroeville

    It was a pleasure to read about your third car-buying experience at Spitzer Toyota. Congratulations on your new car! It's delightful to know Ken, Kyle, and the rest of our staff provided you with such an outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855


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  • new car,
    June 7, 2017

    I have bought several cars at spitzer Toyota and found the experience quite enjoyable. The salesman took his time and was very knowledgeable about...

    Spitzer Toyota Monroeville

    Thank you so much for your feedback as well as your loyalty to Spitzer Toyota. We are pleased to hear that your experience with us has been enjoya...


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    I have bought several cars at spitzer Toyota and found the experience quite enjoyable. The salesman took his time and was very knowledgeable about what he was doing.

    Does recommend this dealer
    Spitzer Toyota Monroeville

    Thank you so much for your feedback as well as your loyalty to Spitzer Toyota. We are pleased to hear that your experience with us has been enjoyable. We will continue the excellent service that you have been used to. We look forward to working with you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855


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  • Fast, easy, and friendly!
    June 6, 2017

    My girlfriend and I were in the market for a new light-duty truck for myself and had a few picked out that we wanted to loo at. After a few test d...

    Spitzer Toyota Monroeville

    Thank you for taking the time to write such a detailed review about your experience at Spitzer Toyota! We truly appreciate it. We would like to co...


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    My girlfriend and I were in the market for a new light-duty truck for myself and had a few picked out that we wanted to loo at. After a few test drives and seedy lots we had almost given up for the day. Then as we were coming back down Rt 22 we decided to just stop and look to see what they had to offer. We checked out a few trucks until we found one that was suitable and headed to the showroom. Doug was the first person who caught us when we walked in you could immediately tell from his demeanor that he was an easy-going guy. We told him we were interested in a truck already so he took us out to look at the inside and take it for a test drive. While on the test drive he asked for my license (to make sure I was valid) but other than that it was just a normal conversation; no pressure to buy, no asking about financing or buying, etc. I was so impressed by the test drive that I knew that was the truck for me. When we got back to the dealership Doug showed up their old showroom just to show how the growth that Spitzer Toyota has gone through. After that we walked to the main building and sat down with Doug while the finance guys did their job. My initial rate was very good, but Jamie Benson was actually able to get me a better rate!! After we had the rate locked in, Kyle Hembree started looking into warranties with me, and I was very impressed with the two that he was offering. A short time signing papers with Kyle and I was in my new truck riding home!! It was such a great experience I would definitely suggest friends and family to Spitzer and will consider them my first option when buying next. Everyone that worked with me was super amazing; from Doug just being super casual and talking about other things than buying cars and our finance to Jamie working his magic and getting me a better rate to Kyle making the closing process easy and understandable. This was a great visit and pleasant surprise as Spitzer Toyota was not even on our list when we first started looking!!

    Does recommend this dealer
    Spitzer Toyota Monroeville

    Thank you for taking the time to write such a detailed review about your experience at Spitzer Toyota! We truly appreciate it. We would like to congratulate you on your new car! We are very glad to hear that your experience has been very positive. It was great doing business with you. We hope to see you again! Best, Robert Thomasson, General Manager, (877) 735-3855


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  • .Excellent
    June 5, 2017

    Dan Murray was responsive. respectul and very knowledgeable. He helped us to meet our stated plan and needs. Not pushy. Provided what we were lo...

    Spitzer Toyota Monroeville

    Thank you for your feedback of your experience at Spitzer Toyota! Dan is truly an invaluable asset, as well as Adam and we appreciate everything t...


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    Dan Murray was responsive. respectul and very knowledgeable. He helped us to meet our stated plan and needs. Not pushy. Provided what we were looking for. Adam was great as well!

    Does recommend this dealer
    Spitzer Toyota Monroeville

    Thank you for your feedback of your experience at Spitzer Toyota! Dan is truly an invaluable asset, as well as Adam and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855


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  • excellent
    June 3, 2017

    Doug Klenoshek went over and above to get us the exact car we wanted. He was very helpful, friendly but not pushy. When we picked up our new car...

    Spitzer Toyota Monroeville

    We really appreciate you taking the time to leave a review about your experience at Spitzer Toyota. We're glad to hear that Doug went over and abo...


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    Doug Klenoshek went over and above to get us the exact car we wanted. He was very helpful, friendly but not pushy. When we picked up our new car he was very thorough in explaining all the details of the vehicle and didn't make us feel rushed. Looks like we found our permanent salesman! We would definitely go back to him and this dealership.

    Does recommend this dealer
    Spitzer Toyota Monroeville

    We really appreciate you taking the time to leave a review about your experience at Spitzer Toyota. We're glad to hear that Doug went over and above to help out with your vehicle needs. Thank you for your continued business. Best, Robert Thomasson, General Manager, (877) 735-3855


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  • Easy, no pressure car buying.
    June 2, 2017

    Professional, able to answer all our questions, friendly too. Would purchase another car from Ryan and would recommend to family and friends. Hope...

    Spitzer Toyota Monroeville

    We cannot thank you enough for your wonderful review of Spitzer Toyota and for your recommendation! I am glad to hear that Ryan earned your contin...


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    Professional, able to answer all our questions, friendly too. Would purchase another car from Ryan and would recommend to family and friends. Hope to have good relationship with service department also.

    Does recommend this dealer
    Spitzer Toyota Monroeville

    We cannot thank you enough for your wonderful review of Spitzer Toyota and for your recommendation! I am glad to hear that Ryan earned your continued business. We look forward to working with you again. Best, Robert Thomasson, General Manager, (877) 735-3855


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  • Excellent
    June 1, 2017

    I would like to thank Gary for being very professional and courteous. I love the fact that he asked me what I want and gave us some excellent sug...

    Spitzer Toyota Monroeville

    Thank you so much for taking time out of your day to share your experience with everyone. Spitzer Toyota believes in courteous, knowledgeable, and...


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    I would like to thank Gary for being very professional and courteous. I love the fact that he asked me what I want and gave us some excellent suggestions. I highly recommend him to anyone looking for a vehicle.

    Does recommend this dealer
    Spitzer Toyota Monroeville

    Thank you so much for taking time out of your day to share your experience with everyone. Spitzer Toyota believes in courteous, knowledgeable, and professional customer service and I'm glad that Gary made such a great impression on you. Best, Robert Thomasson, General Manager, (877) 735-3855


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