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Reviews

Average Ratings

4.1
Average based on 85 reviews.
  • Not your average dealership

    My girlfriend would buy from anyone as long as things go smoothly and she gets a decent price. I am the strong negotiating man who demands the low...

    Dealer Response

    Thank you Nate for taking the time to review us! Hall Chrysler Dodge Jeep RAM Virginia Beach strives to provide an exceptional experience for all ...


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    My girlfriend would buy from anyone as long as things go smoothly and she gets a decent price. I am the strong negotiating man who demands the lowest price possible and who isn't afraid to haggle. Together we have shopped man of the dealers in Virginia and together we have purchased 3 jeep wranglers from Hall. They are true to their word and there are never 11th hour surprises. They get you the best price by a mile, and with relative ease which makes me think that they just crush it on volume and are able to drop prices because their attention to detail and good customer service, they are always happy to accommodate you whatever you need. Shout out to Stanley Smith, and I believe Pete, guy with the hummer H2, both excellent guys. I know dealerships, Hall is no average dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Nate for taking the time to review us! Hall Chrysler Dodge Jeep RAM Virginia Beach strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company's success. Thank you again for the wonderful feedback Nate.


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  • Eric Osborne was amazing! Very patient and helpful

    I had just totaled my car and was a very stressed out and emotional wreck. I had no idea that I would be back in the market for a vehicle so soon....

    Dealer Response

    Thank you Vadine Chandler for taking the time to review us! Hall Chrysler, Dodge, Jeep and Ram of Virginia Beach strives to provide an exceptiona...


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    I had just totaled my car and was a very stressed out and emotional wreck. I had no idea that I would be back in the market for a vehicle so soon. Eric Osborne was very patient and understanding throughout the whole process. I felt comfortable and well informed throughout the whole process. This was the best car buying experience I ever had. I will definitely refer anyone in the market for a car to this location.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Vadine Chandler for taking the time to review us! Hall Chrysler, Dodge, Jeep and Ram of Virginia Beach strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company?s success. Thank you again for the wonderful feedback Vadine Chandler.


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  • Best dealership around

    On 7/30/16 I purchased my first brand new car a 2016 dodge dart. My sales representative Patti was so helpful and made my buying experience wonder...

    Dealer Response

    Hi Patti Hennard - Hall Chrysler, Dodge, Jeep, and Ram of Virginia Beach would like to congratulate you on your new 2016, Dodge Dart! It was a g...


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    On 7/30/16 I purchased my first brand new car a 2016 dodge dart. My sales representative Patti was so helpful and made my buying experience wonderful. I love my new car and thanks to Patti I am now a lifetime Hall Chrysler Dodge Jeep Ram customer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Patti Hennard - Hall Chrysler, Dodge, Jeep, and Ram of Virginia Beach would like to congratulate you on your new 2016, Dodge Dart! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Dodge Dart as you settle in, please don?t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!


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  • Excellent, fast, and upfront service.

    Hall Chrysler/Dodge/Ram/Jeep VA Beach helped me when 5 other well known dealerships in the Hampton Roads could not! They got me out of an old car...

    Dealer Response

    Good afternoon! Thank you for your positive feedback. We are delighted to hear that your car buying experience was a memorable one! If you should ...


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    Hall Chrysler/Dodge/Ram/Jeep VA Beach helped me when 5 other well known dealerships in the Hampton Roads could not! They got me out of an old car I was upside down on and into a brand new vehicle even with my credit issues. They are a great dealership to work trade deals and gave me more than I wanted for my trade. Their salesman was upfront with all the numbers and did not try to run an typical dealer games that I experienced at other dealerships. I would buy from this dealership again and suggest that anyone with credit issues or upside down in a car they want to get out of go check out this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good afternoon! Thank you for your positive feedback. We are delighted to hear that your car buying experience was a memorable one! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.


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  • New car

    Very helpful and easy process. The whole thing took up the whole day because i looked at a lot of car models and we went back and forth with the f...

    Dealer Response

    Mike, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. Moving forward, please do not hes...


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    Very helpful and easy process. The whole thing took up the whole day because i looked at a lot of car models and we went back and forth with the financing. But they worked with me without any problems. I would say, they earned their paycheck that day with me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mike, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again Mike and have a great day.


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  • Hall Chrysler Dodge Jeep Ram.... 5 star service

    I went in on Saturday June 18 to look at a Ram Promaster and was referred to Martin Hanley right away. At other dealerships I've visited you're al...

    Dealer Response

    Patrick?Thank you for your encouraging review of Hall Chrysler Dodge Jeep RAM Virginia Beach. We are particularly grateful for any positive feedba...


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    I went in on Saturday June 18 to look at a Ram Promaster and was referred to Martin Hanley right away. At other dealerships I've visited you're almost attacked by an over anxious salesperson, but not at H.C.D.J.R. Martin was friendly, laid back, funny, and easy to work with. Several times he told me " don't worry about it " and " we will work it out " . Soon enough we took a test drive and Martin is showing me features on it that I didn't even know it had. Back at Hall we were waiting to see finance so he gave me the tour of the place. During this we saw the Challenger - Hellcat, WOW! What beast of a car! Martin told me a lot about it, and then we were off to the finance office. There I met Bradley Leighton who was great, patient and very easy to work with. Soon enough I am being handed my keys and I am shown to my Ram Pro. There was a bit of paperwork hang up and I must have called Martin at least 4 times between 9am and noon on Monday morning. I know I probably bugged the heck out of him but he was incredibly nice and once again told me " don't worry, we got this ". By 1pm Martin and Bradley had it fixed and once again I am driving off in my Ram-Pro. This just might be the best car buying experience I've ever had. Martin and Brad made it pretty darn easy. When I was worried, they did all they could to solve the problem. Two great guys to work with. Thanks again. Great job guys!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Patrick?Thank you for your encouraging review of Hall Chrysler Dodge Jeep RAM Virginia Beach. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Hall Chrysler Dodge Jeep RAM Virginia Beach.


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  • Awesome!!

    The most wonderful car buying experience I have had! My salesman, Craig, was terrific - I couldn't have asked for a better sales person! He is kno...

    Dealer Response

    Good morning Tammy. Hall Chrysler Dodge Jeep RAM Virginia Beach is delighted to hear that your car buying experience was a memorable one! We are a...


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    The most wonderful car buying experience I have had! My salesman, Craig, was terrific - I couldn't have asked for a better sales person! He is knowledgeable, and straight forward. The finance manager, Mark, was AWESOME too! Thanks for the best buying experience ever!! Would definitely recommend to anyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good morning Tammy. Hall Chrysler Dodge Jeep RAM Virginia Beach is delighted to hear that your car buying experience was a memorable one! We are also pleased that Craig and Mark were able to assist you with your purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Tammy for the highly praised review.


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  • B 5 Blue Challenger SRT

    Butch and Dave Moore treated me like a real person , also gave me a great deal on a SRT. Butch is very knowledgeable on the RT, SRT and Hellcat ca...

    Dealer Response

    Hi Randy - Hall Chrysler Dodge Jeep Ram Virginia Beach would like to congratulate you on your new car! We truly appreciate your business and stri...


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    Butch and Dave Moore treated me like a real person , also gave me a great deal on a SRT. Butch is very knowledgeable on the RT, SRT and Hellcat cars. Dave Moore was very prompt with all the paperwork and finance was a breeze (In &Out) very good buying experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Randy - Hall Chrysler Dodge Jeep Ram Virginia Beach would like to congratulate you on your new car! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.


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  • A fluid experience

    From the moment I drove up to Hall, which was in the used car location, I was greeted in the most humblest and professional manner by a gentleman....

    Dealer Response

    Thank you Chris for taking the time to review us! Hall Chrysler Dodge Jeep Ram Virginia Beach strives to provide an exceptional experience for al...


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    From the moment I drove up to Hall, which was in the used car location, I was greeted in the most humblest and professional manner by a gentleman. I wanted to know where I should park so I could look around, he came out of the store and asked where was I currently parked. After a brief conversation of what I was looking for , he told me where to park and met me over there. I then realized that I was in the wrong location, because I was inquiring about looking into a new vehicle. He then said it's okay let's just go over to the new car location. As we drove over to the next location. I explained my price range, and my plans to trade in what I was currently driving, which was a Jeep Compass, which I purshased brand new back in New York so many years ago, so I knew I wanted to stay with a original Jeep dealer. So as we talked and searched around, my salesperson pointed out a vehicle to me which I had known of due to friends currently owning that particular brand model. I just never thought I would be considering one. After discussions of other cars, the chysler 200 became the car of interest. My sales person took me for a test drive, and I really liked it, and I enjoyed the features, most of all, the leg room it provided. When returned and it was decided that I would be buying this new car, everything just continued to fall into place. I came to look at cars, I was on the fence about whether I should buy, but the transition was so smooth, and the deal was even sweeter, and my salesperson was the most patient man I'very came across. We laughed and joked and it hardly felt like a business deal. It felt like a father was giving his daughter excellent car buying experiences, he made me aware of the differences and I felt this was the safest option for me. I know this is a business. But it hardly felt like a business transaction it felt more like I was visiting a long lost friend. It was that comfortable for me, there was no pressure, I mean my sales guy listened to what I needed and what I was looking for and he instantly knew. The next phase was the final step and that was meeting the manager who would finalize the deal, and the apple doesn't fall far from the tree. The manager was just as welcoming, very in charge, very mild mannered, very certain and concise. He too made sure I had the best deal for me. The professionalism starts at the top and trickles down, but I met the sales person first and the service just keep going up. This really was a great car buying experience for me. I like my car, I got a great tradein value for it. I'm in my 40's and i've had many car buying experiences in my adult life, but this one stands out the most best for me. I am completely satisfied, and I would definitely recommend this place to anyone in search of a car/suv new/old. I'm sure your experience would be in aligned with what I've described here. Thank you Hall Chrysler Jeep Dodge on Virginia Beach Blvd, Virgina Beach. VA.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Chris for taking the time to review us! Hall Chrysler Dodge Jeep Ram Virginia Beach strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company?s success. Thank you again for the wonderful feedback Chris!


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  • Easy Process

    Fagan helped us pick a 2016 Gray and Black Jeep Cherokee, and he was nothing but helpful and patient with us. The car buying process took long for...

    Dealer Response

    Thank you for your earnest response HF. We appreciate your feedback and will be sure to share your encouraging thoughts with Fagan and the team! I...


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    Fagan helped us pick a 2016 Gray and Black Jeep Cherokee, and he was nothing but helpful and patient with us. The car buying process took long for me, but it wasn't the dealership's fault, mainly mine, and Fagan was very patient and still tried to work with my busy schedule to make sure that I got exactly what I wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your earnest response HF. We appreciate your feedback and will be sure to share your encouraging thoughts with Fagan and the team! If you should have any further questions or want a little more insight on your vehicles, please don't hesitate to contact us! We would love to work with you again soon.


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