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Reviews

Average Ratings

4.8
105 lifetime reviews.
  • Excellent Service

    This is my fourth Lincoln and my first time buying a car from Benson. I was very happy with the service and the time that was given to my question...


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    This is my fourth Lincoln and my first time buying a car from Benson. I was very happy with the service and the time that was given to my questions. At other dealerships the staff was nice and took care of your needs. At Benson their service was excellent, they were informative about the features on my car and took their time explaining everything to me. My salesman Joe Bilock is outstanding when it comes to customer satisfaction, he even offered to come in on his day off if that was the only day I could come in. Mark Slekar was my service advisor and explained everything that was checked on my car. He also had excellent customer service skills. Can you imagine enjoying going to a dealership? This made my day.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service as usual.

    They found the problem and fixed it and made my Mariner safe again. It was a hard to diagnose problem but they found it!

    Dealer Response

    June, we?re happy we could help you! If there is ever anything else we can do to assist you, please let us know! Take care!


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    They found the problem and fixed it and made my Mariner safe again. It was a hard to diagnose problem but they found it!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    June, we?re happy we could help you! If there is ever anything else we can do to assist you, please let us know! Take care!


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  • Benson Lincoln

    In the 7 years that I have had this vehicle the service I have received has always been excellent. - "7 years" - says a lot.


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    In the 7 years that I have had this vehicle the service I have received has always been excellent. - "7 years" - says a lot.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Benson Lincoln is excellent!

    We have purchased two vehicles from Benson and hands down it has been the best experience over 30 years of buying vehicles.


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    We have purchased two vehicles from Benson and hands down it has been the best experience over 30 years of buying vehicles.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Towncar Bill

    Excellent service. Done when promise. Friendly environment, beautiful building

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, William. It is great to hear that we were ab...


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    Excellent service. Done when promise. Friendly environment, beautiful building

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, William. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


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  • I TRUST NO ONE ELSE WITH MY CAR

    FAST, EASY SERVICE. NO APPOINTMENT NEEDED. THEY DID THE REPAIRS RIGHT THE FIRST TIME. NEVER HAD A PROBLEM WITH THE SERVICE DEPT.

    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we...


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    FAST, EASY SERVICE. NO APPOINTMENT NEEDED. THEY DID THE REPAIRS RIGHT THE FIRST TIME. NEVER HAD A PROBLEM WITH THE SERVICE DEPT.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • Pleased Customer

    Very pleased and the staff was helpful and respectful. Great experience

    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Darrell! We look forward to seeing you again!


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    Very pleased and the staff was helpful and respectful. Great experience

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Our Staff works hard to go the extra-mile for our valued guests, Darrell! We look forward to seeing you again!


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  • Love Benson Lincoln

    Emergency service/repairs made quickly! Love that.

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, June. We hope to be of service to you again!...


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    Emergency service/repairs made quickly! Love that.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, June. We hope to be of service to you again! Take care!


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  • Satisfied Customer

    I was given a quick appointment and asked whether I needed a loaner (which I didn't). The work that needed to be done was explained to me and it ...

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take ...


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    I was given a quick appointment and asked whether I needed a loaner (which I didn't). The work that needed to be done was explained to me and it seemed reasonable. I was excited that I had money in my account to help pay for the work. :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!


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  • Stop & Goooo!

    I stopped unexpectedly when I found myself in the neighborhood of Benson Lincoln and realized I was due for an oil change. They were able to take...

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything ...


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    I stopped unexpectedly when I found myself in the neighborhood of Benson Lincoln and realized I was due for an oil change. They were able to take my car within half an hour and did the oil change as well as a tire rotation. I was extremely pleased and grateful for their quick and complete service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!


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