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Reviews

Average Ratings

4.7
276 lifetime reviews. Includes reviews of Day Toyota from DealerRater.com
  • Best Car Buying Experience

    This was the best car buying experience I have ever had. My salesman was Gary Fritch, the nicest guy you'll ever want to meet. I am an amputee and...

    Dealer Response

    Thank you for your review about your experience here at Day Toyota, Lisa. It is our goal to provide every one of our customers with the kind of ex...


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    This was the best car buying experience I have ever had. My salesman was Gary Fritch, the nicest guy you'll ever want to meet. I am an amputee and I was looking for a vehicle that I can load my mobility scooter myself. I really wanted an orange Tacoma and Chris Pestino found me one, then I realized that I could not get the lift I wanted and get a cover for the bed of the truck. Instead of getting mad and upset Chris worked with me to find an even better option for me. Gary took me on several test drives until I found the right fit. I decided that the 4runner was the one I wanted in Red. Chris made that dealer trade and got me what I wanted. John Petrovich got me a great rate and was just so kind and accommodating. Everyone at this dealership is so nice and they just want to get you what you want and for the best price they can give you. To top everything off I had mentioned to Gary that I would really like to meet Debbie Campbell the owner and have my picture taken with her and her husky's. Gary said he was not sure if he could make this happened, but had me talk to Ted Cole the GM and guess what. They made it happen. Debbie was so nice and not only did she take several pictures, but sat and talked with us for over an hour. It was awesome! Thank you from the bottom of my heart for everything!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review about your experience here at Day Toyota, Lisa. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future automotive needs. Best regards, Ted Cole - General Manager - TedC@dayauto.com


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  • Rude employees

    I went into Day Toyota on a Tuesday to start the process to get a used car.... I did the application and I needed a few more things so they asked ...


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    I went into Day Toyota on a Tuesday to start the process to get a used car.... I did the application and I needed a few more things so they asked me to come back the next day or the day after. The next morning I get a call from a different finance manager regarding the previous day I was there... So I began to tell him everything that happened and what I needed and he proceeded to tell me that I was wrong... The facts that I told him aren't real facts and a few other things so at this point I'm ready to get off the phone and he is telling me that I need to either give him all the paperwork he is asking for or "oh well I can't help you!" So while I was there the previous day I let them copy my license and such and now he's telling me he doesn't have them... Like where did they go... I'm not sure but that was my experience there is more to the story... I wouldn't recommend this place to anyone but that's my preference.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Buyers Experience

    Had a great first time buying experience at Day Toyota Pleasant Hills. Ray Kling was super to work with and very helpful. Everyone there was ver...

    Dealer Response

    I am happy to hear your time spent with our team especially with Ray was pleasant. Congratulations on your 4Runner! If you have any questions or c...


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    Had a great first time buying experience at Day Toyota Pleasant Hills. Ray Kling was super to work with and very helpful. Everyone there was very pleasant. Would go back there again when looking for another car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    I am happy to hear your time spent with our team especially with Ray was pleasant. Congratulations on your 4Runner! If you have any questions or concerns regarding your vehicle, please come back to visit us. We at Day Toyota look forward to seeing you in the future. All the best, Ted Cole - General Manager - TedC@dayauto.com


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  • 2nd Time Around

    Had such a good experience when we bought our Rav4 we went back for a Prius V. Nice people to deal with.

    Dealer Response

    Thank you for this wonderful feedback. I'm glad you came back to see us for your Prius V. It's fantastic to know our team at Day Toyota made your ...


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    Had such a good experience when we bought our Rav4 we went back for a Prius V. Nice people to deal with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for this wonderful feedback. I'm glad you came back to see us for your Prius V. It's fantastic to know our team at Day Toyota made your day. If there's anything else we can help you with regarding your vehicle, please let us know. Happy driving! All the best, Ted Cole - General Manager - TedC@dayauto.com


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  • just a common married couple

    Trading our 4 Runner. With Gary and John's assistance we drove out with the Tacoma Michelle has been looking for for two years AND my new Camry...

    Dealer Response

    We cannot thank you enough for your wonderful review of Day Toyota! Congrats on both your new Tacoma and Camry S.E. and thank you for your loyalty...


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    Trading our 4 Runner. With Gary and John's assistance we drove out with the Tacoma Michelle has been looking for for two years AND my new Camry S E. our 5th & 6th purchases from Day. Great place to buy an automobile and joining the Day Toyota/Scion family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We cannot thank you enough for your wonderful review of Day Toyota! Congrats on both your new Tacoma and Camry S.E. and thank you for your loyalty. It was a pleasure to assist you and please let us know when we can do so again. Sincerely, Ted Cole - General Manager - TedC@dayauto.com


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  • Amazing service! Would definitely recommend!

    I highly recommend visiting Day Toyota in the pleasant hills. Chris Pestino made my first time buying a car, fun. The financing manager worked har...

    Dealer Response

    Thank you for recognizing your experience at Day Toyota. We consider customers as part of our family, and as an extended part of our family we wan...


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    I highly recommend visiting Day Toyota in the pleasant hills. Chris Pestino made my first time buying a car, fun. The financing manager worked hard to get me a good deal since my credit isn't the best. I will definitely be going back and referring my friends to Day Toyota. I have become a part of the Toyota family and couldn't be happier.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for recognizing your experience at Day Toyota. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Regards, Ted Cole - General Manager - TedC@dayauto.com


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  • Retired R N

    I'll be 80 y/o in a few years. Have shopped for many cars but NEVER with the experience I had at Day. Gary is a master at making one feel comf...

    Dealer Response

    Thank you Sara! Service is always our top priority, but the attention to detail is very important as well. Thanks for choosing Day Toyota! Regar...


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    I'll be 80 y/o in a few years. Have shopped for many cars but NEVER with the experience I had at Day. Gary is a master at making one feel comfortable, his attention to detail is so reassuring. Learning the in's and out's of s new car has always been a sink or swim exercise. Not with Gary, he covers every port and then encourages you to call if you have a problem. I am really thrilled with my shopping experience. By the way, I bought a vehicle. I encourage you to try Day out and be sure to ask for Gary .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Sara! Service is always our top priority, but the attention to detail is very important as well. Thanks for choosing Day Toyota! Regards, Ted Cole - General Manager - TedC@dayauto.com


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  • Great place to buy car

    Gary was a wonderful salesman. Very accommodating this is the 2nd car I've purchased here. Their entire staff was great to work with. Would d...

    Dealer Response

    Patsy, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Regards, Ted Cole - General Manager ...


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    Gary was a wonderful salesman. Very accommodating this is the 2nd car I've purchased here. Their entire staff was great to work with. Would definitely recommend this dealership to friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Patsy, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Regards, Ted Cole - General Manager - TedC@dayauto.com


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  • Day Toyota

    Gary was very accommodating at Day Toyota. I purchased my last car there, and went back this time too. Very friendly environment by all st...

    Dealer Response

    Patsy, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Regards, Ted Cole - General Manager ...


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    Gary was very accommodating at Day Toyota. I purchased my last car there, and went back this time too. Very friendly environment by all staff. I would definitely go again and refer family there. Very pleasant buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Patsy, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Regards, Ted Cole - General Manager - TedC@dayauto.com


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  • Love my Rav4

    Gary Fritch made my car buying experience an easy fun process. I knew I wanted a Rav since that is what I was trading in. Had my first one for ...

    Dealer Response

    Linda, we sincerely appreciate your feedback. Each employee is a valued member of the Day Toyota team and we all strive to provide excellent servi...


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    Gary Fritch made my car buying experience an easy fun process. I knew I wanted a Rav since that is what I was trading in. Had my first one for 9 years and never had it in the shop for anything but normal maintenance. Thank you Gary. Love my RAV!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Linda, we sincerely appreciate your feedback. Each employee is a valued member of the Day Toyota team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, Ted Cole - General Manager - TedC@dayauto.com


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