Hall Ford Lincoln Newport News

New 888-616-8297 Dealer Website
Used 888-865-1867 Email Dealer
Service 877-330-6384

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Reviews

Average Ratings

4.7
Average based on 310 reviews.
  • Excellent Dealership

    I dealt with two people: Chris Vandenheede and Jimmie House. Both were EXCELLENT. I thought of Chris as Mr. Honest. I found that I could rely o...

    Dealer Response

    Good afternoon, Robert Ripley. Hall Ford Lincoln of Newport News is delighted to hear that your car buying experience was a memorable one! We ar...


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    I dealt with two people: Chris Vandenheede and Jimmie House. Both were EXCELLENT. I thought of Chris as Mr. Honest. I found that I could rely on him to truly be thinking of my best interest at all times. I do not know how to best describe Jimmie. He is not just a car sales man. It is as if I had Mr. Hall right there personally taking care of me. Two great guys.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good afternoon, Robert Ripley. Hall Ford Lincoln of Newport News is delighted to hear that your car buying experience was a memorable one! We are also pleased that Chris Vandenheede and Jimmie House was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Robert Ripley for the highly praised review.


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  • Great customer service!

    It was great. Elizabeth was awesome! She kept me informed on what was going on and how long it would be before getting my truck fixed


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    It was great. Elizabeth was awesome! She kept me informed on what was going on and how long it would be before getting my truck fixed

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good Used Car Buying Experience

    Hall Ford had the used cat I was looking for at a reasonable price. Lee Steagall. the Product Specialist (sales person) made the entire experienc...

    Dealer Response

    Hello Andy, Hall Ford Lincoln Newport News would like to sincerely thank you for taking your time to give us a complimentary review. We strive to...


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    Hall Ford had the used cat I was looking for at a reasonable price. Lee Steagall. the Product Specialist (sales person) made the entire experience a pleasure. He was not high pressure, but there when you needed help or had any question. I am a car guy and was there to buy a used Hi-Po mustang and Lee answered all my questions and more. It was a pleasure dealing with a knowledgeable person who knows the product even to the smallest details. Thanks Lee, and I will recommend you to anyone interested in a ford or Lincoln, particularly a specialty model.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Andy, Hall Ford Lincoln Newport News would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we?ve succeeded. I will be sure to share your feedback with Lee Steagall and the team! Thank you again for your review.


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  • Great service!

    Our experience was great! My Lincoln Navigator keep losing tire pressure and we didn't know why. At Hall Ford Lincoln they diagnosed the problem a...

    Dealer Response

    Good morning Lashawnda! Thank you so much for your kind comments. Hall Ford Lincoln Newport News is pleased to hear that your service experience w...


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    Our experience was great! My Lincoln Navigator keep losing tire pressure and we didn't know why. At Hall Ford Lincoln they diagnosed the problem and fixed it in a quick and timely fashion. We will always use them to service our truck!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Good morning Lashawnda! Thank you so much for your kind comments. Hall Ford Lincoln Newport News is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Lashawnda for the highly praised review.


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  • 2005 Lincoln 85000 mile service

    The Service team coordinator was friendly and helpful.

    Dealer Response

    Greetings Robert Lynn! Thank you for stopping by Hall Ford Lincoln Newport News. We sincerely appreciate your thoughtful review and will be sure...


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    The Service team coordinator was friendly and helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Greetings Robert Lynn! Thank you for stopping by Hall Ford Lincoln Newport News. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!


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  • Peterson-Rating

    I can describe the entire process including the service Advisor as Exceptional

    Dealer Response

    Greetings James! Thank you for stopping by Hall Ford Lincoln of Newport News. We sincerely appreciate your thoughtful review and will be sure to ...


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    I can describe the entire process including the service Advisor as Exceptional

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Greetings James! Thank you for stopping by Hall Ford Lincoln of Newport News. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!


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  • Great Service from Hall Ford!

    Customer service was great! I will recommend family and friends to Hall Ford in the future.

    Dealer Response

    Greetings Adam Schill! Thank you for stopping by Hall Ford Lincoln of Newport News. We sincerely appreciate your thoughtful review and will be sur...


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    Customer service was great! I will recommend family and friends to Hall Ford in the future.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Greetings Adam Schill! Thank you for stopping by Hall Ford Lincoln of Newport News. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!


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  • Customer

    Service Consultant Ms. Katie Healy was very helpful and courteous. I am from NH and my information was not in the system. She meticulously ensured...


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    Service Consultant Ms. Katie Healy was very helpful and courteous. I am from NH and my information was not in the system. She meticulously ensured that my personal data was complete and entered accurately. I needed the vehicle as soon as possible, and she expedited my unscheduled service call. I was very satisfied with my Hall Ford experience. HOWEVER, HERE IS MY QUESTION: what is the dependability of the replacement throttle body now installed in my 2016 Explorer? When the throttle body failed on my 3.5L V6 TIVCT engine, my wife was driving on I-64 only minutes away from the Hampton Roads Bridge Tunnel in fast moving heavy rush hour traffic. The vehicle had to be towed off the highway, which was extremely hazardous. Luckily she was not involved in an accident when the engine shut down, and I am now concerned about reliability of the throttle body on my vehicle after doing an internet search about Ford "throttle body failures" and finding the large amount of documented occurrences on 2016 vehicles. Could the replacement throttle body that Hall Ford installed suffer from the same failure as the original or has there been a modification to resolve the issue? Can I depend on my 2016 Explorer? Thank you, Ernest Skoropowski

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Quality is number one!

    Service was fast and staff were polite and courteous. Everyone functioned like a "well oiled machine"!

    Dealer Response

    Good morning Lyndon. In response to your review, I want to take the time to thank you for praising Hall Ford Lincoln Newport News. We are particul...


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    Service was fast and staff were polite and courteous. Everyone functioned like a "well oiled machine"!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good morning Lyndon. In response to your review, I want to take the time to thank you for praising Hall Ford Lincoln Newport News. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to 'Like' us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Lyndon and be sure to stop by soon!


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  • Great Service and support

    Me and my wife, were very please overall with the experience with Hall Ford dealership in Newport News. We would like to acknowledge that Mr. Al ...


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    Me and my wife, were very please overall with the experience with Hall Ford dealership in Newport News. We would like to acknowledge that Mr. Al Jones, was very professional and courteous to our expectations. And he achieved them all with his attention to detail and knowledge dealing with customers. I would highly recommend him to my family and friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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