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Reviews

Average Ratings

4.8
1227 lifetime reviews. Includes reviews of Bill Kay Chevrolet from DealerRater.com
  • great customer service

    David did a great job cutting to the chase, getting me the truck I needed fast! Joe talked me through the finance process in record time.


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    David did a great job cutting to the chase, getting me the truck I needed fast! Joe talked me through the finance process in record time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 80 Cutlass....I tried

    Tried to buy a 1980 Cutlass 442. Reponse from sales was very slow. Got pics of under side of car, asked for video of engine running. No response. ...


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    Tried to buy a 1980 Cutlass 442. Reponse from sales was very slow. Got pics of under side of car, asked for video of engine running. No response. Contacted the sales guy twice and got no response. Giving up.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Muy buana compania !!
    April 18, 2017

    Es una buana compania de carros. Lo que mas me gusto de "bill Kay Chevrolet " que Los empleados me ayudaron mucho en ayudarme consigir una carro d...


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    Es una buana compania de carros. Lo que mas me gusto de "bill Kay Chevrolet " que Los empleados me ayudaron mucho en ayudarme consigir una carro del año , y Eso lo admiro mucho enverdad.

    Does recommend this dealer

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  • Unethical , Rude and Unprofessional
    April 9, 2017

    Incredibly unprofessional and classic "bait and switch" regarding CPO financing during purchase. Staff claimed not to know what vehicles qualifie...


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    Incredibly unprofessional and classic "bait and switch" regarding CPO financing during purchase. Staff claimed not to know what vehicles qualified for CPO financing, showed the finance numbers with the 1.9 APR and then....the "snag" and "this vehicle doesn't qualify". Pre-owned sales manager was rude going so far as to say "go talk with the general manager - I don't care". Will not set foot in this dealership again and will encourage everyone I know to do the same. Unethical, condescending and lacking in any type of customer service.

    Does not recommend this dealer

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  • Great and Friendly service
    April 6, 2017

    We purchased a certified 2015 equinox that was almost like brand new, We were happy with the price and service. Paul was very nice to deal with. ...


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    We purchased a certified 2015 equinox that was almost like brand new, We were happy with the price and service. Paul was very nice to deal with. Chris is also provided great followup. I would recommend this dealer!

    Does recommend this dealer

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  • Top Notch dealership. Excellant Service
    April 5, 2017

    I would highly recommend this dealership to anyone in the market for a vehicle. They truly know and understand what GREAT customer service is. We ...


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    I would highly recommend this dealership to anyone in the market for a vehicle. They truly know and understand what GREAT customer service is. We were fully greeted by the General Manager Chris upon entering and personally walked over to David Garza the sales person to listen to our needs and show us options. No time did we ever feel rushed or pressured into making a decision on a vehicle. I felt we were treated like you would your family. They worked with us on what was best for our needs and budget and gave us vehicles to test drive and explained the features of each vehicle. The whole 4 hour process pasted quickly and I know we will be returning in the future and suggesting this dealership to friends and family. Great Job everyone at Bill Kay Chevrolet

    Does recommend this dealer

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  • Bill Kay awesome!

    Bill Kay is a top notch dealership. I have now purchased nine vehicle from this dealer. Bill is an awesome salesman and friend. Chris is a manage...


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    Bill Kay is a top notch dealership. I have now purchased nine vehicle from this dealer. Bill is an awesome salesman and friend. Chris is a manager of managers. Helped us with are needs and wants. Never buy a Chevy from anyone else.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Happy but unexpected
    March 28, 2017

    I originally had been shopping around to see what was available and after a few disappointing stops I decided to go see Jose at Bill Kay. My famil...


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    I originally had been shopping around to see what was available and after a few disappointing stops I decided to go see Jose at Bill Kay. My family has purchased 4 or 5 cars from him now and honestly I should have just come talk to him in the beginning. I decided I'll look to see what was available during my oil change and to my surprise I ended up purchasing a Equinox. I'm very happy with my purchase because I needed the extra space. My car handles beautifully and it had all the extras that I wanted .

    Does recommend this dealer

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  • Awesome service it feels like tgey are family
    March 21, 2017

    Jennifer and Tom are awesome and jose as well this is my 2nd vehicle thru you all i came all the way from wisconsin the 2nd time around i will not...


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    Jennifer and Tom are awesome and jose as well this is my 2nd vehicle thru you all i came all the way from wisconsin the 2nd time around i will not go any where else you all are like family and good quality preowned vehicles. I will recomend you always very friendly and acxomedate your needs thanks again my family love u all

    Does recommend this dealer

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  • Excellent, hard working tea!
    March 20, 2017

    I came to Bill Kay by way of a recommendation and I was not disappointed. I had a specific vehicle in mind and although Bill Kay did not have it i...


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    I came to Bill Kay by way of a recommendation and I was not disappointed. I had a specific vehicle in mind and although Bill Kay did not have it in stock, my salesperson Paul Labak and his manager went the extra mile to locate it. Other dealerships gave me the run around about "tagged vehicles" being difficult to get from another dealership....but Paul and the Bill Kay team came through. Very impressed and highly recommend them!

    Does recommend this dealer

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