Tri-Star Motors Ford Chrysler Jeep of Somerset

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
262 lifetime reviews.

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  • 5.0 out of 5
    January 31, 2020

    Great customer service and reasonable prices! From the initial purchase to having the car serviced Tri Star is there for you!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words, Lee. We look forward to seeing you again in the future! Sincerely, The Tri-Star Somerset Team

  • 5.0 out of 5
    January 31, 2020

    Friendly, professional, rapid service, with an accurate description of problems and solutions to the problem. Also the price was reasonable.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promise...s and providing hassle-free service. Sincerely, The Tri-Star Somerset Team

  • March 10, 2012

    When I bought my car at Tri Star, it was the best car buying experience I have had. The Sales team made my purchase fun and were extremely helpful. I am... now a customer for life!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review Tony. We look forward to seeing you again at Tri-Star Somerset.

  • 5.0 out of 5
    January 29, 2020

    easy-friendly-appreciated Thanks for dealing with extended waranty people, Too bad i had to pay for transmission update--have had it re-programed several... times during factory warrenty .

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    Came in for service or repair
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    Dealer Response

    We appreciate your kind words, Mary. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can ...do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Tri-Star Somerset Team

  • 4.0 out of 5
    January 28, 2020

    promptness and good, clean waiting room, friendly staff, much better than the first time going there for service, service was scheduled in a timely manner.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your marvelous feedback, Gary. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as w...ell as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Tri-Star Somerset Team

  • 5.0 out of 5
    January 27, 2020

    Efficient, courteous, kept me informed of what was going on within reasonable time. Took care of all recalls without me having to ask.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel f...ree to stop in or reach out to us if you have any questions for our staff. Sincerely, The Tri-Star Somerset Team

  • 5.0 out of 5
    January 23, 2020

    We had a great experience. Love the Jeep for our daughter and plan on coming back for a Jeep for my wife.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we... can help you with anything else. Sincerely, The Tri-Star Somerset Team

  • 5.0 out of 5
    January 23, 2020

    Service was done in fast timely manner and friendliness from staff. Will always come back to Tri- Star Somerset for any work that I need done to my Jeep.

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    Came in for service or repair
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    Dealer Response

    Tiara, we appreciate your kind words about our service team. Thank you for choosing Tri-Star Somerset for your vehicle needs. Sincerely, The Tri-Star... Somerset Team

  • 5.0 out of 5
    January 23, 2020

    Service was performed in timely manner and in the estimated time. The work was recall so cost was not a consideration. The repair consisted of an air bag... pump replacement so I have no idea if it was successful or satisfactory.

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    Does recommend this dealer
    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Tri-Star Somerset Team

  • 5.0 out of 5
    January 22, 2020

    Karen was great! This was an unplanned visit when my car would not start in the morning. I called in to talk with someone, Chris was super helpful. ... When I walked in, Karen greeted me, and got the repair started quickly. I had actually met Karen the day before while checking on a GPS update for my Jeep. When she saw me the next day, she instantly recalled our conversation and gave me an update. All around, I had a great experience, with my car issue being taken care of quickly.

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    Does recommend this dealer
    Came in for service or repair
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    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel f...ree to stop in or reach out to us if you have any questions for our staff. Sincerely, The Tri-Star Somerset Team

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