Tri-Star Motors Ford Chrysler Jeep of Somerset

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.0
Average based on 8 reviews.
  • Best Buying experience!!

    When I bought my car at Tri Star, it was the best car buying experience I have had. The Sales team made my purchase fun and were extremely helpful...

    Dealer Response

    Thanks for the great review Tony. We look forward to seeing you again at Tri-Star Somerset.


    Show Full Review

    When I bought my car at Tri Star, it was the best car buying experience I have had. The Sales team made my purchase fun and were extremely helpful. I am now a customer for life!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review Tony. We look forward to seeing you again at Tri-Star Somerset.


    Hide Full Review
  • Excellent sales service

    We just purchased a new truck from Josh at Tri-star in Somerset and it was the easy and best experience we had. He really worked with us on gettin...


    Show Full Review

    We just purchased a new truck from Josh at Tri-star in Somerset and it was the easy and best experience we had. He really worked with us on getting what we wanted and the process was quick and so easy. He was also very friendly to our 2 kids that were sitting there waiting while we made the deal. I will definitely go back to him for business in the future! Thanks so much Josh!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Customer/Owner of vehicle with a problem

    everything was perfect very very helpful to us we had a problem with the edge we had purchased from tristar in somerset


    Show Full Review

    everything was perfect very very helpful to us we had a problem with the edge we had purchased from tristar in somerset

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • The Disappointed

    The place is disgusting, walked into shop and floors coverd in dirt and garbage thrown all over the floor. Service advisor I believe his name was ...


    Show Full Review

    The place is disgusting, walked into shop and floors coverd in dirt and garbage thrown all over the floor. Service advisor I believe his name was Chris treated me like garbage, answering his phone while talking to me, herd him swearing about customers. Service manager was rude and didn't seem to know anything. I do not recommend this dealer to anyone. Found out how shady they are with there repairs. And the employees are rude.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Pleasant Buying Experience

    Positive buying experience with friendly associates and good customer service


    Show Full Review

    Positive buying experience with friendly associates and good customer service

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • ! EVERYTHING HORRIBLE !

    Everything was horrible, the sales rep had no idea about any of the vehicles I asked about nor did he know how any of the things worked in the veh...

    Dealer Response

    At Tri-Star Motors we take our customer reviews very seriously. For over 12 years Tristar Motors has built our reputation on value and customer se...


    Show Full Review

    Everything was horrible, the sales rep had no idea about any of the vehicles I asked about nor did he know how any of the things worked in the vehicles and didn't really care to find out for me either and always had a nasty attitude and no care for customers. The children's play area was filthy my daughter played there while we got our oil changed and had black all over her hands and clothes and they said they changed the oil but was still black afterwards. Prices were horrible and they don't care to work with you. They do not care to help you out with anything all they care about is to sell you a car and push you out the door then act like they don't know you when you bring it back because it is having problems(mine has been junk so far). I would not recommend tristar to my worst enemy never again will I deal with them. So unless you want to be taking advantage of cheated and lied to and over pay for a vehicle then DO NOT go here.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    At Tri-Star Motors we take our customer reviews very seriously. For over 12 years Tristar Motors has built our reputation on value and customer service. All of the vehicles we sell are inspected, come with a warranty and also include our Ultimate Advantage service package. We also provide a discount booklet worth hundreds of dollars in discounts. Our dealership consistently ranks the highest in customer satisfaction for both sales and satisfaction among our peer dealers with Ford Motor Company. In response to this review we have made every attempt to identify the reviewer with the hope of resolving the concerns mentioned. Unfortunately, we have not been able to. When someone posts anonymously it doesn't give us enough information to research the issue. If this is was an actual customer review we welcome them customer to reach out to us directly to see if their concerns can be resolved amicably. Please call Tom Bazala at (814) 445-6575. We would welcome the opportunity to assist in resolving your issue. We truly value each and every customer and invite everyone to experience the exceptional sales and service Tri-Star Motors Somerset has to offer.


    Hide Full Review
  • used cars

    nice selection, salesman helped me find the right car for my needs and budget.

    Dealer Response

    Hi Becky, thank you very much for the kind review. We're so glad we could help you find the right vehicle and we thank you for your business.


    Show Full Review

    nice selection, salesman helped me find the right car for my needs and budget.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Becky, thank you very much for the kind review. We're so glad we could help you find the right vehicle and we thank you for your business.


    Hide Full Review
  • thank you

    great service really enjoyed my time there thanks again to everyone

    Dealer Response

    Carly, Thanks for the great review of Tri-Star Motors Somerset on Cars.com! We truly appreciate it! Thanks again!


    Show Full Review

    great service really enjoyed my time there thanks again to everyone

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Carly, Thanks for the great review of Tri-Star Motors Somerset on Cars.com! We truly appreciate it! Thanks again!


    Hide Full Review