Reviews

Average Ratings

5.0
10 lifetime reviews.
  • Outstanding Sales and Servive

    I have been doing business with Pomoco Nissan for many years. I use their service department regularly for all of my routine service. I am always ...

    Dealer Response

    Skip your loyalty to us has been unwavering! Thank you for your repeat business and your friendship!


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    I have been doing business with Pomoco Nissan for many years. I use their service department regularly for all of my routine service. I am always greeted by name with a smile. The service is always fast and done right. Prices are fair and competitive. I have purchased three vehicles from this dealership and have always been very happy with the vehicle and the price I paid. I honestly don't believe I could do better anywhere else. I highly recommend this dealer for both sales and service.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Skip your loyalty to us has been unwavering! Thank you for your repeat business and your friendship!


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  • Best Customer Service Experience

    The staff and sales representatives made every possible effort to get the best financing rate. The vehicle warranty and condition for a 2015 car i...


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    The staff and sales representatives made every possible effort to get the best financing rate. The vehicle warranty and condition for a 2015 car in conjunction with the low miles was similar to buy a brand new vehicle. Thanks to Mr. Ty, Mr. Mike and Ms. Shannon for a great shopping experience and customer service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Pomoco Nissan of Hampton review

    Always have a positive experience with Pomoco Nissan of Hampton. Lois Dretchen has assisted us in buying our vehicles for the past 4 years, even c...


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    Always have a positive experience with Pomoco Nissan of Hampton. Lois Dretchen has assisted us in buying our vehicles for the past 4 years, even coming in on her day off to help us choose, just the right car! From the receptionist to the manager, all are positive, helpful and knowledgeable. Big thumbs up!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service, treat you like family for life

    I recently purchased a vehicle through Pomoco Nissan's used car department. I got a great deal and great service...from every member of the team....


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    I recently purchased a vehicle through Pomoco Nissan's used car department. I got a great deal and great service...from every member of the team. Pomoco took the used car into the service department prior to putting it on the lot, new tires and brakes to insure it was ready for it's new owner. After purchase, it still had a small mechanical issue, they were eager for me to bring in, provided a loaner car, and fixed the problem. I would like to especially note Scott Firman and his service team. Great job. Barry Smith Yorktown

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Outstanding Sales

    Again another fantastic experience.Kendal my service advisor is without a doubt the best advisor I have ever worked with because I know I can trus...

    Dealer Response

    Thank you so much Faye! We are so happy to hear that you had such a positive experience... Kendall continuously strives to go above and beyond to ...


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    Again another fantastic experience.Kendal my service advisor is without a doubt the best advisor I have ever worked with because I know I can trust him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much Faye! We are so happy to hear that you had such a positive experience... Kendall continuously strives to go above and beyond to ensure customer satisfaction and we appreciate that you took the time to let us know his hard work and effort is evident in his customer service. We look forward to seeing you here again soon for your Next Level vehicle service.


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  • Excellent Customer Service

    We have been purchasing and servicing our cars at Pomoco Nissan for 15 years. The service department is second to none. If ever there is a repair ...

    Dealer Response

    Nancy, Thank you very much. Sam


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    We have been purchasing and servicing our cars at Pomoco Nissan for 15 years. The service department is second to none. If ever there is a repair needed they do it correctly the first time. They only do necessary repairs to my vehicles and w/ my consent. The prices are always very fair. I have always been treated w/ the utmost respect and courtesy by service and sales. Henry Ayer runs a business of integrity. He always has an open door policy for the customers. I highly recommend this dealership. Thank you Pomoco! Nancy B. Hampton. VA.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Nancy, Thank you very much. Sam


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  • Bought our new nissan

    Had a great exsperice, our sales associate Russell was great!

    Dealer Response

    Adam, thanks very much for the review! Your repeat business is our ultimate goal!


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    Had a great exsperice, our sales associate Russell was great!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Adam, thanks very much for the review! Your repeat business is our ultimate goal!


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  • Customer Service

    Customer service is always excellent at Pomoco Nissan. They make you feel like part of their family which is essential in todays' market place. I ...

    Dealer Response

    thanks again for the great review! We look forward to seeing you in the showroom!


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    Customer service is always excellent at Pomoco Nissan. They make you feel like part of their family which is essential in todays' market place. I purchased my Nissan Rouge in 2012 and have been completely happy with the service provided by E.B. Moore, Jr., Kenny Laxton, Denise Baramki, Tammy Taylor and all the support departments to make my visits easy and stress free. I will only continue to have all my vehicles serviced at this dealership and when in the market for another new vehicle, you can rest assured that it will be at Pomoco Nissan in Hampton Va

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    thanks again for the great review! We look forward to seeing you in the showroom!


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  • The only place to buy a vehicle.

    Have you ever walked into a place other than your home and felt like you were home? That is the feeling you get when you walk into Pomoco Nissan. ...

    Dealer Response

    We are greatful for folks like you!!


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    Have you ever walked into a place other than your home and felt like you were home? That is the feeling you get when you walk into Pomoco Nissan. I am on my ninth Nissan from Pomoco Nissan and I have felt at home there from the minute I stepped foot into their doors. Everyone is always happy to see you and genuinely interested in how you are doing. I know every time I walk into the building, whether it be to buy a new vehicle or get one serviced, they will treat me as they treat a family member. There is no shopping around for me, I will only deal with Pomoco Nissan and have referred friends and family there and they all say the same thing now. Thank you Pomoco Nissan for being a family dealership that treats customers the way we want to be treated.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are greatful for folks like you!!


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  • Great Experience

    I bought my first new car with Pomoco and I had a very positive experience. My saleslady, Lois was great! As were the various people who helped me...

    Dealer Response

    We are hopeful you are still enjoying your pretty car!! Lois is a wonderful asset to our organization and is on her 10 year anniversary!


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    I bought my first new car with Pomoco and I had a very positive experience. My saleslady, Lois was great! As were the various people who helped me throughout the process. Lois was friendly and personable. She answered all of my questions and she tried to make the process move along as quickly as possible. The only reason I gave the buying process 4 stars instead of 5 is because there was some wait time. But other than that, I'm satisfied with the deal they gave me, I love my car, and getting the interior and exterior protection as well as my license plates were also great experiences.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are hopeful you are still enjoying your pretty car!! Lois is a wonderful asset to our organization and is on her 10 year anniversary!


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