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Reviews

Average Ratings

4.8
266 lifetime reviews. Includes reviews of Pomoco of Newport News from DealerRater.com
  • Fantastic Experience

    Jada was wonderful, making what can be a stressful situation (committing to a large purchase) a very painless one. She was easy to talk to, expla...


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    Jada was wonderful, making what can be a stressful situation (committing to a large purchase) a very painless one. She was easy to talk to, explained every part of the process very well as well answered every silly question we may have asked. Jim Hassel was extremely personable as well and an absolute pleasure to deal with. I have recommended Newport News Pomoco and Jada and Jim to anyone that will listen! Thank you both so much!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New Jeep Cherokee
    April 22, 2017

    Usually the purchase of a new vehicle is somewhat stressful- that definitely was not the case recently when we purchased our new Jeep Cherokee. O...


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    Usually the purchase of a new vehicle is somewhat stressful- that definitely was not the case recently when we purchased our new Jeep Cherokee. Our salesman, Evan Lewis, was pleasant , knowledgeable, respectful and extremely helpful during the process. The entire staff treated us really well. We're truly happy we went to Pomoco and wound recommend this dealership to everyone!!

    Does recommend this dealer

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  • Awesome!!!!!
    March 21, 2017

    Mr. Steele was the very same outstanding and straight up sales professional I had the pleasure to work with 3 and ½ years ago when I bought m...


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    Mr. Steele was the very same outstanding and straight up sales professional I had the pleasure to work with 3 and ½ years ago when I bought my first RAM from him, it goes without question that when I needed an upgrade I went back to see him again. Called and told him what I was looking for, within 15 minutes I arrived and he had all the relevant info and vehicle available for test drive. The guy just knows how and what costumer service is all about. He remembered me right away, not sure if it was because I had a lot of questions and needs (witch he had the patients and knowledge to answer and deal with them all) or just because I have an easy name to remember, either way it felt like home, Ms. Cindy got me some coffee, (The Finance Lady) and myself and Kevin got in to the numbers??????.10 minutes later after appraising my trade in (Above KBB I may add) I simply give him the figures I would like to be in, he took those numbers and went on to do his magic 5 minutes later we had a deal?????? DONE SON! I will brag about this guy to any one I know needs a car truck or whatever he sales???.. He is forthright and honest. All I look for in a sales professional. Big thanks to you Kevin for an amazing deal!

    Does recommend this dealer

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  • Body Shop

    Took my Jeep to be repaired after involved in accident. Hideous workmanship, pick up Jeep when told it was ready. Turned out of dealership and ste...


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    Took my Jeep to be repaired after involved in accident. Hideous workmanship, pick up Jeep when told it was ready. Turned out of dealership and steering completely went loose. No mechanical work fixed from accident. When get Jeep is ready for second time bumper is scratched (which was replaced). Had to take back nexted day, because ailment was never done.In all Jeep was in shop over a month. Now getting State inspection and won't pass because clear bulb is in turn signal light when should had been yellow. Will never take my Jeep to this dealership for any work again

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Bought a Jeep Wrangler
    February 10, 2017

    Pam Lawrence was great. Answered all my questions. Helped me get the best deal. Got a great amount on my trade in. I'm very happy and love my new ...


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    Pam Lawrence was great. Answered all my questions. Helped me get the best deal. Got a great amount on my trade in. I'm very happy and love my new jeep!!

    Does recommend this dealer

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  • TOTALLY AWESOME!!!!!
    February 10, 2017

    This dealership was amazing to me and my husband. We bought a Jeep Wrangler from another dealership that had problems. We took it to the origina...


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    This dealership was amazing to me and my husband. We bought a Jeep Wrangler from another dealership that had problems. We took it to the original dealership and they pretty much blew us off when it came to the problem. Pomoco took this problem by the horns - Bobby Bowen is amazing in the service department - take charge king of guy. We ended up doing a trade assist with Chrysler. Even though we didn't buy here - Pomoco took care of us and got me into another NEW VEHICLE! Pam Lawrence was our sales lady and Dave Lawson was the sales manager. They also took care of us in a professional way and knew how to make us happy. This whole ordeal was very stressful and they lightened the load. Pomoco of Newport News showed us that they are there for the customers. They gave us an awesome deal and went to another dealerhip to get my new car. If you want a car - GO TO THEM!!! I promise you will not be sorry. Thank you POMOCO TEAM FOR EVERYTHING. Stacey and Mark M.

    Does recommend this dealer

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  • Pam was the perfect salesperson!
    January 27, 2017

    My husband and I went to Pomoco with the intentions of looking at cars ~ due to Pam we ended up purchasing a new car on the spot. Pam was friendl...


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    My husband and I went to Pomoco with the intentions of looking at cars ~ due to Pam we ended up purchasing a new car on the spot. Pam was friendly, easy to work with, and knowledgeable. I won't work with high pressure salespeople so Pam was the perfect fit for us...no pressure involved, just facts and information. I would highly recommend Pam Lawrence to anyone that is in the market for a new car.

    Does recommend this dealer

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  • Great buying experience!

    Very nice buying experience! No non-sense approach to car sales which is a lost art with most dealers. Sales price was great from the start and t...


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    Very nice buying experience! No non-sense approach to car sales which is a lost art with most dealers. Sales price was great from the start and the sales staff worked to get us to the trade number we needed. No games, no gimmicks, just an honest approach to selling vehicles. Highly recommend this dealership and Jeep Grand Cherokees!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2017 Jeep Cherokee Overland

    Great experience. No games or back and forth on what we can do.


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    Great experience. No games or back and forth on what we can do.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Santa Claus came early with a new Jeep!
    January 15, 2017

    I have been a loyal Pomoco client for the past 16 years. I have always been loved and valued. I brought both vehicles that I had purchased therebi...


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    I have been a loyal Pomoco client for the past 16 years. I have always been loved and valued. I brought both vehicles that I had purchased therebin for service recently. Never did I imagine I would leave with a new vehicle to add to my collection. Kevin Steele was super in every aspect of the process. He was also very patient with me as I am no spring chicken and have never bought a new vehicle by myself. My husband always took care of the negotiating. I may never buy another new vehicle before I leave this world but if I do, I will go straight to Kevin and have him get what I want. After all the time he spent helping me, I'm sure he could guess what I like. As always, Pomoco is the best and treats me like family.

    Does recommend this dealer
    Came in for service or repair

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