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Reviews

Average Ratings

3.9
21 lifetime reviews.
  • John's buying experience

    My salesperson was knowledgeable about his dealership and his product. Worked with us on a price and had an offer that seemed fair as compared to ...


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    My salesperson was knowledgeable about his dealership and his product. Worked with us on a price and had an offer that seemed fair as compared to other dealers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Laurel Toyota is the Best!

    My husband and I love our 2017 Toyota Avalon, XLE Premium, in Ooh La La Rouge that we recently purchased from Laurel Toyota. We have purchased mu...


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    My husband and I love our 2017 Toyota Avalon, XLE Premium, in Ooh La La Rouge that we recently purchased from Laurel Toyota. We have purchased multiple vehicles from Laurel Toyota for years and have consistently received superior sales and service. After test driving the Avalon we sat down with Salesman, Alf DiPaolo. They didn’t have the color we wanted…no problem! The next day it was there. Great price for the Avalon XLE Premium with the promotion and trade in. It has more accessories than we have ever had in an automobile that makes driving a pleasure. Alf went through all the features so we knew where everything was and how they worked. The transaction was very smooth; they will work to make the deal acceptable for you. I highly recommend Laurel Toyota. Their auto body shop does a great job too!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Laurel Toyota

    Nice dealership, friendly staff, and excellent service.


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    Nice dealership, friendly staff, and excellent service.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • J Robol

    Awesome experience at Laurel Toyota. Joe Dodson was the best. Very honest and trustworthy. Love my new vehicle


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    Awesome experience at Laurel Toyota. Joe Dodson was the best. Very honest and trustworthy. Love my new vehicle

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience at laurel Toyota johnstown pa

    Great salesmen make the auto experience an enjoyable one. Joe dodson is a great salesman!! Very satisfied consumer Mark


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    Great salesmen make the auto experience an enjoyable one. Joe dodson is a great salesman!! Very satisfied consumer Mark

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • On the fence......

    I recently purchased a 2016 Corolla. I was looking to purchase something specific and they did not have it. I looked around and Laurel did give me...

    Dealer Response

    Thank you for the feedback! My name is Jennie, I am the Director of Community Outreach. I would really like to talk more to you about this situat...


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    I recently purchased a 2016 Corolla. I was looking to purchase something specific and they did not have it. I looked around and Laurel did give me the best deal on the vehicle so I decided to do a dealer trade. I was told at the absolute last minute that I needed to put any money down for the trade to happen. I feel that this is something that I should have been told upfront and not right before I was going back to meet with financing. When the car arrived it was exactly what I wanted and I am pleased with it. It was an out of state trade so the car was never inspected.......it was to be detailed and inspected before leaving the lot. The detail job was horrible, I spent 2 hours try to get it clean once I got it home. There was wax everywhere that was never wiped off and something sprayed all over the windshield. It took me a roll of paper towels and 3/4 of a bottle of window cleaner to get whatever was on the windshield off. Only then did I discovered that it was never inspected, so I had to take it back for that to be done. I do like the vehicle, and looking back at it's not really a big deal, but it was really infuriating at the time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback! My name is Jennie, I am the Director of Community Outreach. I would really like to talk more to you about this situation. I have done a quite a bit of research here and cannot seem to find your sales rep information nor when you were in. Please contact me at jbaughman@laureltoyotapa.com so that we can further discuss your experience at Laurel Toyota.


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  • SLOWEST SERVICE EVER

    SLOWEST SERVICE ON THE PLANET. 2 hours to change 2 tires.


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    SLOWEST SERVICE ON THE PLANET. 2 hours to change 2 tires.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Not Thrilled

    Responded to cars.com listing. Internet sales rep requested info regarding my potential trade-in. I'm still shopping for a similar vehicle to what...

    Dealer Response

    We would like to thank you for giving us the opportunity to sell you a vehicle. Unfortunately, our opinion of your trade and yours differ slightly...


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    Responded to cars.com listing. Internet sales rep requested info regarding my potential trade-in. I'm still shopping for a similar vehicle to what he has in inventory, but made that clear to him in follow up email. Sent a very concise, detailed and honest evaluation of my exceptionally clean low mileage trade with photographs. In return got a terse 2-word email with a low ball trade offer. If you don't agree with my numbers, it's not really necessary to be rude about it. I'm not interested in doing business with people who treat potential buyers in this manner.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We would like to thank you for giving us the opportunity to sell you a vehicle. Unfortunately, our opinion of your trade and yours differ slightly. We wish you luck on your search for a new vehicle, and if there is anything we can do in the future, please don't hesitate to contact us.


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  • Great experience on my first meeting/purchase

    Just a great experience all around. Every one, from service to sales goes out of their way to satisfy the customer. So far, happy with my purchase...


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    Just a great experience all around. Every one, from service to sales goes out of their way to satisfy the customer. So far, happy with my purchase on a solid car. Will travel to Johnstown again for my next vehicle. Way cheaper than the big dealers in the city.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • VERY GOOD

    I communicate with Laurel Toyota Scion for information about a car that I like to buy it and I got the best sevice for the purchase of my car real...


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    I communicate with Laurel Toyota Scion for information about a car that I like to buy it and I got the best sevice for the purchase of my car really is one of the best options to buy with laurel toyota scion

    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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