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Reviews

Average Ratings

4.1
Average based on 78 reviews.
  • great dealership delivered their promises

    Very good experience everything from the purchase of the vehicle to the service department everybody seemed to be upfront honest and very reliable...

    Dealer Response

    Thank you for sharing your story! We are thrilled to hear that you really enjoyed working with our team! If there is anything more that we can do ...


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    Very good experience everything from the purchase of the vehicle to the service department everybody seemed to be upfront honest and very reliable I would definitely revisit this dealership for my next automobile purhase and service

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your story! We are thrilled to hear that you really enjoyed working with our team! If there is anything more that we can do for you, don't hesitate to ask! We look forward to seeing you in the future. Al Hendrickson Toyota (954) 972-1100


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  • LOVE MY CAR!

    I absolutely loved getting my first car at al Hendrickson Toyota dealership. The whole staff was so polite and extremely respectful and really wan...

    Dealer Response

    Our team does their best to make sure every customer is happy and leaves satisfied. We strive to build a relationship with every customer that way...


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    I absolutely loved getting my first car at al Hendrickson Toyota dealership. The whole staff was so polite and extremely respectful and really wanted to cater to what I wanted and my needs. I'm only 19, so not a lot of car dealerships took me seriously when I wanted to get my first car, but they made my experience a happy one for once, and would do it all over again in 3 years when my lease is up! It felt almost as welcoming as walking into a home away from home, I leased a corolla 2016 S plus and am so in love with my beautiful car. Would definitely recommended this dealership to all my friends, and family (:

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our team does their best to make sure every customer is happy and leaves satisfied. We strive to build a relationship with every customer that way you never feel pressured to buy! We are so thrilled to hear that you had a great time at our dealership! Enjoy your new car and if you have any questions or concerns, don't hesitate to contact us! Al Hendrickson Toyota (954) 972-1100


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  • Awesome customer service and dealership!!!

    I stopped at Al Hendrickson to shop for a car after being seriously disappointed by two car dealerships where I was treated as a dollar sign and n...

    Dealer Response

    Thank you for your positive review! We are thrilled to hear that you've enjoyed working with our team. Thanks again for all of your recommendation...


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    I stopped at Al Hendrickson to shop for a car after being seriously disappointed by two car dealerships where I was treated as a dollar sign and nothing more. How refreshing to finally find someone who cared about my needs and provided me with impeccable customer service. This place makes it stress free to get a new car. The price and and all the details where thoroughly explained to me and I very much appreciated that. I will be getting my new Toyota there and future ones from now on as I am a true Toyota fan!!!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive review! We are thrilled to hear that you've enjoyed working with our team. Thanks again for all of your recommendations! We hope to see you again in the future! Al Hendrickson Toyota (954) 972-1100


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  • Amazing dealership Caring and very helpful!!!!

    I have been going to Al Hendrickson Toyota for many years I just got two new cars one for my daughter and myself they made my daughter's first tim...

    Dealer Response

    Thank you for taking the time to leave us a positive review! We are thrilled to hear that you plan on recommending our dealership! Our team strive...


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    I have been going to Al Hendrickson Toyota for many years I just got two new cars one for my daughter and myself they made my daughter's first time car experience a wonderful one with great advice and tips & fun :) Andre helped us and although it was late we got treated with much kindness and concern for all our thoughts and needs & to get us the best deal and we got it!!! Thank you Al Jr, Al sr, and all the staff. it's always a pleasure and our cars are always taken care of and never have issues Al Hendrickson Toyota is number #1 I highly recommend this dealership!!!!!! Thank you again everyone.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us a positive review! We are thrilled to hear that you plan on recommending our dealership! Our team strives for excellence when it comes to helping our customers find exactly what they need! We hope to see you again sometime in the future! Al Hendrickson Toyota (954) 972-1100


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  • Horrible experience, avoid at all costs

    If i could give 0 stars I would. Finance managers never answer phones, and don't reply to voicemails, receptionist answers phone and transfers you...

    Dealer Response

    We apologies that you had a terrible experience. We never wish to leave our clients unsatisfied with our services. While we do appreciate the feed...


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    If i could give 0 stars I would. Finance managers never answer phones, and don't reply to voicemails, receptionist answers phone and transfers you before you can even ask her anything. I asked to speak to a manager on duty that will actually answer the phone and i get vm . Avoid avoid avoid. Highly disappointed. Ps I love how they only respond to the good reviews on here, what a joke.......

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We apologies that you had a terrible experience. We never wish to leave our clients unsatisfied with our services. While we do appreciate the feedback, we realize that your time is valuable and would like to extend our regret. Feel free to reach out to us so that we can fix any issues and guarantee that other customers do not share the same experience. Al Hendrickson Toyota (954) 972-1100


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  • no answere fon calls even you visit facialty

    verry verry poor customer service with all level no fon calls return no answere why you open for business if you people not reply

    Dealer Response

    We are so sorry to hear your experience with us didn't go so well. This is definitely not how any customers of ours should be treated. We do appre...


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    verry verry poor customer service with all level no fon calls return no answere why you open for business if you people not reply

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are so sorry to hear your experience with us didn't go so well. This is definitely not how any customers of ours should be treated. We do appreciate your feedback as we do try to improve our services. Al Hendrickson Toyota (954) 972-1100


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  • Ms Joissaint

    The service was excellent, I would do it again if I have to. Thank you Mrs Endrickson

    Dealer Response

    Our team always strives for excellence as we want our customers to feel comfortable and happy! Thank you for taking the time to write to us. Feel ...


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    The service was excellent, I would do it again if I have to. Thank you Mrs Endrickson

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Our team always strives for excellence as we want our customers to feel comfortable and happy! Thank you for taking the time to write to us. Feel free to contact us if there is anything else we can do for you. Al Hendrickson Toyota (954) 972-1100


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  • HORRIBLE CUSTOMER SERVICE AND BUSINESS ETHICS!

    First I will start by saying my family and I have purchased many cars from Al Hendrickson but that will no longer happen! My husband and my father...

    Dealer Response

    You are a valued customer and we are extremely sorry to hear you had an unpleasant experience. Please understand that your feedback is important t...


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    First I will start by saying my family and I have purchased many cars from Al Hendrickson but that will no longer happen! My husband and my father went to test drive a used car we were sent to the used car side by one of the new car salesman Zeke that has sold us many cars. Unfortunately for some strange reason new car salesman cannot sell used cars which I think is horrible customer service at that! So we were set up with the used car salesman Frank. He took my husband and my father on a test drive while I waited with my two small kids and Mom. My husband really liked the car but wanted to check out one more dealership just to be sure. So we told Frank that we would be back. We slept on it and decided that the car the was the one and we were going to go in today to purchase the car! Next thing I know my husband gets a text from Frank that the car was SOLD!! Now I totally understand its business and everyone needs to make money but if you have someone interested in a car it would of been nice if someone gave us a courtesy call to see if we were serious and let us know that someone else was interested. We would of went right away and made the deal happen. This is HORRIBLE HORRIBLE customer service and just Morally WRONG! I will NEVER STEP FOOT BACK INTO THAT DEALERSHIP FOR ANYTHING AND I HIGHLY RECOMMEND THAT YOU STAY AWAY AS WELL! They are HORRIBLE PEOPLE!!! DO NOT BUY A CAR FROM AL HENDRICKSON!!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 4 found this review helpful. Did you?
    Dealer Response

    You are a valued customer and we are extremely sorry to hear you had an unpleasant experience. Please understand that your feedback is important to us and we do not take matters like this lightly. Thank you for taking the time to write to us. Feel free to contact us if there is anything else we can do for you. Al Hendrickson Toyota (954) 972-1100


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  • Excellent Service!!!

    We had the pleasure of working with Gary Premock. He was very professional, polite, kind and knowledgeable. He took excellent care of our son doin...

    Dealer Response

    Thank you for taking the time to leave us a positive review! We are thrilled to hear that you plan on recommending our dealership! Our team strive...


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    We had the pleasure of working with Gary Premock. He was very professional, polite, kind and knowledgeable. He took excellent care of our son doing his car buying experience. Gary is an amazing salesman. It was truly a pleasure to work with him.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us a positive review! We are thrilled to hear that you plan on recommending our dealership! Our team strives for excellence when it comes to helping our customers find exactly what they need! We hope to see you again sometime in the future! Al Hendrickson Toyota (954) 972-1100


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  • Great Service!!!

    We had a wonderful experience with Gary Premock. He was very professional ,polite, kind and knowledgeable. We purchased a Toyota Corolla for our s...

    Dealer Response

    Thank you for the wonderful positive review! We are thrilled to hear that we made your car buying experience a fabulous one! Feel free to contact ...


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    We had a wonderful experience with Gary Premock. He was very professional ,polite, kind and knowledgeable. We purchased a Toyota Corolla for our son and Gary was truly amazing!!! Gary took excellent care of us during our car buying experience.It was truly a pleasure to work with him.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the wonderful positive review! We are thrilled to hear that we made your car buying experience a fabulous one! Feel free to contact us if there is anything else we can help you with! Al Hendrickson Toyota (954) 972-1100


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