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I have been very please with my sales/service with Honda Cars @ Street Track 'n Trail for 15 years. Just purchased my 4th CRV from Dawn Durec and I co...uldn't be happier. and would recommend the dealership and Dawn to Anyone----Thanks again
Service department is horribly overpriced. Elderly family member had a problem with a vehicle that was purchased there and serviced 100% there. Pric...ed out a service at $1500. We questioned the prices. Picked the car up and took it to a local repair shop. Vehicle was repaired for $300. Perhaps overhead and huge staff drive up repair costs.
I inquired this week about a vehicle the dealership had listed online. I live on the west side of Cleveland (2 hours away) and explained I would not ...be able to visit for a couple of days due to my work schedule. I told him I would be there Saturday morning and explicitly asked him to notify me if the car sold beforehand. This morning my daughter and I showed up at 9:00am but unfortunately, the car had been sold the day before. All we received was a "sorry, I was getting ready to call you". 4.5 hours round trip for nothing....and my only day off for the entire week. Very disappointed in the lack of communication.
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