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Allegheny Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allegheny Toyota from DealerRater.

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Buying Process, Facility, Staff

My experience at your dealership was excellent. I had purchased 2 trucks there in a month, sales people, finance, sales manager could not have been any more polite and helpful. You have a great bunch of people there. Keep up the good work. I was unable to come in on the second purchase, Amy went the extra mile to sell the vehicle. My wife and I both had to work, she brought all the paperwork and the truck to our places of employment to close the deal. Anytime I asked her a question she would give me a promt answer and if she was not 100% sure she would find out without guessing. I will definitely buy from there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joseph, your fantastic review is highly appreciated. At Allegheny Toyota, we strive to offer the best in customer service, and we are thrilled to hear that our goal was reflected in your most recent experience with us. It is great to hear that Amy and the rest of our team ensured that you found the perfect car for you. We look forward to working with you again. Sincerely, Ryan ONeil - Sales Consultant

Fantastic

Gary is fantastic! Got me the perfect car at the perfect price and he met every single requirement I had regarding buying a car. I am recommending this place to everyone. I am very very very happy with my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for this amazing review! Here at Allegheny Toyota, we pride ourselves on customer satisfaction, and we want you to purchase a vehicle that you'll be proud to own. We are glad that Gary has been so helpful in getting the perfect vehicle for you. We appreciate you great recommendation and we look forward to working with you in the future. Sincerely, Ryan ONeil - Sales Consultant

Fast, friendly, clean facility, knowledgable staff

Chris was very knowledgeable, friendly, and made us feel very comfortable during our business transaction.everyone there was very receptive and accommodating. It didn't feel like we were being bombarded. It felt like they were all ready to meet our needs. And they did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brenda, this 5-star review has truly made our day! Our goal is to make sure that every customer feels comfortable and happy with the service they receive, so we are glad to know Chris made sure you drove away with this feeling. Please let us know if you have any further automotive needs. Sincerely, Ryan ONeil - Sales Consultant

fast service

I scheduled my car for its first service and while I was there I decided to buy mud guards for my car. I asked the service manager if they could find time to install them. He said yes, and they still had my car done in less than an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much, Arthur, for this great review. We are glad to hear that your service visit to Allegheny Toyota went well. Please remember that we are always here to assist you with your auto needs. We look forward to working with you again. Sincerely, Ryan ONeil - Sales Consultant

smooth and efficient buying process

Courteous staff, no attempts at "up selling" that I have experienced at other dealerships. Staight forward pricing without incentives, etc. Allegheny Toyota respected my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Stephen, for sharing your kind opinion toward our dealership and staff. At Allegheny Toyota, we strive to offer comfortable and pressure-free service to every customer we help. We are ecstatic to read that your experience reflected this dedication. Let us know if you need further assistance. Take care! Sincerely, Ryan ONeil - Sales Consultant

Outstanding service visit!

Easy to schedule, bright & polite employees, quick service, being able to drive inside to get service, & nice waiting room! An absolutely good experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Richard, thank you for taking the time to leave this excellent review. Customer satisfaction is one of our top priorities, so we are happy to hear that you enjoyed your experience with us. If you have any further questions, feel free to contact us. We look forward to giving you the same great service next time you stop by. Sincerely, Ryan O?Neil - Sales Consultant