Reviews

Average Ratings

4.8
138 lifetime reviews.
  • Great Service, Friendly Place, Went the Extra Mile

    Darrell, my service rep., and Clint, the service manager, along with Cindy, really went the extra mile. My traction battery in my Prius was throw...

    Dealer Response

    Thanks so much for the kind words, Daniel! I am so pleased to hear that Darrell, Clint, and myself were helpful and accommodating throughout your ...


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    Darrell, my service rep., and Clint, the service manager, along with Cindy, really went the extra mile. My traction battery in my Prius was throwing codes and they tried to keep the costs down by cleaning out the blower fan and filter. When this didn't work, they really went the extra mile and secured a Goodwill Warranty replacement of the battery which was wonderful. I enjoy my Prius so much and it's lasted a long time with Superior Toyota's expert and excellent service. Thanks to everyone!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks so much for the kind words, Daniel! I am so pleased to hear that Darrell, Clint, and myself were helpful and accommodating throughout your service visit. Our number one goal is providing exceptional service to each and every customer, and it is always rewarding to hear when we achieve this. We look forward to seeing you in next time! Sincerely, Cindy Illig - Customer Relations Mgr - bdc@scionsuperior.com


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  • fire tacoma

    Came in for a oil change and tire rotation on my Tacoma. My service writer Jared was very helpful and the technician Joe raucci did a fantastic j...


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    Came in for a oil change and tire rotation on my Tacoma. My service writer Jared was very helpful and the technician Joe raucci did a fantastic job and had my truck finished well before I expected it to be.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent experience !!!

    I needed work done on my car and I arranged for it to be done by Superior. The Service Manager, Clint arranged to have Josue, the Shop Manager wo...


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    I needed work done on my car and I arranged for it to be done by Superior. The Service Manager, Clint arranged to have Josue, the Shop Manager work on my car. Josue did a fantastic job. Josue explained to me the problems, the process, and mad sure my car was up to his and Toyota's standards. Quinn, the assistant Service Manager, took care of me when Clint was tied up with other issues. All in all, I am extremely pleased with the work and the people at Superior

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great experience. NO PRESSURE.

    I was planning to replace my 2011 Nissan Pathfinder with a newer model Nissan, but wanted to see what Toyota offered, just to cover my bases. I h...


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    I was planning to replace my 2011 Nissan Pathfinder with a newer model Nissan, but wanted to see what Toyota offered, just to cover my bases. I had three test drives with the Highlander. The salesman, Kevin, was excellent and professional. He fielded all the questions I had. He didn't pretend to know something he didn't and NO PRESSURE. No games with the sales manager. Got a great value for my trade. My wife and I love the new highlander. The rest of the sales process was smooth. I not only would, but have recommended my friends to them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service department first class operation.

    Great service...they put the customer first. Very reliable operation.


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    Great service...they put the customer first. Very reliable operation.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service review

    Jared was terrific. He met me and walked me through everything that I needed to know. He walked me out and it was so special to have him explain ...


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    Jared was terrific. He met me and walked me through everything that I needed to know. He walked me out and it was so special to have him explain everything. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Rav Ispection

    This dealership has outstanding service. The problem for us is that we live 60 miles away thus making it difficult to get there for regular checku...


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    This dealership has outstanding service. The problem for us is that we live 60 miles away thus making it difficult to get there for regular checkups. My husband had gone this week for an inspection which by the way was very detailed. His Rav failed because of brake pads and need to turn the rotors to pass. Plus his windshield wipers had to be changed so he had that done which took 45 minutes. He was disgruntled because he had been there 2 and 1/2 hours and would have to return another day to complete the inspection to pass. Thus he came home and said that he was not returning to that particular dealership because of time restrains.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • great service very satisfied

    I had a wonderful experience shopping for cars at Superior Toyota. My sales associate, James Ramsey, did a very nice job taking care of us and hel...


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    I had a wonderful experience shopping for cars at Superior Toyota. My sales associate, James Ramsey, did a very nice job taking care of us and helping us find exactly what we needed for our family. He also made us feel very comfortable with our purchase and was never too pushy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent service staff

    Excellent staff saw a truck on Wednesday drove 1 1/2 hrs to look at it by the time we were done ONE HAPPY TRUCK OWNER !!!!!! Thanks again Kevin Ames


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    Excellent staff saw a truck on Wednesday drove 1 1/2 hrs to look at it by the time we were done ONE HAPPY TRUCK OWNER !!!!!! Thanks again Kevin Ames

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 3rd Rav4 in 4 years

    In 2012 we were looking for a new SUV, we researched alot of different companies and their choices. Our first choice was the Toyota RAV4 to resear...


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    In 2012 we were looking for a new SUV, we researched alot of different companies and their choices. Our first choice was the Toyota RAV4 to research at a dealership. Superior Toyota was very close to my wife's workplace so we started there. We have bought 10 new vehicles over the years and have had some good salespeople and some bad ones. I would have to say that after we met and talked to Ann Richter we tossed the list of other dealerships to visit away. We already knew the RAV4 was a great SUV, and now we had a great salesperson. She let us test drive one we liked, explained all that we asked, and helped us with the transaction from start to finish. Since then we have purchased a 2015 RAV4 for second vehicle and traded our 2012 in for a 2016. Ann was a very big part of our decision to stay with Superior Toyota along with their service people. We really love our RAV4s and I guess you could say our salesperson/friend Ann also.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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