STATE COLLEGE FORD-LINCOLN, INC.

Reviews

4.9 out of 5 4.9
81 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 16, 2018

    Setting up my appointment for service took a simple phone call. The person who took my call was professional and accommodating. Due to the rain it was... nice to have a covered area to park and leave my vehicle. The waiting area was pleasant and so were the other employees.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 13, 2018

    Price seemed fair. Vehicle is everything I expected. Sales effort was efficient. Not a big fan of buying cars in general but State College Ford did a good... job.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Kenneth, we set high expectations for ourselves so it?s gratifying to hear you had a positive buying experience with us! If you have any questions abo...ut your new vehicle, we will be more than happy to assist you! Safe travels!

  • July 27, 2017

    I went into the dealership just to look around, intent on not buying a Ford. I walked out with a brand new Escape. The customer service, the ride of the... vehicle and the excellent price sold me! I absolutely love my new vehicle!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 26, 2018

    We ended up with an outstanding truck at a fair price. What more could you ask for.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Joe, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy ...to assist you! Safe travels!

  • 5.0 out of 5
    January 26, 2018

    Our vehicle had a factory recall and work was scheduled and completed on time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 14, 2017

    The service center at State College Ford has been great. Any time I've had an issue, the service manager and staff at the desk have gone above and beyond... to rectify it. My sales process has always been pleasurable.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Andrew, thank you for writing this fantastic review and giving our dealership such a high star rating! We are glad we could make the process easy for ...you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    October 30, 2017

    Jeff was amazing always courteous always friendly responded immediately knew exactly what was going on all the time work the numbers to make it work for... me when it was very difficult situation provided excellent follow-up service always responded to phone calls and messages in a timely fashion wouldn't recommend anyone else!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 1, 2017

    Service was done on time and thoroughly to my satisfaction. Personnel are pleasant and accommodating.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Robert, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    July 13, 2017

    Very professional, great experience. Jeff Kresge was a fantastic salesman. I would recommend this facility to everyone!

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    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    June 23, 2017

    Frustrated because the salesman promised we were eligible for the pickup and return service. That was one of the reasons we purchased the vehicle! Did... not mention any distance restrictions. The service provided was fine but the door/window noise continues. Also not happy that the vehicle was not cleaned/washed because they were out to lunch. That means I have to drive back to State College sometime to get that done. Not an efficient use of my time.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing State College Ford Lincoln Inc for your automotive needs. Please don't hesit...ate to call if you'd like further assistance.

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