STATE COLLEGE FORD-LINCOLN, INC.

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
92 lifetime reviews.

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  • 5.0 out of 5
    January 2, 2021

    I was happy with all aspects of buying a new car from this dealership. The salesman knew my preferences of how I wanted the car equipped and found the... perfect car for me !

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Arlene, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more th...an happy to assist you! Safe travels!

  • 5.0 out of 5
    August 12, 2020

    I switched back to this dealer because Jeff Kresge had the good sense to tell me the price and take my check without playing games. I left this dealer... years ago after a very different experience. I don?t walk into a dealership without knowing what I want and how much I?m willing to pay. All I need from the salesman is the price. Jeff understood that. Most don?t. They now do all of my service and repair also.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • July 27, 2017

    I went into the dealership just to look around, intent on not buying a Ford. I walked out with a brand new Escape. The customer service, the ride of the... vehicle and the excellent price sold me! I absolutely love my new vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    June 1, 2020

    This Ford dealer will not reasonably negotiate price, nor give fair value on trade in. I bought a vehicle from these guys and overpaid because I was in... a crunch at the time and needed a car now. I have returned to this dealer for service and rarely do I get a good feeling afterwards. Apparently there is minimal supervision of the techs, some who are hateful towards law enforcement customers, as I am one. Car is returned dirty and repairs don?t last. Their charges are outrageous.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Richard, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than ...a stellar experience here at State College Ford. Please call our Sales Manager, Andy Rodgers at 814-238-5041 and we will do our best to make this better. We hope to hear from you soon.

  • 1.0 out of 5
    November 3, 2019

    Tried to sell us something more than we ask. Pushy. Ran Vin # was an unsafe car. We were not happy they tried to sell anyone a junk yard unfixable transmission... that even Ford recalled multipal times and will not do amything about anymore.on a 2014 Ford Foucus for 8500.oo

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello Valarie, thank you for reaching out. We take your feedback seriously, so we would appreciate the opportunity to speak with you regarding this ma...tter. Please contact our Sales Manager, Andy Rodgers, at 814-238-5041 so we can address your concerns. We hope to hear from you soon.

  • 5.0 out of 5
    October 6, 2019

    Top notch customer service and vehicle deals that are second to none.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 30, 2019

    A wonderful experience, from beginning to end. We are from New York and decided to go to just look at cars. We were greeted by Jordan and immediately... knew we were in great, helpful and caring hands. We spent a good deal of time going through all the options that they had. I must say that there was a wonderful selection to chose from... We left the dealership and thought, we just had an incredible experience. A week later, as we were thinking about our next steps and where in NY/NJ we should go look for a car, we decided that we were not going to continue our search and look in New York. We realized that we had found the car that we liked. We had found a salesperson that had already given us an elevated buying experience (we hadn't bought yet) and we wanted to work with him and State College Ford. Fast forward to less than a month later, we are the proud owners of Black Ford Explorer. We got exactly what we wanted and at a price that we thought was reasonable. We had a wonderful and unparalleled experience, that is all due to Jordan Gillingham! My partner, Colin, and I could not be happier and happily recommend State College Ford for your Ford/Lincoln needs AND remember ask for Jordan!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Raphael, thanks for your praise and kind comments about Jordan! We're glad to hear we delivered such a great experience. If there's anything fur...ther we can do for you, we are happy to help!

  • 5.0 out of 5
    August 12, 2019

    Experience with this dealer was outstanding. I would recommend this dealer for all your needs. No pressure and very easy to deal with.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 7, 2019

    I bought my Explorer from State College Ford and had a recall, they were so fast to respond to get it taken care of, and also assisted me to get back and... forth from work while my car was getting the recall fixed. Very good service I would recommend them to all my friends and family.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs ...or questions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    July 19, 2019

    We can not say enough good things about State College Ford Lincoln. They made what could have been a stressful situation very easy for our family. We would... recommend the dealership, John and Brett to anyone!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Katlheen, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your ...next visit! Safe travels!

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