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Reviews

Average Ratings

4.7
657 lifetime reviews. Includes reviews of Ciocca Honda of Harrisburg from DealerRater.com
  • Great salespeople

    We live in Ohio and were visiting our daughter in Hershey when my husband sent emails to several Honda dealers. These emails were to dealers in Pe...


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    We live in Ohio and were visiting our daughter in Hershey when my husband sent emails to several Honda dealers. These emails were to dealers in Pennsylvania and Ohio. Ciocca Honda gave us the best price. Allen Rothrock was our salesman and we felt he did a great job. Not only price wise, but finding the car we wanted and getting it from another dealer. Our purchase was a 2016 Honda Accord Touring. We also dealt with Nick and Alex and found them to be very helpful. Would recommend Ciocca to anyone looking to buy a car. Barb Summerfield

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Extremely professional, friendly and hard working
    March 24, 2017

    Everything about our experience was wonderful! We stopped by on a whim due to our car being at another dealership for a recall repair that was goi...

    Ciocca Honda

    Thank you for taking the time to share your review. We are thrilled to hear you had such a wonderful buying experience! Dylan and Bryan are both...


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    Everything about our experience was wonderful! We stopped by on a whim due to our car being at another dealership for a recall repair that was going to take 7 months to resolve. We ended up walking out the doors with a beautiful Honda Pilot. Dylan was a friendly and very professional sales associate. He did everything he could to make our experience comfortable and very pleasant. He answered all of our questions and was very knowledgeable about the vehichles. We told him our exact "wants". Everything from seating, budget, mileage, all the way down to car color and interior color. They happen to the exact Pilot on the lot that checked every single one of our boxes. We couldn't have asked for anything better. We feel so blessed that everything came together the way it did and so thankful for all of Dylan's hardwork--the guy literally runs from area to area to make sure he gets what you need as quickly as possible. Top notch customer service at Ciocca!! Byran helped pull all of the financials and paper work together. Byran is extremely friendly, caring and organized. The most dreaded process of paperwork in buying a new car was made so simple with Bryan's expertise and organization. He explained everything and gave visuals that allowed us to see the benefits and downsides of the different warranty plans. In the end we chose the Platinum option based on the extreme thought and care that Honda and specifically Ciocca Honda offers their customers. We walked away feeling so blessed and a little spoiled!! We are so happy we decided to stop in--we had no idea we would be walking away with a new vehicle. But these guys are good and made it all come together for us! THANK YOU CIOCCA TEAM and specifically DYLAN AND BRYAN! Chris and Christa Wagner

    Does recommend this dealer
    Ciocca Honda

    Thank you for taking the time to share your review. We are thrilled to hear you had such a wonderful buying experience! Dylan and Bryan are both very passionate about their work. Wishing you many happy miles on your Pilot!


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  • A comfortable non-pressure process.
    March 23, 2017

    I knew what I wanted to find out about the vehicle ad dealership. They were very helpful, and answered all my questions fully. hey also asked me ...

    Ciocca Honda

    Thanks for taking the time to share your review. We're glad to hear Dylan, Troy, John and Tom were able to answer all of your questions and help ...


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    I knew what I wanted to find out about the vehicle ad dealership. They were very helpful, and answered all my questions fully. hey also asked me questions which led to helpful additional information.

    Does recommend this dealer
    Ciocca Honda

    Thanks for taking the time to share your review. We're glad to hear Dylan, Troy, John and Tom were able to answer all of your questions and help find a vehicle that fit your needs!


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  • Willing to go the extra mile....
    March 11, 2017

    Matt is an excellent salesman. He is willing to work for his clients! His dedication to seeing his clients get a great deal makes the car purchasi...

    Ciocca Honda

    Thank you for taking the time to share your review. It's excellent to hear Matt was able to help give you a truly exceptional experience! Wishing...


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    Matt is an excellent salesman. He is willing to work for his clients! His dedication to seeing his clients get a great deal makes the car purchasing experience great!!

    Does recommend this dealer
    Ciocca Honda

    Thank you for taking the time to share your review. It's excellent to hear Matt was able to help give you a truly exceptional experience! Wishing many happy miles on your new vehicle!


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  • Great experience

    I had a great experience at Ciocca Honda harrisburg! The salesman went above and beyond showing me what I needed. He also answered all of my quest...

    Dealer Response

    Thank you for taking the time to share your review. It's great to hear our sales staff was able to help find a vehicle that fit all your needs!


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    I had a great experience at Ciocca Honda harrisburg! The salesman went above and beyond showing me what I needed. He also answered all of my questions and made sure I knew what I was purchasing. Definitely would recommend!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your review. It's great to hear our sales staff was able to help find a vehicle that fit all your needs!


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  • 2011 Honda Pilot
    February 22, 2017

    Jeff Romero was the best car salesman I've ever worked with. He really made the transaction feel comfortable. I personally wouldn't recommend fina...

    Ciocca Honda

    Thank you for taking the time to share your review. It's great to hear Jeff was able to make your transaction smooth. We apologize for the way y...


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    Jeff Romero was the best car salesman I've ever worked with. He really made the transaction feel comfortable. I personally wouldn't recommend financing through them. I was approved prior to coming in thankfully but the gentleman that tried to get my application was not pleasant or encouraging. His demeanor didn't match the buildings atmosphere I received when getting a personal tour. I felt very uncomfortable. He made me feel defensive and caused the interaction to become stressful for no reason at all. Besides that uncomfortable interaction, they could have someone greet sooner .. I felt odd standing there waiting for help.. almost like there wasn't much ergancy. The associate that finalized the bill of sale is also AMAZING. He really did a good job explaining everything and making it all seem special. Also, the service center/garage associate Graham is super friendly and gives off a good genuine interaction. Extremely nice to see when usually repairs are not a fun or exciting thing

    Does recommend this dealer
    Ciocca Honda

    Thank you for taking the time to share your review. It's great to hear Jeff was able to make your transaction smooth. We apologize for the way you felt with our finance staff and it will be addressed. We strive to give all our customers a truly exceptional experience!


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  • Bob Z

    Great communication between the service advisor,the technician and the parts department. I was provided with the parts and service to make my 2007...


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    Great communication between the service advisor,the technician and the parts department. I was provided with the parts and service to make my 2007 ridgeline run like new again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Ciocca Body Shop Rocks

    Excellent, professional work. I had an irritating wind flutter noise in my Civic that others had told me could not be fixed. George took it on a...


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    Excellent, professional work. I had an irritating wind flutter noise in my Civic that others had told me could not be fixed. George took it on as a challenge, and had Travis work with it. They took care of it. I wouldn't go anywhere else for body work of any kind. We also had a dent repaired there a while back. Flawless work and perfect paint match. Two thumbs up.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • A great experience!
    February 9, 2017

    My husband and I took his mother shopping for a new vehicle. Our experience with Ciocca Honda went smoothly from start to finish. Our sales consul...

    Ciocca Honda

    Thank you for taking the time to share your review of our dealership. It's excellent to hear Ryan took good care of you and was able to help your...


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    My husband and I took his mother shopping for a new vehicle. Our experience with Ciocca Honda went smoothly from start to finish. Our sales consultant, Ryan Embich was personable and professional. He was both courteous and knowledgeable and made the transaction enjoyable. We found the dealership to be geared to customer service all the way around, and would definitely use them (and Ryan!) again for another purchase or lease. A great experience!

    Does recommend this dealer
    Ciocca Honda

    Thank you for taking the time to share your review of our dealership. It's excellent to hear Ryan took good care of you and was able to help your mother in law find a vehicle that fit all her needs!


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  • Great Service Dept

    My car needed a 70,000 checkup and I had a few additional issues I wanted looked at. (I'm not a "car person" so I appreciate that Ciocca understan...


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    My car needed a 70,000 checkup and I had a few additional issues I wanted looked at. (I'm not a "car person" so I appreciate that Ciocca understands my explanations, lol.) The courtesy van driver is on time and cheerful,the technician called to explain everything and all work was completed on time. I had a question about my invoice and it was promptly corrected - they have very competitve pricing. The waiting area is clean and inviting with phone charging stations and refreshments. All the Ciocca employees are plesant, courteous and knowledgable. I bought my car here and I always bring it here for service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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