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Reviews

Average Ratings

4.5
191 lifetime reviews. Includes reviews of Frederick Chevrolet from DealerRater.com
  • Very Happy

    I just Bought a used trailblazer from the dealer in Hershey. Everything was GREAT!!! Tom Zemba Was very nice and helpful a long with the rest of t...


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    I just Bought a used trailblazer from the dealer in Hershey. Everything was GREAT!!! Tom Zemba Was very nice and helpful a long with the rest of the staff. I would go back to him again if I were to buy a new used car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2017 Chevrolet Cruze Lt

    Everyone went out of there way to give me what I wanted. I changed my mind on the model of car I was looking for and Doug Speece was happy to help...


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    Everyone went out of there way to give me what I wanted. I changed my mind on the model of car I was looking for and Doug Speece was happy to help. Thanks again

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very friendly and caring service
    February 20, 2017

    Although I've already wrote a review I just need to add one more thing. This morning I had an appointment to drop off my car for service. I forg...

    Frederick Supermarket of Cars

    Our #1 concern is making sure our customer's are happy with our service. We know that you placed your trust in us and it's our job to make sure yo...


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    Although I've already wrote a review I just need to add one more thing. This morning I had an appointment to drop off my car for service. I forgot. I know that most places would have just wrote it up as a "no show" but even with Frederick's busy schedule Tom took the time to call me and give me a reminder. This little extra step proves to me that their care and service goes beyond the time of purchase. Thanks again Tom!

    Does recommend this dealer
    Came in for service or repair
    Frederick Supermarket of Cars

    Our #1 concern is making sure our customer's are happy with our service. We know that you placed your trust in us and it's our job to make sure you are a satisfied customer. Your good will is our first concern.


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  • Excellent purchase and excellent service!
    February 16, 2017

    We recently purchased a 2016 Cadillac SRX and are very satisfied with the purchase and fair trade in of our Ford Ranger. Tom Zemba treated us with...

    Frederick Supermarket of Cars

    I appreciated the opportunity to earn your business. I will always do everything possible to merit the confidence you have shown us. Please call o...


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    We recently purchased a 2016 Cadillac SRX and are very satisfied with the purchase and fair trade in of our Ford Ranger. Tom Zemba treated us with respect and honesty. After our purchase we had a couple of minor items that needed corrected and Tom and the Frederick service department made not only made the fixes but took the time to explain things. Thank you Tom and to the Frederick service people. We are very satisfied!

    Does recommend this dealer
    Frederick Supermarket of Cars

    I appreciated the opportunity to earn your business. I will always do everything possible to merit the confidence you have shown us. Please call on me whenever I can be of further assistance. Again, Thank you and Welcome to the Frederick's family.


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  • MY NEW 2017 CHEVROLET MALIBU.

    Once again, the team at Frederick Chevrolet took care of my needs. Chuck Allwein and George Kessler are professional, friendly, knowledgeable, an...

    Dealer Response

    Thank you for taking the time to write this review, Lena. Our highest priority is satisfying our guests and we are delighted to know that Chuck an...


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    Once again, the team at Frederick Chevrolet took care of my needs. Chuck Allwein and George Kessler are professional, friendly, knowledgeable, and always listen to any problems I may experience in trading up my car. They make sure I get THE BEST DEAL POSSIBLE WITHIN MY BUDGET AND BASED ON MY EXPECTATIONS. I traded up to a 2017 Chevy Malibu from an older model Equinox, and am HAPPY, HAPPY, HAPPY. They've proven once again why I travel 50 miles to trade my car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this review, Lena. Our highest priority is satisfying our guests and we are delighted to know that Chuck and George made sure your vehicle needs were addressed properly. We appreciate your loyalty to our dealership and look forward to working with you again in the future. Best regards, Stephanie Hanford Marketing Director (717) 274-1461 shanford@frederickauto.com


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  • Car purchase
    December 30, 2016

    I purchased a used car, Tom zemba was my salesman. It was the most pleasant car purchase I ever had. I will definitely do business here again.

    Frederick Supermarket of Cars

    I appreciated the opportunity to earn your business. I look forward to your future business and if you have any friends, relatives or co-workers l...


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    I purchased a used car, Tom zemba was my salesman. It was the most pleasant car purchase I ever had. I will definitely do business here again.

    Does recommend this dealer
    Frederick Supermarket of Cars

    I appreciated the opportunity to earn your business. I look forward to your future business and if you have any friends, relatives or co-workers looking for a vehicle I would be grateful for your referral. Again, Thank you and welcome to the Frederick's family.


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  • Excellent Service!
    December 13, 2016

    I highly recommend Rick and Pete as the most honest and customer oriented service advisors at any dealership! When my Sonic was in need of service...


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    I highly recommend Rick and Pete as the most honest and customer oriented service advisors at any dealership! When my Sonic was in need of service for a few days, Rick had a 2016 Spark loaner ready for my convenience and I did not even have to request one! I will never trust my car to anyone but Rick or Pete at Fredericks Chevy, highly recommend!

    Does recommend this dealer
    Came in for service or repair

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  • Buying 2013 Silverado truck.
    November 9, 2016

    The best experience ever buying a vehicle. Tom was just very calm and not pushy, just the way it should be! I would recommend anyone to come to Fr...

    Frederick Supermarket of Cars

    I appreciated the opportunity to earn your business. Thanks! It has been a pleasure working with you and I look forward to serving you in the futu...


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    The best experience ever buying a vehicle. Tom was just very calm and not pushy, just the way it should be! I would recommend anyone to come to Fredrick to buy a vehicle!

    Does recommend this dealer
    Frederick Supermarket of Cars

    I appreciated the opportunity to earn your business. Thanks! It has been a pleasure working with you and I look forward to serving you in the future. If you have any relatives, friends or co-workers in the market for a vehicle, I would be very grateful for your referral. Welcome to our family and Again, Thank you.


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  • Not helpful
    October 21, 2016

    I went to this dealership to originally buy a used BMW, When I drove there they told me the car was at another lot and they would not be able to g...


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    I went to this dealership to originally buy a used BMW, When I drove there they told me the car was at another lot and they would not be able to get the car to the lot til the following day. They then proceeded to take me on a test drive of a Chevy Malibu, which I really did not like. Next I was shown a 2012 Nissan Sentra. I liked the car so I started to work a deal, but left the showroom over them not meeting my deal. After a few days I called back and said I would take the car at $11,000 and I would give $3000 and they get the fiance not a lease. It was also agreed that the paperwork would be sent to their sister dealership. Lancaster Pre-owned. When I got to Lancaster Pre-Owned to sign the paperwork and close the deal it was nothing that was agreed upon. The day I signed this paperwork I was recovering from an accident I was in. I have attempted for almost two years to get either dealership to man up and admit the a mistake was made and to make it right. I have a pink slip saying the car is $11,000 and some change, But the car is not fianced it is a lease and at almost$15000 with my $3000 wrapped up in all types of fees. The GM of Fredrick told me it needed to be dealt with the GM of Lancaster Pre-Owned which I have called 3 times and have not had a call returned. Best advise I can give is this. Do not buy a car unless you get everything handled at one dealership. I just wonder how many other people have been taken advantage of like this? One last thing, first inspection was due less than 8 months which took a motor mount and a front control arm. But the really sad part, The man who helped me at Frederick , I was told did not even get the commission, That's a shame because Eli worked so hard to make the original deal.

    Does not recommend this dealer

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  • Easy,painless,and informative
    September 16, 2016

    Tom zemba made buying my used truck painless and enjoyable, his attention to detail and my needs were met in a professional manner, I would defini...


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    Tom zemba made buying my used truck painless and enjoyable, his attention to detail and my needs were met in a professional manner, I would definitely buy from Frederick presented again.

    Does recommend this dealer

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