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Reviews

Average Ratings

4.8
95 lifetime reviews.
  • Good experience buying a car..

    Truly a good experience. Very professional. Everything explained in detail. Third vehicle we bought there over the years. would do it again. Every...

    Dealer Response

    LCE We appreciate the opportunity to do business with you again and we look forward to servicing your new vehicle needs in the future. Thanks aga...


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    Truly a good experience. Very professional. Everything explained in detail. Third vehicle we bought there over the years. would do it again. Everybody very pleasant easy to get along with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    LCE We appreciate the opportunity to do business with you again and we look forward to servicing your new vehicle needs in the future. Thanks again for choosing Bobby Rahal Honda.


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  • 2016 Kia Soul

    Was in the market for a used car. Test drove several and liked the fit and feel of the Kia Soul. Was not just shopping price. Condition of the ...

    Dealer Response

    Hi Greg! Thanks for taking the time to write this review - it sounds like you had an excellent experience working with Tom, which is what we striv...


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    Was in the market for a used car. Test drove several and liked the fit and feel of the Kia Soul. Was not just shopping price. Condition of the used car was also important. I had looked at cars in York, Lancaster, and near Gettysburg. Most cars were not clean enough for my standards. Ones that were clean were too pricey for me. Then I noticed this 2016 Kia Soul at Bobby Rahal Honda. From the pictures, it looked brand new. What I learned after talking with my salesman (Tom Dabitch) was that cars are detailed BEFORE they are offered for sale. That was the major difference between this dealership and all others. I liked how the sales manager allowed the salesperson (Tom) the freedom to work unhindered. I didn't feel like a sheep among a pack of wolves. And rather than simply looking at a book to figure the value of my trade, they took the time to look over my car. I didn't mind the value of my trade because the car I was buying was a fair price. Actually, the car I purchased (2016 Kia Soul + with > 5,000 miles) was about the same price of a 2014 with ~ 30,000 miles. And this one was spotless. Financing was good as well. Great experience for me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Greg! Thanks for taking the time to write this review - it sounds like you had an excellent experience working with Tom, which is what we strive to offer every client! We wish you many happy miles in your Kia Soul and truly appreciate the opportunity to earn your business.


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  • Best Dealership Ever

    They should write the book on how a dealership should be run. Period.

    Dealer Response

    Hi Matt, thank you for the high praise! We are so appreciative of the opportunity to earn your business!


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    They should write the book on how a dealership should be run. Period.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Matt, thank you for the high praise! We are so appreciative of the opportunity to earn your business!


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  • Bad Experience

    I will be writing in details about my experience at this dealership. I dealt with car dealers for over 16 years never had this horrible experience...

    Dealer Response

    Hagir I know that you had an initial experience that was not to your liking; however, I know that everything has been resolved and that you now a...


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    I will be writing in details about my experience at this dealership. I dealt with car dealers for over 16 years never had this horrible experience before until I visited Bobby Rahal Honda in Mechanicsburg Pa, I was rushed through the whole process, the sales person juggle 2 other customers while having me wait after he rushed to get me to his desk when I first walked in. I sat there for over 2.5 hours even after I had the bank approval after 30 minutes from arrival. I run a very successful business and money was not an issue but I felt my money is not good in this place. I left with a promise to receive a phone call about the color choice didn't hear anything. I called the next day no answer. I walked in to the dealership and that sales person was not around and after they called him his respond was he can't come and he will call. I waited for the call but never heard from him and the sad part is when I called to complain to the manger about the treatment. I felt I was pushed back and he came up with the excuse that there is no cars available at this time and they don't know when they will get it. At that time I was promised a car that was supposed to be deliver in 2 week then after the complain I received an email stating that the car will not arrive. I emailed back saying I am flexible with the color but then the next excuse that there is no delivery date available, this happened in March 30th and up to today there is no words if I will get a car or not, they are saying maybe the end of May but they can't promise. So apparently if you complain about a bad treatment you will get pushed back and this is how this dealership is run. It is unfortunate that they can call this business and I was planning to stick with Honda but after this experience I am having second thoughts. I really hope no one have to experience what I experience and I hope those people will face some consequences for their action.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hagir I know that you had an initial experience that was not to your liking; however, I know that everything has been resolved and that you now are a proud owner of a New Honda Pilot in Obsidian Blue. We are hoping that your initial review is not a true feeling of how you currently feel about Bobby Rahal Honda. We welcome your feedback of your experience with your purchase and hope to continue our relationship in the future. We look forward to hearing back from you.


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  • 2014 Honda Accord Sport

    Mark Shellenberger did an excellent job getting me into this great car in a few hours tops. Once I made the decision he jumped though hoops (not s...

    Dealer Response

    FrankMan We are certainly glad our Professional Sales Staff (Mark Shellenberger) was able to accommodate your vehicle and purchasing needs. We ce...


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    Mark Shellenberger did an excellent job getting me into this great car in a few hours tops. Once I made the decision he jumped though hoops (not sure if there was fire around them) to finalize the deal and get me on my way. Great job Mark!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    FrankMan We are certainly glad our Professional Sales Staff (Mark Shellenberger) was able to accommodate your vehicle and purchasing needs. We certainly appreciate you sharing your experience with our team. Thanks for allowing us to earn your business and look forward to servicing your new pre-owned vehicle.


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  • very happy with my experience

    Had a very good experience thus far. From the online department, to sales with travis, to finance dept. , all were thorough, professional, flexibl...

    Dealer Response

    Thank you for the opportunity to earn your business and we are extremely excited to be able to also show how our service is aligned with how you w...


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    Had a very good experience thus far. From the online department, to sales with travis, to finance dept. , all were thorough, professional, flexible, attentive and fair. They did everything they could to make the transaction happen and they did not pressure me into anything I didn't want. I told them what I wanted and they got it for me right away. Have not dealt with service dept. So hopefully the experience continues.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the opportunity to earn your business and we are extremely excited to be able to also show how our service is aligned with how you were treated during the purchase process. We appreciate your business!


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  • Excellent car buying experience

    I was very well satisfied with the customer service at Bobby Rahal Honda. John Roderick provided all the information I needed to make my decisions...

    Dealer Response

    Susan6, we appreciate your patronage over the last 15 years and always continue to strive to become better for our long term customers. Thank you...


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    I was very well satisfied with the customer service at Bobby Rahal Honda. John Roderick provided all the information I needed to make my decisions. I never felt pressured or rushed, only well informed. The staff there did everything possible to accommodate my needs and my schedule. This is the second Honda I have purchased at Bobby Rahal and over the last 15 years I have never had a bad experience.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Susan6, we appreciate your patronage over the last 15 years and always continue to strive to become better for our long term customers. Thank you for another opportunity to earn you business.


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  • Bobby Rahal Vehicle Review

    My wife and I had a truly great buying experience! The car sales staff was superior! Thanks again.

    Dealer Response

    ZerbC, thank you for sharing your great buying experience with everyone. We always strive to make your experience the best.


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    My wife and I had a truly great buying experience! The car sales staff was superior! Thanks again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    ZerbC, thank you for sharing your great buying experience with everyone. We always strive to make your experience the best.


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  • The best service in town!

    My husband and I couldn't be happier with the excellent service we received when purchasing our new Honda Accord Touring car. They discussed all o...


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    My husband and I couldn't be happier with the excellent service we received when purchasing our new Honda Accord Touring car. They discussed all our options and choices, gave us test drives, and followed through with everything taken care of when we picked up the car. Every person on the staff involved in our purchase was pleasant and informative, not to mention genuinely friendly and attentive to our needs. We received follow up offers to help us become familiar with all the new features on our Honda and holiday greetings.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience buying new car

    Everything went very well in purchasing our 2nd Odyssey from Rahal. We got the exact car we wanted within a very short time from the time of our f...


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    Everything went very well in purchasing our 2nd Odyssey from Rahal. We got the exact car we wanted within a very short time from the time of our first visit. All the Rahal personnel were extremely helpful during the process. Would highly recommend Travis.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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