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Reviews

4.4
217 lifetime reviews. Includes reviews of Buchanan Auto Park from DealerRater.com
  • Buying a car

    My salesman was John Williams he was very down to earth and very helpful and pused to get what I wanted. This is the 2nd vehicle I've bought thru ...


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    My salesman was John Williams he was very down to earth and very helpful and pused to get what I wanted. This is the 2nd vehicle I've bought thru this dealer and they are great!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Discouraging situation
    February 16, 2017

    My fiance and I contacted the dealership about a Scion that we saw on their website. I started by chatting with someone online who then had someon...

    Buchanan Auto Park Inc

    Thank you for your feedback and for purchasing from Buchanan


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    My fiance and I contacted the dealership about a Scion that we saw on their website. I started by chatting with someone online who then had someone text me - Amber. While texting Amber, I specifically asked in the Scion was still there and if they accepted a certain loan we were approved for because we lived about an hour and a half to two hours away. She told me that the Scion was still there but didn't answer about the loan. So, my fiance called into the dealership where he talked to Ira. Ira was very friendly and talked to finance to see about the loan. However, he also said the Scion was there. Amber actually text me about 15 minutes before we arrived to see about setting up an appointment to test drive it. When we got to the dealership we couldn't find the Scion. We were then greeted by Christine who told us that she had sold that vehicle about a week or two ago. Imagine our frustration!! However, Christine quickly turned a bad situation into a good one. Our credit situation is pretty bad and we knew that going down there. But working with Christine and Jeff, we were able to walk out of the dealership with exactly what we wanted! Both of them were so down to earth and didn't make me feel like crap about the current credit situation that we are in. Christine talked to us like we had known her for years and we really liked that! I would highly recommend her and Jeff to anyone! They turned a really discouraging situation into a great one!

    Does recommend this dealer
    Buchanan Auto Park Inc

    Thank you for your feedback and for purchasing from Buchanan


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  • Don't go there if you want your tags!

    Took 2 months with multiple calls and trips there to sign "rush" paper work because original was "lost".


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    Took 2 months with multiple calls and trips there to sign "rush" paper work because original was "lost".

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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Dealer on Cars.com since September 2016


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