Reviews

4.5 out of 5 4.5
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    January 14, 2018

    So I did not make a purchase from this dealer as the tundra I was looking to purchase was already sold but my inquiry was answered ASAP. Communication... has been tremendous though.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    October 6, 2017

    This place has attentive friendly staff, the service has always been outstanding. The work is also excellent. This is my fourth dealer with whom I have... had service with, and by far the best ever experienced.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • June 13, 2014

    Salespeople were responsive to an inquiry online. Also not pushy which was greatly appreciated.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 10, 2017

    Mike and his entire staff were patient and provided me a my wife a top notch experience when we arrived. No high pressure sales tactics just great service... and fair prices.

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    Shopped for a used car
    Did not make a purchase
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  • 4.0 out of 5
    January 12, 2017

    Salesman knew exactly what I was looking for and although they did not have it they attempted to help me find the correct car.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 24, 2013

    Tony was my initial contact. He kept working with me until we came to mutually agreeable terms for my trade & the sale price of the new car. I love my... 2013 Eos! Ken was the salesman then that went over the car. He spent a long time explaining everything. Didn't rush thru it. Family owned dealership is definitely the difference. Huge inventory; I would make the 275 mile trip again to buy from them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 13, 2013

    I have been looking for a previously loved manual Jetta Sportwagen TDI for a while. I found one online at York VW, went in the next day and walked out... as the new owner. It was traded in just a few days before by a local owner who is a repeat customer. The salesman could show me the service records. The buying process was smooth and the price was fair. I'm very happy with the car so far; it was worth the wait. I've had a few VWs in the past and worked with other local dealers. I think York VW by far beats the competition in customer service and in selection of inventory. It's only been two weeks so I haven't had any service done. I haven't had any problems with my other VWs. Hopefully no problems will come up with this one, but if they do I suspect this dealership will take care of me...

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 11, 2013

    I needed a new car because my Escape's engine was going and my options were new car or $6,000 new engine on a car with 130,000 miles. I chose new car because... my commute is 85 each way and the TDI Jetta gets fantastic mileage! I found Tyler and York VW through a work friend and he turned on a dime to get me in the car I wanted, down to the PSU navy blue exterior and the sunroof. Tyler spent the next 2 days focused on me! He met with me, took my on a test drive, met with my husband and my in laws and had my financing and new car squared away before I had to go to work the next week. He still regularly contacts me to see how things are going and he has been noting but a gem. After we were treated so poorly at a Ford dealership close to home, I'm recommending Tyler Witman and York VW and my rocking awesome Jetta, named Benny, to everyone I meet. Thanks guys!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 11, 2013

    This is the only dealership i have ever been to that really does treat you like a part of the family. From the first time i stepped foot into this building... they have always greeted me with smiling faces and treated me more like a person visiting a friends house vs a sale. The staff here i cant speak enough about. Igor, Jin, Every interaction I've had with these 2 outstanding employees have been very pleasant. They work their magic and make things happen so i can walk out with the keys to the car i came into get without going over my budget. Jin took the time to walk me through all the new features my car had to offer, so there were no surprised or "How do i do adjust this?" Their attention to detail is by far above and beyond. I have all my friends and family go to York Volkswagen and I will not go anywhere else. Not just for car buying but for service as well. I can't thank them enough for all that they have done for me! They are by far the pinnacle of what a car dealership should be! Keep it up guys!

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    Shopped for a new car
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    Did make a purchase
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  • 5.0 out of 5
    April 10, 2013

    I recently traded in my 2010 Routan for a 2013 Jetta Sportswagen at York VW. Tyler Whitman was my sales associate and he took the time to find the model... that I wanted. I had negative equity in my trade - in, so he along with his brother, Adam Whitman, worked with me to get a car loan at a low interest rate. The guys at York VW are a lot of fun and treat you like family. I highly recommend York VW for your next car. I even took my friend, and she ended up buying a Beetle!

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    Shopped for a new car
    Did make a purchase
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