York Volkswagen

We bought a Passat yesterday that we found on cars.com. After sending the interest email I was quickly contacted by Tristan. We met him at the dealership... and he was extremely knowledgeable and easy to talk to about the sales process, the vehicle features and all available financing options. The only drawback was the long wait to finalize the deal with the finance department, but even that wasn’t too bad as complementary drinks and snacks were readily available. I also highly recommend “Marino’s” right next door to celebrate your purchase with a delicious Italian meal!

We purchased our 2017 Golf GTI at dealership in another state. We are located in the Southern York County area, and fortunately the York Volkswagen... is close to us. We are have been totally satisfied with the service provided by York Volkswagen. As exampled by our service appointment today managed by Service Advisor Elais! He was fully focused on our satisfaction. From our experience, each of the team members of the York Volkswagen demonstrate that mindset.

Salespeople were responsive to an inquiry online. Also not pushy which was greatly appreciated.

My overall experience was a great one. I got to the dealership when it was almost closing, but the salesman, Trevor, was patient was patient enough to... wait on me. I rescheduled for another day and ended up buying my first passat.

I could not have had a better buying experience than I did last evening working mostly with Ken but also with Mike, the sales manager. I went in knowing... exactly what I wanted and how much I was willing to pay, and they really, really listened. They weren't pushy or dismissive. Ken was attentive, fun to talk to, professional, and respected my need/desire to be practical vs frivolous...and Mike worked his butt off to get me the numbers I felt comfortable with in order to sign on the dotted line for the best car I could afford (and boy was I pleasantly surprised!). They offered me a tremendous deal. Also, Brad, their finance guy, took the time even before I came in to discuss my credit and FICO score and help assuage my nerves about the credit inquiry. I take my finances and credit very seriously and try hard to keep them positive. The vibe of this place is quite special, too. My local VW dealership is intimidating. You get the sense that they prefer to sell their top-of-the-line premium cars only. They weren't willing to offer as fair a price on my used trade-in. But York Volkswagen has more of a warm, fun, family feel. I'll be recommending my VW-loving family and friends come here from now on, even though it's quite the drive for them, to buy their next new car.

Basically called me a liar. Lied to me directly. 2nd class action lawsuit that vw has had against that I know about, both cars came off this lot. they... found anyway they could not to honor warranty on a 4yo car less then 100000 miles. Do not buy a vw!!!!!!!! Dont do it!!!! Fair warning.....

So I did not make a purchase from this dealer as the tundra I was looking to purchase was already sold but my inquiry was answered ASAP. Communication... has been tremendous though.

This place has attentive friendly staff, the service has always been outstanding. The work is also excellent. This is my fourth dealer with whom I have... had service with, and by far the best ever experienced.

Mike and his entire staff were patient and provided me a my wife a top notch experience when we arrived. No high pressure sales tactics just great service... and fair prices.

Salesman knew exactly what I was looking for and although they did not have it they attempted to help me find the correct car.