York Volkswagen

I could not have had a better buying experience than I did last evening working mostly with Ken but also with Mike, the sales manager. I went in knowing... exactly what I wanted and how much I was willing to pay, and they really, really listened. They weren't pushy or dismissive. Ken was attentive, fun to talk to, professional, and respected my need/desire to be practical vs frivolous...and Mike worked his butt off to get me the numbers I felt comfortable with in order to sign on the dotted line for the best car I could afford (and boy was I pleasantly surprised!). They offered me a tremendous deal. Also, Brad, their finance guy, took the time even before I came in to discuss my credit and FICO score and help assuage my nerves about the credit inquiry. I take my finances and credit very seriously and try hard to keep them positive. The vibe of this place is quite special, too. My local VW dealership is intimidating. You get the sense that they prefer to sell their top-of-the-line premium cars only. They weren't willing to offer as fair a price on my used trade-in. But York Volkswagen has more of a warm, fun, family feel. I'll be recommending my VW-loving family and friends come here from now on, even though it's quite the drive for them, to buy their next new car.

Basically called me a liar. Lied to me directly. 2nd class action lawsuit that vw has had against that I know about, both cars came off this lot. they... found anyway they could not to honor warranty on a 4yo car less then 100000 miles. Do not buy a vw!!!!!!!! Dont do it!!!! Fair warning.....

Salespeople were responsive to an inquiry online. Also not pushy which was greatly appreciated.

So I did not make a purchase from this dealer as the tundra I was looking to purchase was already sold but my inquiry was answered ASAP. Communication... has been tremendous though.

This place has attentive friendly staff, the service has always been outstanding. The work is also excellent. This is my fourth dealer with whom I have... had service with, and by far the best ever experienced.

Mike and his entire staff were patient and provided me a my wife a top notch experience when we arrived. No high pressure sales tactics just great service... and fair prices.

Salesman knew exactly what I was looking for and although they did not have it they attempted to help me find the correct car.

Tony was my initial contact. He kept working with me until we came to mutually agreeable terms for my trade & the sale price of the new car. I love my... 2013 Eos! Ken was the salesman then that went over the car. He spent a long time explaining everything. Didn't rush thru it. Family owned dealership is definitely the difference. Huge inventory; I would make the 275 mile trip again to buy from them.

I have been looking for a previously loved manual Jetta Sportwagen TDI for a while. I found one online at York VW, went in the next day and walked out... as the new owner. It was traded in just a few days before by a local owner who is a repeat customer. The salesman could show me the service records. The buying process was smooth and the price was fair. I'm very happy with the car so far; it was worth the wait. I've had a few VWs in the past and worked with other local dealers. I think York VW by far beats the competition in customer service and in selection of inventory. It's only been two weeks so I haven't had any service done. I haven't had any problems with my other VWs. Hopefully no problems will come up with this one, but if they do I suspect this dealership will take care of me...

I needed a new car because my Escape's engine was going and my options were new car or $6,000 new engine on a car with 130,000 miles. I chose new car because... my commute is 85 each way and the TDI Jetta gets fantastic mileage! I found Tyler and York VW through a work friend and he turned on a dime to get me in the car I wanted, down to the PSU navy blue exterior and the sunroof. Tyler spent the next 2 days focused on me! He met with me, took my on a test drive, met with my husband and my in laws and had my financing and new car squared away before I had to go to work the next week. He still regularly contacts me to see how things are going and he has been noting but a gem. After we were treated so poorly at a Ford dealership close to home, I'm recommending Tyler Witman and York VW and my rocking awesome Jetta, named Benny, to everyone I meet. Thanks guys!