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Reviews

Average Ratings

4.1
50 lifetime reviews. Includes reviews of York Volkswagen from DealerRater.com
  • Great Experience at York

    Tony was my initial contact. He kept working with me until we came to mutually agreeable terms for my trade & the sale price of the new car. I lov...


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    Tony was my initial contact. He kept working with me until we came to mutually agreeable terms for my trade & the sale price of the new car. I love my 2013 Eos! Ken was the salesman then that went over the car. He spent a long time explaining everything. Didn't rush thru it. Family owned dealership is definitely the difference. Huge inventory; I would make the 275 mile trip again to buy from them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • More like a family

    Mike and his entire staff were patient and provided me a my wife a top notch experience when we arrived. No high pressure sales tactics just great...


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    Mike and his entire staff were patient and provided me a my wife a top notch experience when we arrived. No high pressure sales tactics just great service and fair prices.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Knowledgeable Staff

    Salesman knew exactly what I was looking for and although they did not have it they attempted to help me find the correct car.


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    Salesman knew exactly what I was looking for and although they did not have it they attempted to help me find the correct car.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Satisfied
    September 30, 2016

    Was very happy after the car was purchased that York Volkswagon was willing to pay for a new battery that had going bad in the vehicle after only ...


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    Was very happy after the car was purchased that York Volkswagon was willing to pay for a new battery that had going bad in the vehicle after only owning 4 days. Thank You

    Does recommend this dealer

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  • Very satisfied
    September 7, 2016

    We have bought three Passats over the past years from York VW. We keep returning there because we have been pleased with the service we receive an...


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    We have bought three Passats over the past years from York VW. We keep returning there because we have been pleased with the service we receive and especially with Darryl in the service department. Our salesman was Tim Smith. He was very knowledgeable, considerate of our needs and desires and helpful in securing a good deal on our new 2017 Passat. He took time to show us all the features and set up the technology aspects for us. We would recommend buying a car from him. We are also very pleased with the car. It is a very smooth ride.

    Does recommend this dealer

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  • Car still doesnt work!!
    July 17, 2016

    My 2012 VW Routan that has 60 some thousand miles on it shuts off while you are driving (one time when I was doing 65 on the highway) and does not...


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    My 2012 VW Routan that has 60 some thousand miles on it shuts off while you are driving (one time when I was doing 65 on the highway) and does not turn back on until you pull off the road and wait a few minutes. So I first took it in, Ben our "advisor" (what ever that means) calls off so no one can look at it, he later sends me a video of what is wrong with it, and calls the EOM module a "thingy" that he has to find the price of. So $1100 later (and a few days when Ben decides to work) my "thingy" is fixed. So I take my car to the beach, with 3 children. On the way home all my lights on dash go out for 2 hours but car still runs, then the car is on and I shut the door and the car shuts off, and again my car starts shutting off when I am driving. I call, they cant get the car back in for a few days, so I drop it off and Ben can not figure anything out. Let us no leave out they had the car for 6 days, Ben calls off again during that time, and calls to let us know that he can not recreate it so he doesn't know and we are to come get it! I drove the car to work this, shut off on highway driving 50mph I have to coast off highway and wait until it turns back on. We will be dead from getting hit before this car is fixed, oh and let us not forget no one but Ben can be assigned to our car because of how York VW works. And the EOM module that I clearly did not need that Ben tried to tell my husband that I in fact did...well that is just $1100 I wasn't meant to have apparently. Thanks for reading, don't take your car there to be fixed unless you have money you do not know what to do with

    Does not recommend this dealer
    Came in for service or repair

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  • try them you'll like them
    July 2, 2016

    After buying 11 cars from them I guess it's time to spread the word. I bought my first VW from them in 2000 and just purchased a Teguan 7/1/16. I ...


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    After buying 11 cars from them I guess it's time to spread the word. I bought my first VW from them in 2000 and just purchased a Teguan 7/1/16. I have had a few different salesmen over the years they seem to get better as time rolls along.They were always well versed in what they were selling and very personable right down to the owner who will take the time to chat and say hi. The latest salesman Tim Smith is great to work with and is very helpful in steering you toward what works and is right for you. So if your interested in a new car do yourself a favor stop in and talk to them. And I can't neglect the service department I always felt the repairs and recommendations were done well and the advice sound.

    Does recommend this dealer

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  • Excellent service
    May 26, 2016

    I wouldn't take my car anywhere else! The York VW team is exceptional! Purchased my car there new in 2011 and they've been taking great care of it...


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    I wouldn't take my car anywhere else! The York VW team is exceptional! Purchased my car there new in 2011 and they've been taking great care of it since!

    Does recommend this dealer
    Came in for service or repair

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  • Many thanks to the team at York VW
    March 27, 2016

    Had a great experience at York VW this weekend. I had mentioned in a previous visit that I was possibly interested in a Golf R and even a few mont...


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    Had a great experience at York VW this weekend. I had mentioned in a previous visit that I was possibly interested in a Golf R and even a few months later, Tim had remembered our conversation and gave a friendly call that if I still wanted one, that there was one coming in soon--not pushing for a sale, just a casual call. When I came in to the dealership everyone was accommodating and were friendly and patient with me and with my 2 year old son who was rather wound up. You can tell that the people at York VW are real people with families and that they really do care! I was considering 2 vehicles; one on the lot and another that was over 6 hours away. I was assured that whichever I chose, Mike and Bryan were happy to do the legwork to make it happen while still giving me a great deal. Thanks also to Jon Steffy who worked hard for 2 days to get me top dollar for my trade in which sealed the deal. Great people and a great dealership; I couldn't have asked for better service. This is what every dealership should strive to imitate. I look forward to seeing everyone again for my next vehicle!

    Does recommend this dealer

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  • Fast, friendly and helpful
    January 19, 2016

    Mike made initial contact with me after finding the car through Edmunds, but Tim was at the dealership Monday night when we arrived. Tim was wil...


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    Mike made initial contact with me after finding the car through Edmunds, but Tim was at the dealership Monday night when we arrived. Tim was willing to show us the cars we wanted to look at from previous research with no pressure. We've purchased about 1/2 dozen cars in the last 20 years, and closing on this car was probably the fastest I've ever gone through.

    Does recommend this dealer

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