Just wanted to send you a "Thanks" for helping us with the purchase of our new Corolla. Really appreciated the care you took with our daughter and hel
ping her feel a part of the family purchase (as she'll be driving/sharing this car in a year and a half!). Thanks for listening to our need for the car as a "commuter" car and not trying to oversell us on something we didn't need. The car is great and is outperforming the sticker numbers in terms of gas mileage! On my commute to Baltimore and back, it is getting over 44 mpg average!
This is what we strive for! Thank you for taking the time to share your experience. We are so glad to hear that your new Corolla is rocking it with a
mazing mileage. We value your business and look forward to seeing you on your next visit!
Miguel Delgado is the Service Advisor whom I always choose when going to your company for any required service. Miguel is thoughtful, courteous and al
ways explains whatever service work is required at the time. I give him a 10 rating on a scale of 1-5! He is a great asset to the company as I am sure everyone realizes.
Wow, thank you for the amazing review! We are overjoyed to hear about the fantastic work Miguel has been able to provide to you and many other custome
rs, and we feel very fortunate to have him on our team. Thanks again for trusting us with your service needs, we look forward to seeing you down the road!
They made everything so easy purchasing my 4Runner and did everything to find the exact vehicle I wanted. The price was good I could turn it down. T
aylor, Jeremy and Rick were awesome to deal with and very knowledgeable.
Congratulations on your new 4Runner, Kathy, and thank you so much for visiting us to help you find it. We are thrilled you love it so much and know yo
u are going to enjoy it for many years to come. If you have any more questions or need anything else, we would love to serve you again in the future. We hope you have a wonderful day!
I wanted to take a minute to let you know how impressed I was with the entire Lancaster Toyota team from Rick, the General Manager, to Jason the Sales
Manager to Michael and Kothei, the associates who worked with my father and I to get him the car he needed. Your kindness and knowledge when dealing with us was greatly appreciated. You helped me put my father in a very safe vehicle so that I can relax knowing he has safety features to protect him. Kohei was amazing in his explanations of the cars and their special features. He knew what was important to explain now and knew when to stop so as not to overwhelm my father. He was also kind enough to return my fathers cane that was left at the dealership to his home. I recommend to anyone in the area to do their shopping at Lancaster Toyota. It was the most pleasant car buying experience I have ever had. Thank you again to all.
Wow! What an honor, Kathy. You made our day, and thank you so much for your very kind words about our team. It was so great to see you and help you fi
nd the car you wanted. Congratulations on it, and we know you are going to love it for many years to come. If you have any more questions or need anything else, we would love to help you again. We look forward to seeing you again, and hope you have a wonderful day!
very professional and worked well with us on our new lease. This was our first lease and everything was explained well
Great to hear, Jeff! Thanks so much for leasing your new vehicle with us, we hope you enjoy it for a long time!
Everything as planned and expected. No wait at arrival, reasonable check in process, perfect estimate of time needed, timely call when car was ready.
Thank you for coming in to see us, Alex! It was a pleasure working with you. If there is anything else you need, come back and see us again!
Lancaster Toyota is a top notch place. This is our second vehicle purchased from there. William Bock was our salesman for both purchases. Wonderful
salesman. Made the buying experience easy and enjoyable.
Thank you for your recommendation and kind words, Terry! We at Lancaster Toyota appreciate you taking the time to share your positive feedback. Let us
know how we can help with any future car or service needs you may have.
Judy Tucker was great. She helped us decide on what was the best car for us, helped us get a great deal, and showed us all the new features on the Pr
ius and how to access them.
We appreciate your feedback! We're happy to hear that you enjoyed your time with us, especially with Judy. Please let us know if there's anything else
we can do for you.
I had a wonderful experience at Lancaster Toyota shopping for a new car, Judy made me feel like a friend and not just a customer. She did a great job
, Thanks again Judy!
Always accommodating and very welcoming. Staff is very knowledgeable and never try to upsell any service.
Thank you for your kind words! The way you have described our team is just what we strive for with our business. We want our guests to feel comfortabl
e and informed. Thank you for choosing Lancaster Toyota!