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Reviews

Average Ratings

4.7
Average based on 25 reviews.
  • Used Car Sales - Excellent Service

    I recently purchased a used car from Jones. My salesman Kirk Newcomer went above and beyond. Prior to showing up I had questions about a car I saw...


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    I recently purchased a used car from Jones. My salesman Kirk Newcomer went above and beyond. Prior to showing up I had questions about a car I saw on their website. Kirk took the time to send me a video he shot of the car addressing all my concerns. On the test drive, Kirk noticed an issue with the car that honestly I wouldnt have noticed. Once back to the dealership, he made sure the maintenance department fixed the problem before we left the lot. Kirk's attention to our needs were outstanding. Great car, great price, great customer service!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • good company/sales

    great service and a good car-buying experience. Would recommend Kirk Newcomer and dealership.


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    great service and a good car-buying experience. Would recommend Kirk Newcomer and dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Job Kirk!

    We just bought a pre-owned Lexus from Jones Dealership/Lancaster. Thank you Kirk Newcomer for making this such a hassle free, and truly enjoyable ...


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    We just bought a pre-owned Lexus from Jones Dealership/Lancaster. Thank you Kirk Newcomer for making this such a hassle free, and truly enjoyable experience! We also appreciated your professionalism in advising us of what the car's issues were since we elected to buy it as is. If we are ever in the market for another car, we definitely will think of you first, and will definitely recommend you and the Dealership to friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome car buying experience

    My experience with Jones Family of Dealerships has been beyond great! Especially with my salesman kirk Newcomer!!! I met with Kirk back in Februar...


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    My experience with Jones Family of Dealerships has been beyond great! Especially with my salesman kirk Newcomer!!! I met with Kirk back in February looking for a vehicle with third row seating. I had previously tried to go back to where I had gotten my car at the time but they pretty much blew me off and wouldn't help me. He asked me lots of questions to fully undestand what my situation was and what I was lookong for and why. Kirk explained up front what situation I was in and how it wasn't going to be the easiest to get out off but he was gonna try. He really  made me get what I needed to do and why. We ended up deciding to wait it out a little and see if anything that fit my needs came along. Kirk emiled me several times threw out that time with options but nothing was working out. In the beggining of June I was hit from behind by a pick up truck and my car was totaled. At this point I went back to Kirk told him what happened and asked him what he could do for me. He thought he had the perfect vehicle for me unfortunately being young and not having a lot of credit established that car wouldn't work out. Kirk again explained to me a few more options I had and how these would help me in the long wrong. We decide on what is now my new vehicle! A wonderful used 2012 kia sedona!!! I'm so thankful to kirk for all his help. He made sure I understood all aspects and steps we were taking to make this work. It was an awesome car buying experience. I feel that years down the road when it come time to get another new vehicle I will be back at Jones with Kirk!! If your looking for a great car buying experience go to Jones and ask for Kirk Newcomer!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great experience with Kirk Newcomer

    As a father's day present my daughter wanted to buy her first car. After much searching we ended up at Jones and we had an exceptional experience ...


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    As a father's day present my daughter wanted to buy her first car. After much searching we ended up at Jones and we had an exceptional experience with Kirk Newcomer. As a father it was nice to have a salesman that took the time to explain everything about the cars we were looking at and ultimately decided on. He was honest, upfront and genuine, he took the time to help my daughter feel comfortable in the process and made her first car buying experience a good one.He has my business for a lifetime! I am pretty sure he has my daughters as well.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience!

    Kirk Newcomer did an excellent job selling us a 2005 Saturn Vue. He stayed late on a Saturday to help us be able to purchase it that day. He told ...


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    Kirk Newcomer did an excellent job selling us a 2005 Saturn Vue. He stayed late on a Saturday to help us be able to purchase it that day. He told us up front what was wrong with the car and how much it would cost for repairs. He was courteous and ran all over the place to help us. Thanks so much for all you did! We recommend the dealership because of excellent customer service and good pricing! Thanks also to Tom for taking care of the loan end of things--on a Saturday when most banks are closed! Tom went above and beyond by letting us e-mail a form we forgot to sign instead of making us go back.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Experience with Kirk!

    My wife and I recently bought our first car as a married couple at Jones. Our salesman Kirk Newcomer was top notch! He explained everything thorou...


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    My wife and I recently bought our first car as a married couple at Jones. Our salesman Kirk Newcomer was top notch! He explained everything thoroughly and helped us understand the whole process. We never felt pressured and he made our experience so enjoyable. I highly recommend you find Kirk so he can find the right car for you and your situation! Thank you so much!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Car Purchase

    Recently purchased a used car - with very few miles (one of my criteria!). The car is perfect and the process was painless! Thanks, Jones. This is...


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    Recently purchased a used car - with very few miles (one of my criteria!). The car is perfect and the process was painless! Thanks, Jones. This is the second used car I've purchased from Jones and was very, very pleased both times! The salesman, Kirk Newcomer, spent a lot of time with me explaining all the features and took me on a test drive that helped me really experience all types of road conditions. Love the car and the service!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Top Notch Dealership!

    Our salesman Kirk Newcomer was fantastic. I reached out to Kirk because I was interested in buying a bigger truck to haul the family camper. I was...


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    Our salesman Kirk Newcomer was fantastic. I reached out to Kirk because I was interested in buying a bigger truck to haul the family camper. I was dead set on buying a 2500 just not sure if I wanted gas or diesel. Kirk took all the things that I was looking for in a truck did all the research and got me into a brand new 2500HD gas for less money than a used 2500HD Diesel with 100k miles. When my skepticism on how the gas would preform pulling my camper arose before I pulled the trigger on the truck, Kirk called me and stopped by my house with the truck an hour later. When I greeted him in the driveway he said hook it up!! Meaning the camper and go for a test drive!! Mind you I live 45 min from the dealership. Well folks all of my worries of again having a truck like my 1500 which was under preforming went right out of the window. This was all because Kirk wanted to make an informed decision on my purchase and allowed me to hook up my camper and take the test drive that counted, the reason for a bigger truck!! Not just the little around the block let me try and sell this guy something test drive. The hook it up test drive!! This level of customer service is not only hard to find anywhere, but is almost non existent in the car business. I received more than the trade in value on my 2013 Silverado 1500. I was able to get into this brand new 2500HD for less than the sticker price and less than going with the 6.6L. This was the best experience buying a vehicle I have ever had. Kirk is a top notch salesman!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Amazing Sales Mem

    Kirk was one amazing dealer i walk in to Jones Buick around 12:00 Pm on a Tuesday we work together vigorously to get me into a new 2016 Buick when...


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    Kirk was one amazing dealer i walk in to Jones Buick around 12:00 Pm on a Tuesday we work together vigorously to get me into a new 2016 Buick when it was all said and done Bam!! we got hit by a Tornado Storm neither one of us had any idea what was about to happen but instead of him packing up after the car was sold to me he stayed back and set up my OnStar mobile App on my cell phone then after that he stiil help me out during lighting and heavy rain pouring Down, he still took the time to show me how to operate my dash bored then he followed me back to my house to get the old title from my car that i traded in now at that time the storm was getting really bad he got his title and could of just left but instead he stayed back and connected me up with OnStar in my new car once i was secured he finally left. Kirk is more that a Salesmen He's And Amazing Salesmen.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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