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Reviews

Average Ratings

4.9
Average based on 102 reviews.
  • New Chevy Colorado

    I am Completely Satisfied! Faulkner Chevrolet excited my expectations. They were Very Professional through out my shopping & purchase of a new veh...


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    I am Completely Satisfied! Faulkner Chevrolet excited my expectations. They were Very Professional through out my shopping & purchase of a new vehicle. Faulkner Chevy went the extra mile to fulfill my needs and complete a deal. Proud of the service I received. I love my brand New Chevy Colorado!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful experience!!

    I went to Faulkner Chevrolet of Lancaster in hopes of finding a used car with low miles. I worked with Andrew Krimmel and he was amazing, and I pu...


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    I went to Faulkner Chevrolet of Lancaster in hopes of finding a used car with low miles. I worked with Andrew Krimmel and he was amazing, and I purchased a 2013 Mazda3. I was exceptionally blown away by Andrew's professionalism and honesty. I fully recommend going to Andrew if you're looking for a quality vehicle. When financing through the dealership, I worked with Hjalmar who was extremely helpful and efficient. I will 100% recommend Faulkner Chevrolet of Lancaster to anyone in the market for a new or used car, thanks again for such a great experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service Department

    I brought my Corvette in for recall work. I dropped the car off and was taken home on the dealership shuttle. Later in the afternoon when the work...


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    I brought my Corvette in for recall work. I dropped the car off and was taken home on the dealership shuttle. Later in the afternoon when the work was completed, Greg called. They came, picked me up and brought me back to the dealership. It was as painless a car repair experience as one can imagine. As before, everyone I had contact with was friendly, efficient, and thoroughly professional. Again, a great experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service Department

    I brought my car in because of a noise in the rear. Everyone in the service department was very friendly and the service area itself was cleaner t...


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    I brought my car in because of a noise in the rear. Everyone in the service department was very friendly and the service area itself was cleaner than any auto repair facility I have ever experienced. Greg advised me that it may take some time to diagnose the problem, which I expected. The Faulkner Shuttle took me home and a few hours later, Greg called with the diagnosis and an estimate of the costs. He was not sure the car would be finished by the end of the day but around 3:00 he called and said everything was done and I could pick it up. The bill was exactly what he said it would be, the car had been cleaned on the inside and the noise is totally gone. Overall it was as good an experience as once can have when needing to get an automobile repaired. I will definitely go back and, when the time comes, I will definitely shop there for a replacement for my Corvette.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service

    My daughter purchased a used car at Faulkner Chevrolet last year. The entire staff was professional, knowledgeable, courteous and respectful with...


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    My daughter purchased a used car at Faulkner Chevrolet last year. The entire staff was professional, knowledgeable, courteous and respectful with her. So, even though the dealership is almost an hour away from me, I decided to add Faulkner to my list for my car needs. Jesse Austin helped with my online questions and set up my test drive. Doug Herr, my salesperson, answered my every question and concern about buying a certified used car-and he survived my test drive with a smile on his face! Doug worked very hard to get the payment level I needed for my budget, and he and the entire finance team stayed two hours after closing to finalize my purchase. I went to Faulkner just to test drive one of many cars I was researching, but because of the level of service I received, I drove home in my new to me 2014 Chevy Cruze that same day. Thanks Faulkner Chevrolet!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome service!

    I took my car to Faulkner for an oil change and routine maintenance. I bought my car in Feb of 2014. My experience with Faulkner has been nothing ...


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    I took my car to Faulkner for an oil change and routine maintenance. I bought my car in Feb of 2014. My experience with Faulkner has been nothing short of wonderful and I very highly recommend them. On a scale from 1 to 10 for service inside and out, I rate them an 11!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Knowledgeable Diesel Mechanic / Excellent Service

    I was using another Chevrolet dealership and had nothing but problems with their repair facility. I was constantly bringing my vehicle to this oth...


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    I was using another Chevrolet dealership and had nothing but problems with their repair facility. I was constantly bringing my vehicle to this other dealership repeatedly for the same issue and it never was completely resolved. I took it to Faulkner's ONCE and THEY RESOLVED THE ISSUE TO MY SATISFACTION. The customer service was top notch and the diesel mechanic that worked on my vehicle knows his stuff. I recommend them highly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great salesperson

    Purchased a 2016 Equinox today and wanted to make a special mention to our salesperson Brent. He was as patient and hardworking as a customer coul...


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    Purchased a 2016 Equinox today and wanted to make a special mention to our salesperson Brent. He was as patient and hardworking as a customer could ask for.He went the extra mile to help us get the best deal and for that we are extremely thankful.We would recommend both he and the Faulkner Chevrolet dealership to anyone.Thanks again Brent.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Superb Service

    Brian has been wonderful; giving advice & expertise every time I needed. I will definitely be back & refer friends and family as well


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    Brian has been wonderful; giving advice & expertise every time I needed. I will definitely be back & refer friends and family as well

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • personal attention personal attention to detail

    PersonAL attention to details and answered all questions to satisfaction. Offered after purchase help with any questions .D


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    PersonAL attention to details and answered all questions to satisfaction. Offered after purchase help with any questions .D

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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