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Fairfield Auto Mall

(1,209 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–6:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–5:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00am
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award

Reviews

(1,209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service and friendly staff.

Great service and friendly staff. They seemed knowledgeable and were polite, professional. They even made sure the waiting room was stocked with drinks and food.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great sales and service department, recommend them to all

Great sales and service department, recommend them to all my family and friends. Chris is great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They have always taken good care of me and my Maverick, I

They have always taken good care of me and my Maverick, I would recommend them in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Chuck was a fantastic salesperson and helped me with any

Chuck was a fantastic salesperson and helped me with any questions and issues that I came across. Tyler made our purchasing experience fast and easy. I highly recommend working with these two and the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Their customer service is incredible and that in my

Their customer service is incredible and that in my opinion is the most important item for me and my business! Thank you Fairfield Ford and all the staff that make the experience so special!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have always experienced a great team at Fairfield Ford,

I have always experienced a great team at Fairfield Ford, Montoursville, to handle my vehicle services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I haven't purchased many vehicles but I recommend

I haven't purchased many vehicles but I recommend Fairfield to anyone looking for a car. They go above and beyond to help you out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I’ve had some bad experiences recently at another local

I’ve had some bad experiences recently at another local dealership, so when my car started giving me issues and I wanted to explore some options for a new or new to me vehicle, I stopped into Fairfield. Chuck Wood greeted us warmly on the lot and asked if we would sit down for a few minutes and talk to him about what we were looking for. Within minutes Chuck showed us 3 options and set us up to test drive them. When we returned with one, the next one was ready and warmed up for us. Chuck was friendly, understanding and very helpful. I know we took up a lot of his time with trying to navigate getting my car in from another shop, but he was nothing but caring and helpful from the time we walked in until we left in our new car. He helped my wife understand all the features and it really helped us pick the car that was right for us. Financing and paperwork was easy, and Chuck quickly restored my faith that there are still some good dealers out there! If you need a car, see Chuck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had vehicle in twice.

Had vehicle in twice. Spent $300.00, and still have the same issue. Other than that, it was great. I’m sure they tried….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

helped pick car in the evening later than some would came

helped pick car in the evening later than some would came out to help easy to talk with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.