BZ Motors Chrysler Dodge Jeep Ram FIAT

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
50 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 9, 2020

    Great sales team that will take the time and educate you on vehicles rather than push a sale. Worked with Bud Falls and Scott Bennett and had a great experience.... Very straight forward and gave me a fair deal right from the start. I highly recommend BZ Motors!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review. Stay safe and thank you for being a customer

  • 5.0 out of 5
    March 6, 2020

    My wife and I traveled 2.5 hours from our home to visit this dealership in the middle of PA. I conducted our initial negotiation by phone and email. ... Scott Bennett (GM) and Don Seebold (salesman) were incredibly responsive by email and phone. We reached a great out the door deal on a used Mazda CX-9 (an SUV this Jeep/Chrysler dealership usually does not sell). On top of that, Scott and Don were very accommodating in allowing a pre-purchase inspection 30 minutes away. Their dealership drove the vehicle down without issue from the nearby Mazda dealer and later picked it up (and the independent check up found no issues with the car). When we got there Saturday, we were treated in a very friendly and open manner. When I identified one last minute roadblock, Scott approached it frankly and was able to resolve it to my satisfaction (including a follow through a few days later). Dan the Finance Manager was also not pushy at all and did not make us sit through an annoying presentation. I have dealt with some awful dealerships in the past. Many try to rip you off and don't keep your word. This is not one of those dealerships. I liked they way they did business and I'm happy to recommend them, especially if you live in Central Pennsylvania.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Felix, thank for taking the time to review us. It was a pleasure to work with you when you arrived at the store from the Philly area.

  • December 30, 2017

    Over the years, my wife and I have purchased three Jeep Grand Cherokees through this dealership. Our latest experience (and second with sales representative... Bud Falls) was excellent in all respects! No pressure and lots of patience with us picky buyers.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much for being a loyal customer to BZ Motors and to Bud Falls. And enjoy your new 2018 Jeep Grand Cherokee.

  • 5.0 out of 5
    February 21, 2020

    Everyone at the dealership was very helpful , Thanks to Dan Demers for coming in on his day off to help with the sale of my new truck.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Bud, thanks for taking the time to write a 5 star review for us.

  • 5.0 out of 5
    February 15, 2020

    BZ Motors is the best dealership I've dealt with in the fifty years I've been buying cars. This is the second Jeep I've bought from them in the last two... years. There never is any pressure put on you by their knowledgeable sales staff and the service department and body shop are great.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for your review and your business over the years. I will make sure Tito and Dan see this.

  • 5.0 out of 5
    December 7, 2019

    Not a fan of buying a car but Elaine, was great!! She treated us amazing and was not pushy at all! She answered our questions and work for us to get in... payment we wanted. Highly recommend dealing with Elaine!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to review us. We realize in today's world, a consumer is flooded with request. And you know Elaine will be here to help ...you and your friends or family with any questions also. Thank you again for the great review.

  • 5.0 out of 5
    October 2, 2019

    This was the best deal we could find on the internet and the salesman made it a no brainer, he got us in the payment range we were looking for and the... rest is history. Thank you Don and BZ Motors

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write several reviews for us.

  • 1.0 out of 5
    September 12, 2019

    I purchased a new vehicle from Bud and Scott from BZ Motors and the vehicle is an absolute LEMON. Only 8 days old the car nearly killed my family on a... four way highway in NJ during rush hour, completely shutting off, losing power. Chrysler took it in to “fix” the problem and said they could not “find” anything. We will never drive the unsafe vehicle again, it will sit in my driveway until it rusts into the pile of garbage it is. Neither BUD or Scott did anything to make this right and expect my family to be CRASH TEST DUMMIES for Chrysler. No thanks! Never work with BZ Motors and never buy a Hybrid Pacifica.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It was discouraging to hear about you, and your family's experience with your recently purchased 2019 Chrysler Pacifica Hybrid. We take customer satis...faction and safety seriously. We had helped escalate this with Chrysler when learning of your incident. Since you were not satisfied with the answer from your local dealership regarding this issue, we have made the promised contact and were told that someone from Fiat Chrysler Automobiles would be reaching out to you.

  • 5.0 out of 5
    August 24, 2019

    I bought A jeep Wrangler Unlimited yesterday from BZ Motors. I went there because my family has been buying from them for years and has always been happy.... I will tell you I did shop around at other dealerships so, my choice to buy from BZ was not just out of loyalty. It was the people, I wouldn't even call them "the staff". You never felt like they where staff, You kind of felt like they where people that lived in your neighborhood. In the end I got a great deal on a great Jeep....... So I guess I keep the family tradition alive and bought from BZ Motors.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Stephanie, what a great story. Thanks for taking the time to write a review for us. And thanks for being a customer.

  • 5.0 out of 5
    August 23, 2019

    Everyone at BZ Motors from our salesman,Bud, to the receptionist and everyone in between, were very helpful, informative and courteous. This made my shopping... experience one of the best I've had in a long time.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for your comments and we are happy that Bud made your experience the best you've had.

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