Freedom Hamburg

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 7:00 AM - 4:00 PM

Freedom Hamburg Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 5:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2018

Most car buyers don't get "Freedom" at most dealerships. So you'll find plenty of "Freedom" at our dealership. Freedom from traditional sales tactics. Freedom from average service. And freedom from worry when it comes to buying or servicing your car.

...



All of us here know that you can buy your next vehicle just about anywhere, but at Freedom Toyota, we know that most important part of owning a vehicle is just that - owning it, not just buying it. It's the service after the sale that counts the most, and that's where we are a cut above the rest.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
63 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    February 23, 2019

    I searched this dealership for the car of my dreams. I did not go to the dealership since they did not have the color car I wanted. They were very pleasant... and helpful through emails.

    4.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review about your interaction with our team at Freedom Hyundai. We are sorry we didn't have the color you were looking for, bu...t are happy to hear that we provided you with an excellent experience.

  • 1.0 out of 5
    February 19, 2019

    I would prefer to do business with my local dealer. Unfortunately, when I showed the salesperson at Freedom Group the same car he had for $19K listed... on the internet by another dealer for $17.5K, I got a song and dance about the company's "fixed, no haggle' policy. I told the salesperson I'd rather buy local, but if travelling 50 miles meant saving $1500 it was definitely worth my time to do that. He basically dismissed me, even refused to let me test drive the car I was interested in. Needless to say, i drove the 50 miles, saved the $1500 and Freedom lost a customer for life. I take it this dealer is uninterested in pleasing customers who are price sensitive. That's fine. There are plenty of dealers out there who know how to manage inventory efficiently, and they take advantage of the digital marketing revolution rather than fighting it. If, like me, you are a buyer looking to get the biggest bang for your buck, avoiding this place would be a smart move.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    17 people out of 18 found this review helpful. Did you?
    Dealer Response

    Our customers are our top priority, and it is concerning to read that we didn't meet your needs during your most recent visit. We continue to improve ...our services every day, and hope we will have the opportunity to serve you with complete satisfaction the next time you shop for a vehicle.

  • February 23, 2013

    I came from out of town and I couldnt find my title for my tradat first I called to let them know I was running a Lil late and they totally understood... and told Me to drive safe I came in was greeted with a smile and hello from every1 that walked pass I had my girlfriend with Me and she was treated with as much respect as if she was buying a vehicle which was really cool. my salesman was Max he was patient and very personable I never felt rushed it was very relaxing and it made the buying process very easy. It was deff worth coming all that way the prices were great. The sales manager came over to congratulate Me after I signed all the paper work overall they make you feel like family and for Me that makes aawsome buying experance will be sure to tell every1 to go see max and the rest of his coworkers thanks again guys

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to review our dealership. It is great to here that Max (one of our new hires) is doing a great job. Thank you for your ...purchase and we look forward to continue earning your business in the future!

  • 5.0 out of 5
    January 3, 2019

    I recently got a car from Freedom. They really try and help you get financing. According to Trans union I didn't have a credit score even though I paid... off two cars a few years ago. I had gotten them at a "buy here pay here" place. I got financing for a 2011 Camry. The interest rate is high but that's to be expected. I love it!! It's so smooth and quiet and really takes the hills nicely even though it's a 4 cylinder. They are really personable there. They even brought me coffee from Starbucks.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the amazing review of Freedom Toyota in Hamburg, PA! We wish you many happy miles in your Toyota Camry.

  • 1.0 out of 5
    May 31, 2018

    Price was listed online, called salesperson Melissa to confirm ALL info on listing, which she did and magically that priced changed when I called back... due to an error.$8000 more!

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    12 people out of 12 found this review helpful. Did you?
    Dealer Response

    It is concerning to read that we didn't meet your expectations during your most recent visit to our dealership. We strive to provide an excellent expe...rience to every customer we assist. We continue to improve our services every day, and hope we will have the opportunity to serve you with complete satisfaction the next time you shop for a vehicle.

  • 5.0 out of 5
    April 3, 2018

    My Frist Toyota! Stopped in out of a whim after shopping Cabela's on the other side of RT. 61, after dealing with a salesman who was out for a walk around... the build during his break I ended up with a good deal almost $2000 less than any of the dealers in the Lehigh Valley with NO PRESSURE to buy right then and there. I Left and tried to bet the deal and after 3 weeks I went back and bought the 4Runner. Their service department has treated my wife and I great every time we've taken the 4Runner in for regular service. Only Problem I've had was a damaged center cap on a wheel which they replaced with no question. MINOR, Compared to some of the problems I had at other dealerships I've dealt with in my 40 + years of driving and I've dealt with all the major brand names, non-brand name, large and small sized dealers. I Would recommend Freedom Toyota in Hamburg to my family and friends!

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the awesome recommendation for Freedom Toyota in Hamburg, PA! We are happy to hear that both our Sales and Service Departments continue ...to provide you with excellent customer service.

  • 1.0 out of 5
    March 28, 2018

    Out of the 5 salespeople in the showroom, not one of them asked me if they can help. They were too busy texting. I live 10 minutes from this dealership... and would love to keep my business local. I guess I will drive at least an hour in any direction to give another dealership my business. Disheartening.

    1.0 out of 5
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    4.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    8 people out of 8 found this review helpful. Did you?
    Dealer Response

    It is concerning to read that we didn't meet your expectations during your visit to our showroom. We strive to provide an excellent experience to ever...y customer that visits with us. We hope we will have the opportunity to serve you with complete satisfaction the next time you shop for a vehicle.

  • 1.0 out of 5
    October 27, 2017

    This place was the worst car buying experience my husband and I ever experienced . We first could not make a deal for a whole week. After finally coming... up with a decent price I agreed to go pick up my used Jeep Grand Cherokee. I test drove this vehicle a week per everything was fine. I went to what i thought would be to pick up my new Jeep,however I noticed there was paint marks all over the plastic trim which the sales man said they could take care of it. Then I noticed a cluster of chips in the paint. All of this was not there when I test drove this vehicle. The manager was terrible and offered to "fix" it . However not the right way I then sat and waited to see if they could fix the paint marks . I get called into the body shop to show me that they fixed the scratches . It looked they they spray painted the scratches and were spraying wax over it ! This was the worst car buying experence I ever had! Per to this I have bought from other dealerships and never had any problems. I would never recommend this place to anyone looking for a decent vehicle.

    2.0 out of 5
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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Customer satisfaction is our top priority, and it is concerning to read that we didn't meet your expectations. We continue to evolve and make improvem...ents to better serve our customers every day. We hope we will have the opportunity to serve you with complete satisfaction the next time you shop for a vehicle.

  • 5.0 out of 5
    March 3, 2017

    I've had experience with most of the car dealerships in my area. I have to say that Freedom Toyota in Hamburg, PA, is a "different kind of dealership"... compared to what I've experienced in the past. Both the sales and service personnel at Freedom Toyota are extremely helpful and patient when it comes to purchases, routine service, and diagnosing problems. They are definitely customer oriented rather than just trying to sell you services and products you don't need to make more money. I even brought my other Toyota vehicle purchased at another Toyota dealership to Freedom Toyota when I was having problems. They quickly diagnosed the problems and made only the necessary repairs. I have been driving Toyotas since 1988 and look forward to my next vehicle purchase at Freedom Toyota when the time comes. To me, it's worth driving the extra distance to Hamburg for a better sales and service experience.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so very much for the amazing review of Freedom Toyota in Hamburg, PA! We appreciate your continued business.

  • 5.0 out of 5
    December 7, 2016

    I've been coming here for several years because the service is fantastic, quick. I bought two new Camrys here and am very happy, everyone is VERY nice,... if they're having a bad day you wouldn't know it! I plan to be a lifetime customer if they keep doing what they're doing. I am amazed at how quickly my car is serviced and how they go out of their way to make me happy.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We appreciate the fantastic review of Freedom Toyota in Hamburg, PA! Thank you!

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