Reviews

3.0 out of 5 3.0
60 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 31, 2018

    Price was listed online, called salesperson Melissa to confirm ALL info on listing, which she did and magically that priced changed when I called back... due to an error.$8000 more!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    April 3, 2018

    My Frist Toyota! Stopped in out of a whim after shopping Cabela's on the other side of RT. 61, after dealing with a salesman who was out for a walk around... the build during his break I ended up with a good deal almost $2000 less than any of the dealers in the Lehigh Valley with NO PRESSURE to buy right then and there. I Left and tried to bet the deal and after 3 weeks I went back and bought the 4Runner. Their service department has treated my wife and I great every time we've taken the 4Runner in for regular service. Only Problem I've had was a damaged center cap on a wheel which they replaced with no question. MINOR, Compared to some of the problems I had at other dealerships I've dealt with in my 40 + years of driving and I've dealt with all the major brand names, non-brand name, large and small sized dealers. I Would recommend Freedom Toyota in Hamburg to my family and friends!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • February 23, 2013

    I came from out of town and I couldnt find my title for my tradat first I called to let them know I was running a Lil late and they totally understood... and told Me to drive safe I came in was greeted with a smile and hello from every1 that walked pass I had my girlfriend with Me and she was treated with as much respect as if she was buying a vehicle which was really cool. my salesman was Max he was patient and very personable I never felt rushed it was very relaxing and it made the buying process very easy. It was deff worth coming all that way the prices were great. The sales manager came over to congratulate Me after I signed all the paper work overall they make you feel like family and for Me that makes aawsome buying experance will be sure to tell every1 to go see max and the rest of his coworkers thanks again guys

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to review our dealership. It is great to here that Max (one of our new hires) is doing a great job. Thank you for your ...purchase and we look forward to continue earning your business in the future!

  • 1.0 out of 5
    March 28, 2018

    Out of the 5 salespeople in the showroom, not one of them asked me if they can help. They were too busy texting. I live 10 minutes from this dealership... and would love to keep my business local. I guess I will drive at least an hour in any direction to give another dealership my business. Disheartening.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    October 27, 2017

    This place was the worst car buying experience my husband and I ever experienced . We first could not make a deal for a whole week. After finally coming... up with a decent price I agreed to go pick up my used Jeep Grand Cherokee. I test drove this vehicle a week per everything was fine. I went to what i thought would be to pick up my new Jeep,however I noticed there was paint marks all over the plastic trim which the sales man said they could take care of it. Then I noticed a cluster of chips in the paint. All of this was not there when I test drove this vehicle. The manager was terrible and offered to "fix" it . However not the right way I then sat and waited to see if they could fix the paint marks . I get called into the body shop to show me that they fixed the scratches . It looked they they spray painted the scratches and were spraying wax over it ! This was the worst car buying experence I ever had! Per to this I have bought from other dealerships and never had any problems. I would never recommend this place to anyone looking for a decent vehicle.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    March 3, 2017

    I've had experience with most of the car dealerships in my area. I have to say that Freedom Toyota in Hamburg, PA, is a "different kind of dealership"... compared to what I've experienced in the past. Both the sales and service personnel at Freedom Toyota are extremely helpful and patient when it comes to purchases, routine service, and diagnosing problems. They are definitely customer oriented rather than just trying to sell you services and products you don't need to make more money. I even brought my other Toyota vehicle purchased at another Toyota dealership to Freedom Toyota when I was having problems. They quickly diagnosed the problems and made only the necessary repairs. I have been driving Toyotas since 1988 and look forward to my next vehicle purchase at Freedom Toyota when the time comes. To me, it's worth driving the extra distance to Hamburg for a better sales and service experience.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 7, 2016

    I've been coming here for several years because the service is fantastic, quick. I bought two new Camrys here and am very happy, everyone is VERY nice,... if they're having a bad day you wouldn't know it! I plan to be a lifetime customer if they keep doing what they're doing. I am amazed at how quickly my car is serviced and how they go out of their way to make me happy.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 2, 2015

    My husband went just to look at some of the used Rava4. He ended up getting a brand new one through Doug Murphy. He was a great help researching all... the inventory and getting us the payments we needed for our budget. Thanks

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    October 19, 2015

    I needed a new inspection sticker for my windshield as I had to replace the windshield due to a large crack. I did not have an appointment however, Nicky... was able to reinspect the vehicle and issue the new sticker, all in about 1/2 hour.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    October 19, 2015

    everything excellent except for the car wash erin was exceptional the wash needed something to be desired

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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