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Reviews

Average Ratings

4.3
461 lifetime reviews. Includes reviews of Koch 33 Ford from DealerRater.com
  • Great Experience! Great Dealership Happy Car buyer

    I would like to start by saying how well I was treated as soon as I walked in their front door. Buying a car there was a real pleasure. Everyone t...

    Dealer Response

    Hello Shirley M., Thank you so much for your kind review, and congratulations on your new car! It's so wonderful to hear that you enjoyed your car...


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    I would like to start by saying how well I was treated as soon as I walked in their front door. Buying a car there was a real pleasure. Everyone there is so knowledgeable especially my sales person Jake Ferris. I would highly recommend you make an appointment with him if you are looking for a car. Jakes follow up and always checking to see if I need help or any questions about my new car is way beyond my expectations. So far I am 100% pleased. Shirley M.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Shirley M., Thank you so much for your kind review, and congratulations on your new car! It's so wonderful to hear that you enjoyed your car shopping experience with Jake. You described Jake to a T. He really loves to see his customers find the perfect cars that fit all of their needs. Jake will do whatever it takes to ensure that his customers leave, and stay, 100% satisfied with their car purchases. He does an excellent job representing the Milham brand, and I know that he will be so happy to read your review. If you happen to have any questions in the future, please feel free to call us; we are always happy to help. Thank you again for choosing Milham and I hope you have a blast in your new car! Best, Tom Koch, GM


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  • Robert Barrow

    Very happy we went there. My son drove away in a used truck that he loves


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    Very happy we went there. My son drove away in a used truck that he loves

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BRAKE INSPECTION AND DETAIL.

    I PUT A REVIEW ON HERE LATE LAST WEEK. I WAS VERY DISSATISFIED WITH THE WAY I WAS TREATED BY DAN THE SERVICE ADVISOR. ALL I CAN SAY AT THIS POINT....


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    I PUT A REVIEW ON HERE LATE LAST WEEK. I WAS VERY DISSATISFIED WITH THE WAY I WAS TREATED BY DAN THE SERVICE ADVISOR. ALL I CAN SAY AT THIS POINT. I CAN. NOT VERY HAPPIER WITH THE JOB THAT JEREMY MILLER AND HIS TEAM PERFORMED ON MY 2007 TOYOTA TUNDRA. JEREMY WAS MORE THAN RESPECTFUL AND I FELT WAS VERY GENUINE IN LISTENING TO ME. I FELT UNDERSTOOD. THIS IS MY 4TH PURCHASE OF A TOYOTA TRUCK IN 25 YEARS AND I HAVE TO SAY IF I NEED ANOTHER VEHICLE AGAIN IT WILL BE ANOTHER TOYOTA. JEREMY INSTALLED MY CONFIDENCE BACK IN THE TOYOTA PROMISE. THANK YOU JEREMY YOU HAVE GONE ABOVE AND BEYOND MY EXPECTATIONS OF WHAT A TRUE CUSTOMER SERVICE MEANS. I WISH YOU AND YOUR TEAM ALL THE BEST IN YOUR FUTURE ENDEAVORS. THANK YOU AGAIN.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Satisfied so far
    April 4, 2017

    I went looking for a used low mileage pickup truck. I found one, I asked to take it home for the night so I can get a feel for the truck and also ...


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    I went looking for a used low mileage pickup truck. I found one, I asked to take it home for the night so I can get a feel for the truck and also see is the wife likes it. Well it turned out, the wife did not like it so I returned it. I asked to see another (this time the wife came with) and they lined me up with a F150 went for a nice test drive and I asked to see the underside up on the lift, and without hesitation, they said absolutely. We spent a good 20 minutes under it and was satisfied with what I saw. Everything electrical function/option worked as it should. My only wish would be that they would have supplied floor mats/liner for it. I did see some boxes of Weathertechs in the showroom and should have at least tried to negotiate them with the truck.

    Does recommend this dealer

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  • The only place to purchase a ford
    April 1, 2017

    The folks at melham. Ford are the best !!! We have been cars and trucks for over 15 years at this dealership... Never disappointed. We travel fro...


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    The folks at melham. Ford are the best !!! We have been cars and trucks for over 15 years at this dealership... Never disappointed. We travel from the Scranton area to visit the the folks at milham I mean knock 33 ( it's new name ) The deals are good , the service is great , but it's the great people that's make it fun. Bil k Cory w Justin s You folks are th best at what you all do.... Kudos to all of the folks at Koch 33. Or as I still call them dick milham ford....

    Does recommend this dealer

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  • Koch provided me with an awesome ride
    February 21, 2017

    Wonderful experience at Koch especially with not only a great understanding, not too pushy of a salesman but a nice genuine guy in Oscar Alacon. O...


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    Wonderful experience at Koch especially with not only a great understanding, not too pushy of a salesman but a nice genuine guy in Oscar Alacon. Oscar understood what I was looking for and when I was being difficult he never lost his patience and became that "pushy" salesman that no one likes. Not only would I recommend Koch 33 but I'd also recommend Oscar Alacon. Not only did I leave with a sweet ride but I left feeling like I wasn't just a customer but I had made a friend. Thanks Kevin Mcnally 2014 Ford F-150

    Does recommend this dealer

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  • Jake Ferris was great to work with!
    February 1, 2017

    My husband and I spent a lot of time checking out other dealerships and Jake was by far the most responsive. He was easy to work with and not push...


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    My husband and I spent a lot of time checking out other dealerships and Jake was by far the most responsive. He was easy to work with and not pushy at all. At the end of the day we feel we got a great price for the vehicle and fair amount for our trade in. Thanks Jake and Nic it was a pleasure working with you both. We will highly recommend you and look forward to working with you in the future! --James & Brittanie

    Does recommend this dealer

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  • Thanks Koch for an awesome ride and experience
    February 1, 2017

    Koch was great! Especially Dave Walker. Helped me out big time and was not pushy at all. Thankful to have worked with Dave. All around great staff!


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    Koch was great! Especially Dave Walker. Helped me out big time and was not pushy at all. Thankful to have worked with Dave. All around great staff!

    Does recommend this dealer

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  • Purchased a used car
    January 7, 2017

    Our sales man was nice, up front and made sure we got everything we asked for, for the payment we told him! I would recommend the deal ship and my...


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    Our sales man was nice, up front and made sure we got everything we asked for, for the payment we told him! I would recommend the deal ship and my sales man.

    Does recommend this dealer

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  • Sales manager Bill Kammetler
    December 3, 2016

    Went in to buy a new truck while test driving they took my truck to look at for trade in as normal and they present me their "DEAL" $800. Now I di...


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    Went in to buy a new truck while test driving they took my truck to look at for trade in as normal and they present me their "DEAL" $800. Now I did my homework KBB came in at over $4300, Edmunds came in at $4280 I rated my truck in the lowest category in both systems. Bill tells me that's what he wants he wants to be at with my truck as I'm leaving it magically comes up to $4000. Talk about trying to rip off the customer just wonder where else they were trying to rip me off at? Bill exempified the old opinion of a sleazy used car salesman.

    Does not recommend this dealer

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