Ciocca Subaru Hours
If you're in the market for a Subaru, you need to come into Ciocca Subaru in Allentown today. We stock a large selection
of new Subaru cars like the Impreza, Forester, Legacy, Outback and Tribeca as well as a large selection of used cars at great prices. If you need assistance with choosing a new Subaru car, obtaining financing, or simply have service and repair questions, our friendly and knowledgeable staff will get your questions answered. Our dealership is located in Allentown,but we proudly serve Bethlehem,Easton, Reading,Sellersville and the Pocono Region. Check out www.cioccasubaru.com /contact dealer for "$25 REWARD" gift card.
"Ciocca Subaru - EXPERIENCE THE DIFFERENCE!"
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My experience because of Jakob was wonderful. Who likes buying a car but Jakob made the whole thing so much easier. Listened to me and was never pushy... or rushed. If you're headed to Ciocca to buy a car be sure and ask for Jakob. Truly an asset to Ciocca and the Subaru brand .
My purchase was by no means easy as it took several months across several sales representatives due to COVID-19. Mark Perkins, my main sales representative... did a great job and I commend his efforts to get me the car I wanted at an affordable price. Unfortunately, because this was across several people and throughout several months the accessories I wanted added to the vehicle were somehow never communicated to Mark (when they were put on they were missing bolts). Later I purchased extra insurances which added some protective layers to the vehicle. The finance department which sold me the service did not communicate this to Mark so he could get it put on prior to my arrival which resulted in me having to drive an additional 100 miles to come back and get it put on as I trusted all services to the vehicle were completed. Additionally, Gigi did a fantastic job at ensuring I knew absolutely everything there was to know about this vehicle as it is a touring and has so many feature, thanks Gigi! To summarize I am infatuated with the car and the price for which I got it along with Mark's efforts to ensure I got everything I wanted, however I am disappointed in the lack of communication between representatives to assist in the success of their peers/subordinates.
Vasiliy, thanks for your great review, and for giving our dealership such a high star rating! We apologize for the miscommunication between our depart...ments, but happy Mark was able to get you in a vehicle you love for a great price! We hope to be of service to you again! Take care!
Sebastian was very patient. He listened. For a young man he managed to be light hearted and quite professional. He managed the COVID-19 guidelines really... well and supported our concerns.
Got2drive, we strive for a high level of customer satisfaction in all aspects of our dealership. We'll pass on your positive review to Sebastean! If y...ou have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Subaru Sales Manager
Subaru Brand Specialist
Used Car Manager
My sales rep was Fernando Santiago. He was fantastic. Answered all questions, very helpful, put me instantly at ease. He'd helped my son & daughter-in-law... and I felt very comfortable. The only down side was the finance person, Mohammad spoke way to fast and I had a rough time grasping the info. It was like one long sentence and I had no time to even think of questions. All in all, though it was the best most carefree car sale I've ever experienced.
Thank you! We take our reviews seriously and are delighted to hear about your visit. Our Ciocca Subaru team always aims to make car buying a comfortab...le and simple for you! We appreciate your feedback! If you have any further questions, please don't hesitate to reach out! Safe travels!
Great experience and friendly service. I didn't feel pressured to buy. Very accommodating and tolerated my young kids who were with me. I fee very confident... about my purchase that I even brought my mother in law the next day to purchase a vehicle as well! Thanks for your awesome customer service. Highly recommended
D.amato994, thank you for your kind words and this wonderful review! We always strive for 100% satisfaction and we hope you and your mother in law ar...e enjoying your vehicles! Until the next time we meet, take care!
Our sales rep Jacob really made the difference taking even his personnel time to make sure we were taken care of. He was always making sure that we were... getting what we were looking for in a new car. He followed up quickly and made the process very smooth, but yet not pressured.
Rochjets, thank you so much for your feedback! Jake will be very happy to hear about your kind words and high star rating! We're always looking out to... find the best fit for you! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Have a great day!
Bob was great ........ new 2020,,,,,legacy .......got my car super fast ...... the show room was closed ..... so we had to go outside ...... still... a good experience ......finished up in the waiting room .....lots of paper work .....but ......got thru in about 2 hrs ..... drove home to the Pocono's early afternoon ..... Thanks again Bob Ed Murphy
Ed Murphy, your wonderful feedback and rating mean a lot to us. Even with our showrooms being temporarily closed, we're glad Bob was able to find you... the perfect vehicle for you in a quick and efficient manner! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Got what we were looking for and fast at our price. Sales person GERRY DIAZ was great. love the car.This is our first subaru but not the last.
Jay, thank you for your kind words! We're happy Gerry was able to help. Congratulations on joining the Subaru family! If you have any further questio...ns, please give us a call. We're always happy to help!
I purchased a Certified Pre-owned Subaru Impreza for my daughter from Ciocca Subaru in May amid the Covid-19 pandemic. Jakob and the other staff members... at Ciocca Subaru made the process easy considering the social distancing guidelines put out by the state and CDC. Test driving and delivery of the Impreza were relatively easy and Jakob helped move the process along smoothly. Thank you Ciocca Subaru!
Vicki715, thanks for your great review, and for giving our dealership such a high star rating! We're so glad that amid the pandemic, we were able to ...find you and your daughter a great, reliable Subaru! We'll pass on your kind words to Jakob! If you have any further questions, please don't hesitate to reach out! Have an amazing day!
I purchased a 2020 Subaru Ascent, with Ciocca and Greg helping along the way. We reviewed multiple different VINs in both new and CPO. Greg patiently went... through models and what they offered, along with always changing availability in a popular car without a great deal of inventory after the Indiana plant shutdown in March and April 2020. Ciocca and Greg gave a great experience along the way, and did a great job explaining more than just the vehicle price but other areas of consideration such as features, benefits, warranty, financing incentives, and limited time special offers as a result of the pandemic. It was another extremely pleasant buying experience with Ciocca and Greg!
Hi Bdonbar, thank you for taking the time to leave a review for us at Ciocca Subaru. We're happy we could meet your expectations! While the pandemic c...hanged our car buying process temporarily, we're so glad Greg was able to find you the perfect Ascent for you! We sincerely thank you for the positive review, and look forward to seeing you again soon!