Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
1013 lifetime reviews. Includes reviews of Ciocca Subaru from DealerRater.com
  • Awesome
    May 22, 2017

    This place Is huge! If you're looking for a Subaru and you don't walk out with one from here you've got to be extremely picky! They had a lot of p...

    Ciocca Subaru

    Jtstoner1994, Thanks for the review and allowing is to earn your business.


    Show Full Review

    This place Is huge! If you're looking for a Subaru and you don't walk out with one from here you've got to be extremely picky! They had a lot of people working quickly and efficiently helping everyone as they came in. I got this guy Donnie Dishman. He was super friendly, helpful and informative. He kept making sure I was good. I.e. Offering me beverages and food/making sure I know I was being taken care of. The car I went there for was still there, but I got there at the right time! Multiple other people had shown up after I had gotten there for the same car I was in the process of getting. I was stuggling getting a loan to get the car, but they took their time with me gave me the time to gather what I needed via internet and phone calls and work really hard to make sure I got the car I wanted. Not once did it seem due to me not having a certain thing that they were going to go sell it to someone else. In also saying that never did they make me feel pressured to buy the car either. Kyle Booser was the guy behind the scenes. I appreciate all his hard work in helping me get approved and helping me leave with the car. He did try to sell me on some extra stuff that wasn't necessary, but I feel like that's his job so no fault to him on that end. Overall great place to get a Subaru if you're looking for one! 10/10 would shop again (but not for a little while because ya know just got the new car and all lolz)

    Does recommend this dealer
    Ciocca Subaru

    Jtstoner1994, Thanks for the review and allowing is to earn your business.


    Hide Full Review
  • Patient, professional, and personal service
    May 20, 2017

    We were not sure what we wanted to purchase. They gave us every option and plenty of information about each. There was no rush to our looking, que...

    Ciocca Subaru

    Thank you for allowing us to earn your business.


    Show Full Review

    We were not sure what we wanted to purchase. They gave us every option and plenty of information about each. There was no rush to our looking, questioning and test driving. Also, they tried to assist but did not pressure us for a decision.

    Does recommend this dealer
    Ciocca Subaru

    Thank you for allowing us to earn your business.


    Hide Full Review
  • Exceptional Service!
    May 19, 2017

    We brought in our 2016 Legacy for inspection and oil change. From the time we came into the Service Desk area until we left, everyone was excepti...

    Ciocca Subaru

    Vicki & Ken, Thanks for your kind review.


    Show Full Review

    We brought in our 2016 Legacy for inspection and oil change. From the time we came into the Service Desk area until we left, everyone was exceptionally courteous, helpful and considerate. We were provided with a loaner which gave us time to do some errands and when we returned to pick up our car we were offered nice cold bottles of water. The car was given the free birthday detail and it looked great! We have bought and leased many new cars over the past 47 years (about every 3-5 years) and have never experienced this with any other dealership. We tell our friends and family the sales and service that have been provided and they are amazed. Keep up the good work!!

    Does recommend this dealer
    Came in for service or repair
    Ciocca Subaru

    Vicki & Ken, Thanks for your kind review.


    Hide Full Review
  • Great Experience!!!

    I was very pleased with my experience purchasing my first car at Ciocca Subaru! I was put in a tight spot after realizing my old Ford would not pa...


    Show Full Review

    I was very pleased with my experience purchasing my first car at Ciocca Subaru! I was put in a tight spot after realizing my old Ford would not pass inspection and I needed a new car before the month was up. My mechanic recommended Ciocca Subaru and I completely understand why! The best part of my experience was my salesman, Milton. Despite it being his first week on the job, Milton walked me through all of my options like a pro and made me feel at ease despite my sticky situation. And instead of taking advantage of the fact that I am 24 and know nothing about cars, he encouraged my father to come in with me so that he could talk with him about all the details I was unsure about to make sure all of my wants and needs were met. THAT meant a lot, especially since I have had mechanics overcharge me in the past simply because they knew I didn't know any better about my car and what certain services were worth. When it was all said and done, I got a really great price for a phenomenal car. Thank you SO much Milton and Ciocca Subaru!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent experience.
    May 13, 2017

    Bought a 2017 Legacy and could not be happier. Ben Walsh, our salesman, was extremely knowledgeable and helpful through our whole buying experienc...

    Ciocca Subaru

    Geno7, Thank you for your kind review and for allowing us to earn your business!


    Show Full Review

    Bought a 2017 Legacy and could not be happier. Ben Walsh, our salesman, was extremely knowledgeable and helpful through our whole buying experience. He was definitely the deciding factor in our purchase and we highly recommend Ben and Ciocca for anyone interested in a Subaru.

    Does recommend this dealer
    Ciocca Subaru

    Geno7, Thank you for your kind review and for allowing us to earn your business!


    Hide Full Review
  • Fantastic Experience!
    May 13, 2017

    Othesales rep Donnie was such a pleasure to work with from the moment we met him until we kept him an hour and a half after closing. He understood...

    Ciocca Subaru

    Thank you for your business and the very kind words about your experience and Donnie. We appreciate it!


    Show Full Review

    Othesales rep Donnie was such a pleasure to work with from the moment we met him until we kept him an hour and a half after closing. He understood our wants and needs and was not pushy. He helped ease the anxiety while I awaited the credit process lol. Speaking of the credit team, they went to bat for me and got me an amazing deal that was way better than another dealer had proposed for the same exact vehicle (bank and all!). Everyone came through on their word, we love our new car, and I will definitely be back for another Subaru in the future. I highly recommend them and I would ask for Donnie if you want a great experience! He is pretty awesome!

    Does recommend this dealer
    Ciocca Subaru

    Thank you for your business and the very kind words about your experience and Donnie. We appreciate it!


    Hide Full Review
  • Good Service and Good Price
    May 12, 2017

    We recently purchased an Outback from this dealership through Dennis Strunk. Dennis is a down-to-earth guy who was a pleasure to work with. The ca...

    Ciocca Subaru

    Matt, we not only appreciate the kind words, but also appreciate your business. Thanks for both.


    Show Full Review

    We recently purchased an Outback from this dealership through Dennis Strunk. Dennis is a down-to-earth guy who was a pleasure to work with. The car we were interested in had some cosmetic issues that Dennis and Jeff worked together to get corrected for us before buying the car. The price was very reasonable, and Dennis was not pushy at all.

    Does recommend this dealer
    Ciocca Subaru

    Matt, we not only appreciate the kind words, but also appreciate your business. Thanks for both.


    Hide Full Review
  • Glad I chose Ciocca. I am a happy new Subaru owner!
    May 10, 2017

    I belong to Costco, and they have this Auto Buying Program. So I selected the car I was looking for and not long after I received an email from th...

    Ciocca Subaru

    Cindylou5617, Thank you for your business and very kind words.


    Show Full Review

    I belong to Costco, and they have this Auto Buying Program. So I selected the car I was looking for and not long after I received an email from the staff from Ciocca Subaru. Nicole reached out to me as well and she was very pleasant. I told her that I would like to work with Greg Fichter, based on what I read. We planned on meeting the following weekend and unfortunately something came up that I had to postpone it. Then Nicole reached out to me again and the timing couldn't have been better. From the first time we spoke I was in an auto accident and my car was totaled. So we scheduled an appointment to meet with Greg Fichter. We went to the Allentown location to meet and test drive the Impreza I was inquiring about this past Saturday, 5/6/17. I was also interested in a lease so Greg along with the finance manger Kyle went over all the terms of the lease and they were also flexible with the miles I wanted up front. I had in my mind the color I wanted and they had it which made me happy. I drove it and it handles really well. Having a AWD will be great in the bad weather too. Then along with the Ciocca promise they also offered a Lease Protection Plan, for a few more dollars added onto the lease payment allows me oil changes, which over the course of the lease it's a savings of $360. among other services offered that we decided that it would be beneficial. It's basically a Gas and Go program. I was given the tour of the facility. My experience of this most recent car (lease) purchase was better than what I had anticipated. They seem to really have high standards and make sure everyone is happy before they walk out that door. I will recommend them after my experience getting my new 2017 Subaru Impreza.

    Does recommend this dealer
    Ciocca Subaru

    Cindylou5617, Thank you for your business and very kind words.


    Hide Full Review
  • Customer Services
    May 10, 2017

    Always received a great service and treatment from the staff. My service advisor Harley has a great and positive attitude The staff display a posi...

    Ciocca Subaru

    maube70, at Ciocca Subaru, we appreciate your business and kind words. We look forward to helping you keep your vehicle safe and well maintained.


    Show Full Review

    Always received a great service and treatment from the staff. My service advisor Harley has a great and positive attitude The staff display a positive attitude. Very professional and respectful

    Does recommend this dealer
    Came in for service or repair
    Ciocca Subaru

    maube70, at Ciocca Subaru, we appreciate your business and kind words. We look forward to helping you keep your vehicle safe and well maintained.


    Hide Full Review
  • Run as fast as you can away from Ciocca Subaru

    Horrible experience!! Two appointments and the problem is still not fixed. I made an appointment for the first visit. Waited 1-1/2 hours for 15 mi...


    Show Full Review

    Horrible experience!! Two appointments and the problem is still not fixed. I made an appointment for the first visit. Waited 1-1/2 hours for 15 minutes of work. Parts were ordered and I was instructed to make a second appointment. I was informed that the parts were not delivered when picking up the car from the second appointment. Run as fast as you can away from this dealer!!!!!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review