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Reviews

Average Ratings

4.4
11 lifetime reviews.
  • Used Mercedes

    Found a vehicle on line and since this dealership was over an hour away I first called and inquired about the car before going to the dealership. ...


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    Found a vehicle on line and since this dealership was over an hour away I first called and inquired about the car before going to the dealership. The salesmen Lee and Chris were so nice and helpful. Settled on a price and left with the car a few hours later. Would recommend this car dealership if your in the market for a new or used car, worth the distance. 10 Stars!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Service

    Ordered a part for the car. Scheduled an appointment to go in and they tell me that the part has to be painted to match our car's color and I have...


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    Ordered a part for the car. Scheduled an appointment to go in and they tell me that the part has to be painted to match our car's color and I have to come go back again to pick it up. Waste of my time. They should have known this beforehand and had it painted and ready for delivery at my scheduled appointment. Disappointed at the service. Also, they are not the most friendliest group around that I have seen.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome staff and facility

    The employees have integrity and the facility is impeccable!


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    The employees have integrity and the facility is impeccable!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Didn't buy but got good service!

    Called dealership to inquire about a car. The customer service representative was courteous and helpful. She advised the vehicle was available. I ...


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    Called dealership to inquire about a car. The customer service representative was courteous and helpful. She advised the vehicle was available. I called the next day to confirm vehicle was still available because the dealership was a two-hour drive away. The same customer service rep took extra efforts to insure the vehicle was in stock in consideration of my long drive. As it turned out, the vehicle had been sold. However, I really appreciated the straightforward, honest way I was treated, unlike other dealers who will tell you anything to get you into their dealership. I was treated considerately and that meant a lot. This is a professional business !

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent sales department fast transaction

    Just purchased a 2016 GLE from this dealership we dealt with Chris he was EXCELLENT!!!!!


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    Just purchased a 2016 GLE from this dealership we dealt with Chris he was EXCELLENT!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Excellent

    Recently purchased a CLK 500 I was looking for for awhile. Dealership is excellent. Car description was accurate and communication as far as conce...


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    Recently purchased a CLK 500 I was looking for for awhile. Dealership is excellent. Car description was accurate and communication as far as concerns were addressed and corrected prior to finalizing deal. Definitely recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Dave Thomas, great service, highly recommend

    This was our second purchase of an Audi with Knopf and coincidentally Dave Thomas was our salesman for both cars! It was like coming home! I told ...


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    This was our second purchase of an Audi with Knopf and coincidentally Dave Thomas was our salesman for both cars! It was like coming home! I told Dave exactly what I was looking for. He found my dream car in no time. Pricing was perfect, trade was fair and I drove off with my beautiful car the day it was promised. I went to many other dealers before deciding to acquire the Audi. They all called and bothered me some dealers some more than once a day... Dave didn't contact us until we called him! I like the no pressure approach he takes. Somehow I think he knew we'd be back! I can't thank Dave enough for my beautiful new car! I hope he is there in another 10 years when I buy another! 5 stars!

    Does recommend this dealer
    Did make a purchase
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  • Purchase of a used Vehicle via Internet

    Purchased a certified 2008 Audi A4 through David Thomas. Only description I can use is EXCELLENT from start to finish. Pricing was fair, value for...


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    Purchased a certified 2008 Audi A4 through David Thomas. Only description I can use is EXCELLENT from start to finish. Pricing was fair, value for trade was most reasonable and working with David a pleasure. Were treated with respect and honesty. Vehicle was ready as promised and am enjoying it every day. Was well worth the trip.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service complaint

    We bought a certified ml350 less than a year ago. It now needs back brakes and will shortly need front brakes. So we have to put out $1000 after n...


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    We bought a certified ml350 less than a year ago. It now needs back brakes and will shortly need front brakes. So we have to put out $1000 after not even having the car a year. Salesperson was very unhelpful and unsympathetic! My husband is in the market forva car soon and will not be buying from Knopf.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Easy purchase process

    Purchased new car was ready next morning for pickup dealer called us following week to check on how we liked it , loved it


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    Purchased new car was ready next morning for pickup dealer called us following week to check on how we liked it , loved it

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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