Mercedes-Benz Porsche of Lehigh Valley

3.0 out of 5 3.0
2 reviews

Average Rating

3.0 out of 53.0
2 lifetime reviews.
this dealer

Reviews

  • 5.0 out of 5
    September 7, 2018

    Been going here for the past 4 years, the service and customer satisfaction hasn’t changed. Very pleased with this dealership and will continue to... come here for my Vehicles needs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 14, 2018

    The worst service department ever. Over the course of 5 years, I have found them to be nothing less than dishonest and incompetent. New name but same... bad service.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello. We would like to sincerely apologize for your dissatisfaction. This dealership is now under the ownership of the Vinart Dealerships as of Apr...il 13, 2018. We take customer service and professionalism very seriously. If we have fallen short of our standards, I would very much like to speak with you about your experience in the hopes that we have the opportunity to take corrective action. Please contact me at your earliest convenience. I can be reached at 610-439-1555 or via the "Talk to the Dealer" button on our website. Thank you and I look forward to hearing from you. Sincerely - Andrew Wright, Vice President.