Rothrock Nissan, Chrysler, Dodge, Jeep, RAM

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Reviews

Average Ratings

4.3
635 lifetime reviews. Includes reviews of Rothrock Nissan, Chrysler, Dodge, Jeep, RAM from DealerRater.com
  • Rothrock 4 Life

    From the showroom to the management to the sales team, this is a top-tier dealership. I was met by Ed, the manager, as soon as I walked in the doo...

    Dealer Response

    You're very welcome, Eric! Thank you for coming in and choosing to purchase your new vehicle with us. We are delighted to hear you had an enjoyabl...


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    From the showroom to the management to the sales team, this is a top-tier dealership. I was met by Ed, the manager, as soon as I walked in the door, and he set the tone for a great experience right from the start. Brendan Kelly took me through a few test drives, and finally a sale, and he was a consummate professional throughout. Even the vehicle inspection and contract signing were first rate. I was also very impressed with the overall dynamic of the Rothrock team. They shattered every stereotype associated with car sales. The sales reps helped each other out, seemed to be cohesive, and showed a genuine respect for the sales manager, Ed. Very impressive. Thanks guys!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    You're very welcome, Eric! Thank you for coming in and choosing to purchase your new vehicle with us. We are delighted to hear you had an enjoyable, impressive and successful experience from beginning to end. It's our goal to provide top-notch customer service and we are glad this was accomplished for you. We really appreciate your kind feedback and we hope to work with you again in the future!


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  • Best Place to go to for a Car!
    April 25, 2017

    My husband and I walked into Rothrock knowing what we wanted. We only had a trade In. No money down and they still worked with us and we walked ou...

    Rothrock Motor Sales

    Jessica, thank you so much for the fantastic review! We are so glad to know you had such and amazing experience working with us! We hope you stop ...


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    My husband and I walked into Rothrock knowing what we wanted. We only had a trade In. No money down and they still worked with us and we walked out with a new car. Absolutely love this place and everyone there. They made sure my husband and I had everything we needed.

    Does recommend this dealer
    Rothrock Motor Sales

    Jessica, thank you so much for the fantastic review! We are so glad to know you had such and amazing experience working with us! We hope you stop in if you need anything else, and we hope you love your new car!


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  • Disappointed this time around
    April 12, 2017

    Took 6 hours to settle the purchase! Way too long! we were repeat customers - and this time around were disappointed in process. They succeeded, o...

    Rothrock Motor Sales

    We are very disappointed to know you feel this way about your recent visit. We strive to make the purchasing process smooth, convenient, and even ...


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    Took 6 hours to settle the purchase! Way too long! we were repeat customers - and this time around were disappointed in process. They succeeded, our torture their gain as we bought the vehicle

    Does not recommend this dealer
    Rothrock Motor Sales

    We are very disappointed to know you feel this way about your recent visit. We strive to make the purchasing process smooth, convenient, and even enjoyable for our customers. We are always looking to improve and we would like to learn more about your experience. Please call Gene Lopez, our General Sales Manager, at 484-223-0553 when you have a few moments. Thank you and we look forward to hearing from you.


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  • HORRIBLE!!!!!!!
    April 7, 2017

    I wish zero stars one star is too many!!! Recently my husband took his Dodge Dakota to Rothrock service department. His truck was stalling when st...

    Rothrock Motor Sales

    Thank you for your feedback. We want to assure you that maintaining a relationship of integrity and providing top quality service are our service ...


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    I wish zero stars one star is too many!!! Recently my husband took his Dodge Dakota to Rothrock service department. His truck was stalling when stopped, he took it to Rothrock in hopes they would be able to find the problem. My husband received a call that day saying it would be about $1,000 my husband agreed and a few hours he received another call saying now $2,000. It was something "electrical" the service department was very quick to offer my husband a brand new truck for the weekend to see if he would like to trade his in. He quickly said NO we would be picking up his truck from the service dept. Oh and he was charged $350.00 for NOTHING. A few days later he noticed another problem with his truck that didn't exist before so we took it to another mechanic at a local garage and within minutes he determined it was the fuel pump! The first thing he ask was " was someone messing with your truck? hummmm wonder who that was? The repair bill was $250.00 and it is running great!!! BEWARE OF ROTHROCKS SERVICE DEPARTMENT IN ALLENTOWN!!!!

    Does not recommend this dealer
    Came in for service or repair
    Rothrock Motor Sales

    Thank you for your feedback. We want to assure you that maintaining a relationship of integrity and providing top quality service are our service team¿¿¿s top priorities. If you have any questions about your truck¿¿¿s diagnosis or time at our dealership, we encourage you to contact Patrick Jeffers, our Service Manager, at 484-223-0571. Thank you and we hope to hear from you soon.


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  • Up Date to my Review!
    April 4, 2017

    I'm leaving this Update to early review because Dean Rothrock called me and wanted to know everything that made me and my wife unhappy and he was ...

    Rothrock Motor Sales

    Hey Bryan, It's great to hear that Dean took care of your issues. We're committed to making things right and making sure you and your family are ...


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    I'm leaving this Update to early review because Dean Rothrock called me and wanted to know everything that made me and my wife unhappy and he was going to talk to his staff to make them more aware why we very unhappy. At this time we are very happy with the discussion we had and thanked him for things that were promised to myself and my wife. I hope this will never happen again so thanks to Dean Rothrock. Bryan 1234

    Does recommend this dealer
    Rothrock Motor Sales

    Hey Bryan, It's great to hear that Dean took care of your issues. We're committed to making things right and making sure you and your family are well taken care of. Thank you for taking the time to update your review, and we look forward to making sure your next visit to our dealership is 100% flawless.


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  • Upgraded our family car
    April 2, 2017

    We needed to upgrade our family car. My husband decided to check out Rothrock. Chris Andrews took care of us through the hole experience. My husba...

    Rothrock Motor Sales

    That's awesome, Kristin! We're excited to hear that Chris could provide you with such excellent service and that he was able to help you find the ...


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    We needed to upgrade our family car. My husband decided to check out Rothrock. Chris Andrews took care of us through the hole experience. My husband and I work crazy long hours and Chris stayed late on more than one occasion to help us find a newer, bigger family vehicle. I would definitely recommend anyone who wants a new car to go visit Chris and the Rothrock team. We will be back in the future when we either need to upgrade or purchase another vehicle!

    Does recommend this dealer
    Rothrock Motor Sales

    That's awesome, Kristin! We're excited to hear that Chris could provide you with such excellent service and that he was able to help you find the car of your dreams! Congratulations on your new vehicle and we hope to see you again in the future!


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  • Info for a 2015 suv

    Try to contact to get info on SUV I was going to buy and has been two weeks and no response I bought an xterra two years ago and was OK will never...

    Dealer Response

    Robert, we are concerned to hear this. You are very important to us and we never want you to feel like your questions aren't getting answered. If ...


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    Try to contact to get info on SUV I was going to buy and has been two weeks and no response I bought an xterra two years ago and was OK will never buy from there again guess they don't need my business

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Robert, we are concerned to hear this. You are very important to us and we never want you to feel like your questions aren't getting answered. If you're willing, we'd appreciate the opportunity to speak with you about this and strive to earn back your business. Please contact Gene Lopez, our General Sales Manager, at 484-223-0553 when you have a moment. Thank you.


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  • Awesome!
    March 7, 2017

    Rothrock earned their name. . . They Rock! I am proud & very pleased to be in my 2017 Jeep Compass. The experience in acquiring this vehicle has b...

    Rothrock Motor Sales

    You rock too, Compass Caper! We appreciate your compliments and recommendation. Brendan and Laura will be thrilled to hear your kind words! We're ...


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    Rothrock earned their name. . . They Rock! I am proud & very pleased to be in my 2017 Jeep Compass. The experience in acquiring this vehicle has been most pleasurable with much thanks & regards to "Brendan Kelly" & "Laura Beers". Brendan was most helpful with all questions & concerns I had regarding my choice with this nice Jeep. He was very attentive & informative which made the purchase exciting and fulfilling. Laura was fantastic with all the help I needed to become familiar with all the good stuff the vehicle had to offer. She took the initiative to follow up with me later & was willing to address any concerns I may of had. Thumbs up to Rothrock and the service Brendan & Laura provided! Thank You for the exceptional service and for a great Jeep!

    Does recommend this dealer
    Rothrock Motor Sales

    You rock too, Compass Caper! We appreciate your compliments and recommendation. Brendan and Laura will be thrilled to hear your kind words! We're so happy that they provided an excellent experience for you, and we hope you'll continue to choose Rothrock for all of your vehicle needs!


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  • Amazing service
    March 1, 2017

    Jose was friendly and helpful, I would definitely recommend a friend to buy a car from him. I love my car he made sure I found the right car For m...

    Rothrock Motor Sales

    We're so glad to hear that Jose made your car buying experience a great one! We certainly are fortunate to have him on our team! Enjoy your new ca...


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    Jose was friendly and helpful, I would definitely recommend a friend to buy a car from him. I love my car he made sure I found the right car For myself

    Does recommend this dealer
    Rothrock Motor Sales

    We're so glad to hear that Jose made your car buying experience a great one! We certainly are fortunate to have him on our team! Enjoy your new car and stop by again in the future!


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  • Happy customer
    March 1, 2017

    Me siento muy feliz con el servicio brindado muy eficaz y rápido en su trabajo y sobre todo muy atento y respetuoso con mucho conocimiento de...

    Rothrock Motor Sales

    ¿¿Gracias! Estamos muy contentos de que su experiencia fue positiva. Esperamos verle en el futuro.


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    Me siento muy feliz con el servicio brindado muy eficaz y rápido en su trabajo y sobre todo muy atento y respetuoso con mucho conocimiento de lo que hace es el mejor vendedor que tiene Rothrock.

    Does recommend this dealer
    Rothrock Motor Sales

    ¿¿Gracias! Estamos muy contentos de que su experiencia fue positiva. Esperamos verle en el futuro.


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