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JM Lexus

(9,447 reviews)
Sales hours: 11:00am to 6:00pm
Service hours: 9:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,447 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Donald Norton, it was a pleasure working with you for the...

Donald Norton, it was a pleasure working with you for the second time. Your patience and expertise got me in a world class vehicle. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Nahesha, thank you for the terrific review! We're delighted to hear that Donald helped you find the perfect set of wheels on multiple occasions. We appreciate your business and wish you safe travels in your new ride! - your friends at JM Lexus

I would recommend JM Lexus to get all your Lexus from. My...

I would recommend JM Lexus to get all your Lexus from. My wife and I have Lexus And now both of my daughters have Lexus. I highly recommend Alicia as your sales person. But I also want to thank Eric Rodgers and Donald Norton for helping My daughter with her new lease. She loves it. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

David - thank you for the fantastic review and recommendation! We appreciate your business and are so glad to hear that your daughter is happy with her new lease. That's our goal. We wish your family safe travels in your Lexus vehicles and hope to have the opportunity to work with you again down the road! - the JM Lexus team

I came in with my good friend and he introduced me to...

I came in with my good friend and he introduced me to Alicia the sales manager. She made it quick and easy experience. She helped me with the technology too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

David, thank you for taking the time to leave us a review! We couldn't be happier to hear that Alicia took such good care of you here at JM Lexus, and we will certainly let her know that you appreciate her help. We hope to see you again sometime!

I can in with friend he introduce me to Alicia sales...

I can in with friend he introduce me to Alicia sales manager she was great honest and knowledgeable I would recommend her 100% I love my lexus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Mike - Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Alicia. Drive safely in your new vehicle, and we hope to see you back at JM Lexus!

Service Department scheduled an appointment for regular...

Service Department scheduled an appointment for regular maintenance, I arrived on time, they took me right in, performed the required maintenance and I was driving home in less than one hour from when I arrived.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Herb - Thank you for posting a great review about our service department! We are happy to hear that your visit went smoothly and quickly. Enjoy your week! - JM Lexus team

Leasing a Lexus ES 350 was stress free. Michael Thomas...

Leasing a Lexus ES 350 was stress free. Michael Thomas was knowledgeable and efficient and made us feel relaxed and stress free. We will definitely be repeat customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Michael. Drive safely in your Lexus ES 350, and we hope to see you back at JM Lexus!

Very friendly and professional. Mr. D’Ambra was very...

Very friendly and professional. Mr. D’Ambra was very knowledgeable, friendly and professional. He made the purchase process very easy and I love that he followed up with me after my purchase to make sure everything was going well. I am truly enjoying my Lexus. Thank you Michael.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with Mr. D’Ambra and our team. Making sure our customers go home happy is our number one priority, and it is validating that our team is providing our gold standard of service. Drive safely in your new Lexus, and we hope to see you again down the road!

I like how professional and fast the service was. Arly...

I like how professional and fast the service was. Arly was the best. Thank you so much for helping me get my dream car! I’m please with everything and would recommend everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at JM Lexus, and we will certainly let Arly know that you appreciate the help. We hope that you continue to enjoy your new ride!

Absolutely the most enjoyable, stress free and...

Absolutely the most enjoyable, stress free and professional experience buying a car that I have ever had. I had the pleasure of working with Rigot Dilus at the JM Lexus Dealership. I highly recommend asking for him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Michelle, thank you so much for the 5-star review of JM Lexus! We appreciate your recommendation of Rigot. Safe travels!

Mr. Sandley St. Hilaire took care of me and was a very...

Mr. Sandley St. Hilaire took care of me and was a very pleasant experience, he had a lot of patience and was very professional also he understood what I was looking for. A very knowledge salesmen, he gets a 5 star 🌟

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Sandley took such great care of you throughout the sales process, and we appreciate you doing business with JM Lexus! Safe travels and see you next time!