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JM Lexus

(9,447 reviews)
Sales hours: 11:00am to 6:00pm
Service hours: 9:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,447 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Great service

I was in JM Lexus for the maintenance my RX 350. Great service, John Nahar and his team (Mr Steve) is supper nice! Thank you !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Outstanding Service

Hands down the best service department, and Ramesh Singh aka "Chico" never disappoints, Thank you for your excellence! Dropping off the car and getting a loaner took less than 10 minutes! I love the single point of service too, really simplifies things!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exceptional Service

I was amazed at how these gentleman work together to offer me a fast and easier buying experience. Bobby Edmond and Dan Meineger Helped me with me the entire process. I will definitely recommend anyone is is interested and will be getting my next from JM Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Lease

This was our first time experiencing the new Lexus Plus program and it was great. Steve was very patient, friendly and very helpful as usual. Thank you Steve! Daniel S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service appt

Wonderful and easy service appointment! Was very impressed! DANIEL WHITTINGHAM was my service advisor and made the process friendly and I would recommend for marine in the area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

ES350 lease

Working with Dan Phillips was a pleasure. I enjoyed the Lexus Plus experience with only dealing with one person for the entire transaction. He is very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service experience

Always happy to come to JM Lexus. Their phones are always answered by courteous operators. Appointments are made quickly and efficiently and their reminders are very useful. The Service Managers are knowledgeable and personable but our favorite by far is Ryan Chasteen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tim Spellman.

Leased a car from Tim 3 years ago. A pleasant experience. My lease was coming to a close. Contacted Tim to talk about new lease options. He gave it to me straight. No nonsense. A MUCH BETTER EXPERIENCE THIS TIME! No running between managers. You deal with Tim from start to finish! Thanks Tim for another great Lexus experience!! Jeff Z

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent sales service

I have been working with Khaled Dandashi for many years and have found him to be very consistent in his positive, sincere and truthful way of communicating and dealing with my wife and me as a customer. It is very important to establish a trust factor which Khaled does very well. My wife and I test drove several vehicles and toured the lot which enabled us to see exterior and interior colors for selection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The best dealer.... best pricing

Sales person was most helpful. Went out of his way to need my needs. Found the color car I wanted and arranged it all to happen before my next lease payment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.