Reviews
Great service
I was in JM Lexus for the maintenance my RX 350. Great service, John Nahar and his team (Mr Steve) is supper nice! Thank you !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding Service
Hands down the best service department, and Ramesh Singh aka "Chico" never disappoints, Thank you for your excellence! Dropping off the car and getting a loaner took less than 10 minutes! I love the single point of service too, really simplifies things!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exceptional Service
I was amazed at how these gentleman work together to offer me a fast and easier buying experience. Bobby Edmond and Dan Meineger Helped me with me the entire process. I will definitely recommend anyone is is interested and will be getting my next from JM Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Lease
This was our first time experiencing the new Lexus Plus program and it was great. Steve was very patient, friendly and very helpful as usual. Thank you Steve! Daniel S.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service appt
Wonderful and easy service appointment! Was very impressed! DANIEL WHITTINGHAM was my service advisor and made the process friendly and I would recommend for marine in the area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
ES350 lease
Working with Dan Phillips was a pleasure. I enjoyed the Lexus Plus experience with only dealing with one person for the entire transaction. He is very knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service experience
Always happy to come to JM Lexus. Their phones are always answered by courteous operators. Appointments are made quickly and efficiently and their reminders are very useful. The Service Managers are knowledgeable and personable but our favorite by far is Ryan Chasteen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tim Spellman.
Leased a car from Tim 3 years ago. A pleasant experience. My lease was coming to a close. Contacted Tim to talk about new lease options. He gave it to me straight. No nonsense. A MUCH BETTER EXPERIENCE THIS TIME! No running between managers. You deal with Tim from start to finish! Thanks Tim for another great Lexus experience!! Jeff Z
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent sales service
I have been working with Khaled Dandashi for many years and have found him to be very consistent in his positive, sincere and truthful way of communicating and dealing with my wife and me as a customer. It is very important to establish a trust factor which Khaled does very well. My wife and I test drove several vehicles and toured the lot which enabled us to see exterior and interior colors for selection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best dealer.... best pricing
Sales person was most helpful. Went out of his way to need my needs. Found the color car I wanted and arranged it all to happen before my next lease payment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car