Toyota of Scranton

LEFTHOOD01, Thank you so much for your kind words and for recognizing the dedication of our team! At Toyota of Scranton, we take great pride in valuing every customer and making sure each experience reflects our core values of honesty, helpfulness, and a genuine commitment to your satisfaction. We’re thrilled to hear that our efforts to explain everything clearly and take the time to assist you made a positive impact. Your recommendation means the world to us, and we look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

BILLFAULK56, Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed both our service and our waiting area — we work hard to make it comfortable and welcoming for everyone, including our four-legged friends. We’ll be sure to pass along your kind words to John Lane and the rest of our team. It’s always our goal to go above and beyond, and it’s great to know we hit the mark. We look forward to seeing you again! Warm regards, The Toyota of Scranton Service Team

DNBRUOTOLO, Thank you for your wonderful feedback! We’re thrilled to hear that no matter who assists you, the service consistently meets your expectations. It means so much to us that Toyota of Scranton is your dealership of choice. We look forward to continuing to provide you with the great service you deserve! Warm regards, The Toyota of Scranton Service Team

nskorec, Thank you for sharing your experience! We’re so glad to hear you’re happy with your vehicle and that our team’s friendliness and knowledge stood out. It means a lot to know you’d choose to buy from us again — we’ll be here whenever you’re ready! Warm regards, The Toyota of Scranton Sales Team

ONEMOREDRIFTDAVE, Thank you for sharing your story — what a fantastic moment to walk in and see the car of your dreams! We’re thrilled that your wife was just as excited and that our team, especially your salesperson, made the experience easy and pressure-free. Meeting your trade-in expectations and helping you into your fourth Toyota means the world to us. We truly appreciate your continued trust and loyalty. Enjoy every mile in your new vehicle — once a Toyota guy, always a Toyota guy! Warm regards, The Toyota of Scranton Sales Team

HVELEZ199, Thank you for the kind words! We're so glad to hear that Doug made you feel like part of the family — that’s exactly the experience we aim to provide. Your recommendation means a lot to us, and we truly appreciate you sharing it with your family and friends. We hope you enjoy every moment with your new vehicle! Warm regards, The Toyota of Scranton Sales Team

RICKPASKO, Thank you for your feedback. We're sorry to hear that your experience with us did not meet expectations. It’s disappointing to learn that the original issue was not resolved to your satisfaction, and we understand how frustrating that must have been. Your comments about pricing and upselling are also taken seriously, as we aim to be transparent and respectful in every interaction. We truly value all feedback as it helps us improve. If you're open to it, we would appreciate the opportunity to learn more about your visit. Please feel free to contact me directly at570.702.8776, so we can review what happened. — Mary Jo Preno Guest Experience Team Toyota of Scranton

PATCH0, Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with Nicki and Ryan. Being upfront and easy to work with is exactly what we strive for, and we're glad that came through during your visit. We truly appreciate your trust in us and look forward to being here for you whenever you need us! — The Team at Toyota of Scranton

STEPHANALA, Thank you for the wonderful review! We’re so glad to hear that Hailey took great care of you and that you enjoyed the food voucher and our café offerings. We believe every guest deserves a comfortable, respectful experience—no matter what vehicle they drive—and it’s great to know that came through during your visit. We’ll be sure to share your kind words with Hailey and our café attendant. We truly appreciate you choosing Toyota of Scranton and hope to see you again! — The Team at Toyota of Scranton

CHICAGOBEARS3485, Thank you for the kind words and for being a valued guest! We're happy to hear everything went smoothly and your vehicle was ready as promised. Stephanie will be thrilled to know her service made a positive impact once again. We truly appreciate your continued trust in Toyota of Scranton and look forward to seeing you next time! — The Team at Toyota of Scranton