Reviews

Average Ratings

4.9
130 lifetime reviews. Includes reviews of Wyoming Valley Motors from DealerRater.com
  • Impressed with the Professional and Indivual attention !
    September 14, 2017

    From the moment we stepped on the lot , until we drove home with our 2018 Q5 , we experienced a most professional and individual level of care an...


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    From the moment we stepped on the lot , until we drove home with our 2018 Q5 , we experienced a most professional and individual level of care and value the quality and quantity of time put in by Troy Craig to find us the right car . We will definitely be back for our next vehicle and will highly recommend friends and family to see Troy when they are ready .

    Does recommend this dealer

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  • Amazing Car Buying Experience!

    So, I will start by saying that I am an EXTREMELY indecisive person. With that being said, I had an absolutely AWESOME car buying experience at Wy...


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    So, I will start by saying that I am an EXTREMELY indecisive person. With that being said, I had an absolutely AWESOME car buying experience at Wyoming Valley Audi over the course of the past 4-5 days (made multiple visits - hedge bet on calling myself indecisive). During this time, I was not pressured at any point and was even able to enjoy some friendly banter with employees and clientele about some of the cars in stock. I'm a car guy around high-end Porsches, Audi's, and some exotic used cars so this was enjoyable. With that being said - I was treated with a very high level of professionalism during my car shopping/buying experience. I will dive into the specifics of the staff that I worked directly with. I was enticed to come check out the inventory there by Rich LaRussa, the Finance Director. When I arrived, he kind of let me do my thing and check out a wide variety of vehicles before I figured out a few that I would ultimately have to choose from (I'll get to this later). I noted that Rich was working in an extremely fast-paced fashion and it was apparent that he was passionate and really cared for the needs of all of his clients and colleagues and was quick to address any of their issues or concerns, while simultaneously dealing with my questions. He was who I dealt with during my car shopping experience from cradle-to-grave and was sure I walked out of there with a smile on my face when I left ... much due to the fact that he worked tirelessly throughout my 4 days there on finding me the best rates, packages, and deal on the car that I ultimately end up choosing (Audi S3), as well as some others that were in contention. I also got to meet a few of the sales managers, John Ubaldini and George Miick, who were a pleasure to discuss cars with. They were willing to listen to my interjections when trying to determine an appraised value on the vehicle I was trading in. For background - it was a sports car with some serious suspension modifications with a few caveats as well. Long story short, they had me get my vehicle checked out for any minor flaws/faults/codes and ended up giving me an extremely fair deal on my vehicle. I was extremely content. During the finalization process, I met with Rich and Angelo Berretta (Finance Manager) for the final paperwork and discussion of warranty, etc. I earlier explained in great detail my feelings on Rich's work ethic, passion, and professionalism, and I can say the same for Angelo. He was a diligent and fast-paced worker, willing to talk about "life" while finalizing the paperwork and would definitely have a ton in common with any car enthusiast. A very good-natured dude with a great sense of humor. While figuring out what car I actually wanted, I was working with one of the Sales Representatives, Sean O'Dea. I ended up test driving an Audi Q3, Porsche Macan S, and Audi S3. Sean was extremely professional and knowledgeable about all of the vehicles I was interested in and took time to describe in detail the performance, electronics, etc. of each. We ended up having a discussion about practicality and performance and he ended up agreeing with me that the S3 was the choice for me. I put 200 miles on the car in the past day and I absolutely am enthralled with it. This may be the wrong place for an executive summary, but in short, with my experience at Wyoming Valley Audi, I cannot see myself buying a car from another dealership. Great people, Great products, and a no pressure, comfortable atmosphere. Keep up the great work and I actually won't dread bringing my car in for service when it is due because I know I will be treated as more than just a customer. P.S. - I tried formatting this into paragraphs cut could not! Thank You for a fantastic experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Awesome experience due to Troy Craig
    August 30, 2017

    Troy Craig is not your average salesman. He went above and beyond to make my experience of looking and buying a car easy and stress free. He liste...


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    Troy Craig is not your average salesman. He went above and beyond to make my experience of looking and buying a car easy and stress free. He listened to what I wanted and what I could afford and helped me find the car to fit my needs. I did not feel an ounce of pressure from him what so ever. Without a doubt, he will be the car salesman I go to for future purchases. I highly recommend him. He is truly an asset to WVM!!

    Does recommend this dealer

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  • Loved it!
    August 29, 2017

    I a new driver knowing very little came by not once or twice but more than a few times it was wonderful to work with everyone I felt less nervous ...


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    I a new driver knowing very little came by not once or twice but more than a few times it was wonderful to work with everyone I felt less nervous in my decision. The first day I started making the deal on my new car was wonderful even when there were loads of people time was made for me. Great customer service helped out even worked with me. Defiantly gonna recommend to friends when I can. Thank you guys!

    Does recommend this dealer

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  • Best Audi dealership to purchase from
    August 25, 2017

    I found an Audi A4 Saturday night, emailed the dealership and received a response in under 24 hrs. That Monday I went in to see the car. It was ex...


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    I found an Audi A4 Saturday night, emailed the dealership and received a response in under 24 hrs. That Monday I went in to see the car. It was exactly as it appeared online 💯 David Truan met with me, he's very polite and told me all I needed to know about the car (he had to show me how to work the radio lol) Responsive Courteous and Patient w me even tho I was in a rush to get on the road! Thanks again David, I absolutely recommend you to anyone looking for a new or used/certified car! #WVM 👊💯

    Does recommend this dealer

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  • Renzo is not a "car salesman"
    August 8, 2017

    Renzo didn't ask me where I lived, what I drove or what I did. There was no annoying small talk. He sold us a beautiful car based on his confiden...


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    Renzo didn't ask me where I lived, what I drove or what I did. There was no annoying small talk. He sold us a beautiful car based on his confidence that we would love it. He described the cars and how they would perform and compare before we drove them. He was spot on. He wasn't pushy or cocky, just enthusiastic and knowledgable. It was a pleasure dealing with him.

    Does recommend this dealer

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  • Smooth Process
    August 7, 2017

    Worked with Renzo on my new car purchase. He was very professional and thorough and made the purchase of our Audi A3 a smooth process Would highl...


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    Worked with Renzo on my new car purchase. He was very professional and thorough and made the purchase of our Audi A3 a smooth process Would highly recommend him and dealership.

    Does recommend this dealer

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  • Excellent experience
    August 4, 2017

    One of the best car buying experiences I've ever had. David was very thorough and we could not be happier with our Audi A3.


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    One of the best car buying experiences I've ever had. David was very thorough and we could not be happier with our Audi A3.

    Does recommend this dealer

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  • Excellent
    July 27, 2017

    Troy Craig was very knowledgeable and I felt he did not pressure me at anytime to make a quick decision. He was courteous and answered all my qu...


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    Troy Craig was very knowledgeable and I felt he did not pressure me at anytime to make a quick decision. He was courteous and answered all my questions and concerns so that I could comprehend every detail. He answered every email, phone call and text quickly. He followed up with me after the purchase and offered to answer any new questions I may have encountered over the past few days. He also contacted my insurance company with details regarding my purchase.

    Does recommend this dealer

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  • PURCHING A VEHICLE FROM WYOMING VALLEY MOTORS
    July 23, 2017

    TROY A PLEASURE TO MEET,WE LOOKED AT OTHER TERRAINS AT OTHER DEALERSHIPS , OUR FIRST EXPERIENCE AT WVM. WE WILL RETURN FOR FUTURE PURCHASES. TRO...


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    TROY A PLEASURE TO MEET,WE LOOKED AT OTHER TERRAINS AT OTHER DEALERSHIPS , OUR FIRST EXPERIENCE AT WVM. WE WILL RETURN FOR FUTURE PURCHASES. TROY WAS VERY PERSONABLE AND VERY HELPFUL WITH OUR PURCHASE WAS NOT PUSHY AS SOME SALESMEN ARE JUST VERY HELPFUL FROM THE BEGINNING TO THE END. WAS ABLE TO ANSWER EVERY QUESTION WE HAD. WILL LOOK FOR TROY WHEN THE TIME COMES FOR ANY FUTURE PURCHASES.

    Does recommend this dealer

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