Reviews
Scott Hinckley made our purchase of a 2026 GMC Terrain an
Scott Hinckley made our purchase of a 2026 GMC Terrain an easy, smooth and informative experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had an outstanding experience purchasing a new Ranger
I had an outstanding experience purchasing a new Ranger at Sherwood Groves Ford. I dealt with Scotty and I give him an A+. I turned in my '23 Ranger on lease 7 months early and they were able to find some equity on it to use towards my down payment. I drove 2.5 hours each way to get this new truck so that tells you all you need to know about how satisfied I am with this dealership. They will be my first contact when I'm ready for another one in 3 years!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Will not take responsibility for faulty workmanship.
Will not take responsibility for faulty workmanship. Ruined the transmission on my 2017 escape. Shameful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Just traded in my Bronco Sport for an Explorer and once
Just traded in my Bronco Sport for an Explorer and once again had a fantastic experience. They had the two cars I had shown interest in parked right out front for me to compare, gave me full tours and were super helpful and friendly! The whole process was easy, enjoyable and stress free! Bonus... I got to love on their puppy, Miss Molly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I would like to say a BIG thank you to Scott .
I would like to say a BIG thank you to Scott .He is very knowledgeable on the products he sells and very helpful throughout the whole buying experience. I would recommend to anyone who is looking for a new or used vehicle. Thanks again . Jim & Barb
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Salesman was very patient helping us find the truck we
Salesman was very patient helping us find the truck we were looking for. Nice Job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scott was a great salesman.
Scott was a great salesman. He was not pushy, very personable and knowledgeable on all the features of our new vehicle. He is more than happy to help even after the sale of our vehicle. I would recommend Scott for your next vehicle purchase. Shout out to Casey for his knowledge and help with financing and paperwork.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sherwood Groves Ford/GMC towanda, pa I had an
Sherwood Groves Ford/GMC towanda, pa I had an immediate need for a new truck as mine was totaled due to flooding. Truck inventory is horrible right now but gmctrucks.com pointed me to Sherwood Groves. First point of contact was Casey on a Wednesday with a follow up call from Scott Hinckley that afternoon. They had a truck that I was looking for and held it for me with just a good credit application. I was coming from three states away and a 6 hour drive. They had all the paperwork waiting for me when i arrived the following Monday. No high pressure sales pitch for add ons just an overall comfortable transaction. 15 mins signing paperwork and 15 mins for new vehicle overview and I was back on the road to drive 6 hours home. I would like to add Casey found me the best local financing rate and had the loan all set up waiting for my arrival. I would have to rate this new truck transaction as one of my top 2 easiest. I would have rated it a tie but my 12 hour roundtrip drive was my only minus. Outside of Sherwood Groves control. People I interacted with Casey, Scott, and Kaitlyn.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great sales experience
Just picked up a 23 f350 that I had ordered through the dealership. I dealt with Devon Hack in sales. He was great to deal with and made purchasing the vehicle a great experience. Would definitely recommend stopping by if your looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Had serpentine belt start to fray.
Had serpentine belt start to fray. Said they’d try to work it on a Sat morning & did. Very customer friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
