Reviews
Great People, Great Service
After much searching my husband and I found a car that we loved. We were hesitant to travel to Towanda as it's about 1.5 hours but that's where our dream car was so we did it. We are so happy that we did. The Sherwood Groves dealership is fantastic. We called ahead and when we arrived our salesperson, Mike (who was awesome) had our car washed and ready for our test drive. He hopped in with us and answered our questions about the car and even gave us a good suggestion for lunch. After we decided to purchase the car the dealership was willing to work with us and gave us a great deal. For the first time after a large family purchase my husband and I have no buyer's remorse. I would recommend Sherwood Groves to anyone. The people there are wonderful!!! Thanks again for a great car buying experience!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive feedback. We appreciate the honest review and are thrilled you're enjoying your new vehicle.
Tremendous Experience
I have purchased 3 vehicles from Sherwood Groves and have had maintenance work done by their service department. The folks that I have interacted with have been professional, knowledgeable, amd courteous. I highly recommend giving them an opportunity to service your needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review! We appreciate the positive feedback.
Absolutely Great!
These guys are great! No Fuss no Push, just laid back and professional. They treated me great and worked with me expediently throughout the buying process. The facility is clean, well kept and professional. Casey, Brandon, and Avery were all great! I would highly recommend these to guys to everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review! We appreciate your positive feedback.
Worth the drive
Sherwood Groves made a horrible day so much better. My car broke down and I couldn't get help from the local Ford dealership, but Sherwood Groves got it all done and then some. They have my loyalty and respect. The staff made the entire process easy and fun! I am proud and elated to be driving a Sherwood Groves Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
That's what we are here for. Glad we could help!
Highly Recommend
I have purchased two vehicles from Sherwood Groves. Each experience was excellent. The buying process was easy. They have great customer service and are very accommodating if repairs need to be done. I shopped around for the first vehicle I purchased. Sherwood Groves offered the best price and package compared to the other dealers. I highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review! We truly appreciate the positive feedback.
Best deal in town. Period!
Where do I start? Back in 2009, I never thought I'd be able to afford to buy a truck from an actual dealership, but I thought, what the heck, I'd give it a shot. I pulled into Sherwood Groves and spoke with one of their fantastic salesmen, and was treated like a person, not a "sale." We went over many options on a vehicle that was right for me, and my budget, and they never tried to force me to buy more, or steer me away from what I could afford. About two months after buying my used truck there, my alternator died. I called up Sherwood Groves, and explained what had happened to the service department. They asked how long ago I had bought the vehicle, and I told them. Even though I was out of warranty, they stated that if I brought the vehicle in to them, they would split the cost of the alternator, and waive the installation fee. Even though they did not have to do this, they made me a lifelong customer. Fast forward to this past Friday, 4/10/15. I came in to the dealership to trade in that same truck on something newer. I told my salesman, Chris Case, just what I could afford, and he showed me what there was out there. I was fighting myself on this purchase, just because I did not want to have a payment on a truck again, but it was a necessary purchase as my old truck was just getting too old. Chris never pressured me into making a decision, nor did any of the other members of Sherwood Groves. In fact, they suggested that I sleep on it, and come back in the morning to discuss more options, even to look at other vehicles to start all over. They could see that I was not happy with what I thought was the only vehicle I could afford. With a fresh start the following day, Chris and I went over several other choices of vehicle that were in my price range, and Avery Snell worked the numbers to find out which deal would fit my budget perfectly. I am a completely satisfied customer in every regard! I will always come back to Sherwood Groves, because start to finish, they are the BEST dealership in town!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the positive review. We appreciate your business and feedback!
Best deal in town! No contest!
Where do I start? Back in 2009, I never thought I'd be able to afford to buy a truck from an actual dealership, but I thought, what the heck, I'd give it a shot. I pulled into Sherwood Groves and spoke with one of their fantastic salesmen, and was treated like a person, not a "sale." We went over many options on a vehicle that was right for me, and my budget, and they never tried to force me to buy more, or steer me away from what I could afford. About two months after buying my used truck there, my alternator died. I called up Sherwood Groves, and explained what had happened to the service department. They asked how long ago I had bought the vehicle, and I told them. Even though I was out of warranty, they stated that if I brought the vehicle in to them, they would split the cost of the alternator, and waive the installation fee. Even though they did not have to do this, they made me a lifelong customer. Fast forward to this past Friday, 4/10/15. I came in to the dealership to trade in that same truck on something newer. I told my salesman, Chris Case, just what I could afford, and he showed me what there was out there. I was fighting myself on this purchase, just because I did not want to have a payment on a truck again, but it was a necessary purchase as my old truck was just getting too old. Chris never pressured me into making a decision, nor did any of the other members of Sherwood Groves. In fact, they suggested that I sleep on it, and come back in the morning to discuss more options, even to look at other vehicles to start all over. They could see that I was not happy with what I thought was the only vehicle I could afford. With a fresh start the following day, Chris and I went over several other choices of vehicle that were in my price range, and Avery Snell worked the numbers to find out which deal would fit my budget perfectly. I am a completely satisfied customer in every regard! I will always come back to Sherwood Groves, because start to finish, they are the BEST dealership in town!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great dealership
great dealership. great service and selection.they are very helpful and knowlegable on the cars and trucks they have.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review, George! We appreciate the feedback.
Proud owner of a 2012 GMC All Terrian Truck.
Everyone we dealt with was more then helpful and very polite. They were not pushy sales people. No pressure and did everything possible for us. I would go back and buy from Sherwood Groves for our next purchase. Was a pleasure to deal with everyone we were involved with. Special thanks to Chris Case, Brandon Groves and Avery.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind review. We truly appreciate the positive feedback and hope you are enjoying your GMC! It was a pleasure getting to know you.
Happy Customer!
I had a great experience through Sherwood Groves! They gave me a pretty good trade in value plus did everything they could to help accomodate my not so great credit score. Nelson was the salesman I worked with and he was very pleasant, helpful and got me a great deal on my car. Plus he even put gas in it before I took it home. Thank you so much for a great first time buyer experience! I will reccomend Sherwood Groves to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review!
