Reviews
Fair and honest
Great experience, with a car dealer. There was a problem, and they forgot to add on an extra for my vehicle, so they made up for it, by paying half the price of it. Great trade in value. I have no complaints.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review! Glad you had a nice experience with us. We truly value your feedback. Enjoy your new vehicle.
Excellent Service
The Body Shop at Sherwood Groves has always done excellent body work. I had some rear end damage on my van and had trouble deciding where I should take my vehicle for repairs. Very glad I chose Sherwood Groves! They were fast, efficient, and did excellent work! My daughter recently took her Subaru to the Body Shop after hitting a deer. Her damage totaled over $6,000 but she had her car back within a week and was on the road again. I highly recommend taking your vehicles to this garage!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
wonderful experience
best experience we've had with a car dealer...and fastest. Chris was great... helpful , no pressure, just facts. We were in and out and love the deal we got!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for all the kind words. We really appreciate your business! Thanks again.
Purchase
Chris Case was very helpful today. He provided all the information we needed to make our decision. No salesmen pressure. We went through the purchase process quickly and efficiently. Just remember our extra key. Thanks Chris
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for all the kind words. We really strive to make the buying experience a pleasant one. Thanks!
Don't waste your Time Going to Sherwood-Groves
Terrible.. Terrible.. Terrible.. No one ever got back to me... They had a Vehicle that I wanted but I wasn't going to chase them..
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Good Afternoon Mr Kevin Hammond, I'm sorry we did not get back to you in a timely fashion, that is not our standard practice with our sales staff. We strive to make 100% customer satisfaction. I would like the opportunity to earn your business if you are still in the market. Please feel free to contact me directly, Erin Lynn Groves, General Manager Sherwood Groves Auto Group 570-268-1432
Good experience
Bought a new 2013 Ford F150 for work. Dealership was honest and gave me a great price. Very pleasant experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Greg! We appreciate your business and look forward to serving you and your vehicle needs in the future!