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Sherwood Groves Auto Group, LLC

(106 reviews)
Visit Sherwood Groves Auto Group, LLC
Sales hours: 8:30am to 5:30pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 6:00am–5:00pm
Tuesday 8:30am–7:30pm 7:00am–5:00pm
Wednesday 8:30am–7:30pm 7:00am–5:00pm
Thursday 8:30am–7:30pm 7:00am–5:00pm
Friday 8:30am–5:30pm 7:00am–5:00pm
Saturday 8:30am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
New (570) 485-3077 (570) 485-3077
Used (570) 485-3023 (570) 485-3023
Service (570) 485-3079 (570) 485-3079

Reviews

(106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sherwood Groves Auto Group, LLC from DealerRater.

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New Car and follow up service

I have purchased numerous SUV'S thru this dealership and have had great experiences. They are low pressure salesman. They stand behind their vehicles and have great follow up service. Definitely a returning customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind review. We look forward to working with you in the future.

Great customer service

Great local dealership for used and new cars. Where they know you by name and treat you like family. Very Community minded and participate in a lot of charity fundraisers. Good service department to followup with their great sales force. If you need action, contact Erin Groves, one of the owners along with her husband Brandon. You will never be just a number at Sherwood Groves in Towanda, Pa

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you Yvonne. We strive to make the buying experience feel just as you've described and we really appreciate you sharing your personal experience.

Awesome Customer Experience!

We were visiting family and our 2016 Ford Fusion broke down and this dealer went all out to make sure we had a rental, place to stay while we were stranded etc. Gave us a rental and even paid for the gas in rental! We were so happy we traded in the Fusion and bought a brand new Ford Escape!! Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing, Sandy! We were happy to help and appreciate that you took time to write a kind review.

Awesome Service Dept.

The service department as well as the salespersons at Sherwood-Groves helped me in my auto selection and provided me with the real life uses for my vehicle. I couldn't be happier with the attention afforded me by the entire staff, in particular Erin and Brandon Groves. Knowing I was from out of town, they made me feel at home. Thank you Sherwood-Groves!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind review Paul!

They treat you like family!!

We love Sherwood Groves and all thier employees! They are all friendly and the customer is #1! Thier Service and parts department go above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service after purchase

After recently experiencing an auto claim, I feel the need to share my great experience dealing with Sherwood Groves in Towanda, PA. I originally purchased my 2012 GMC Sierra from them and just LOVE this truck. The salesman was great and didn’t push. I had several options and found the perfect one. They worked with me and even threw in an automatic starter that I wanted desperately! Since then, I have not had one problem with this truck until a deer decided to get close with it. At this time the truck had to have body and mechanical work so back to Sherwood Groves it went. All I can say is WOW with their customer service, mechanics, and body shop! (in addition to their sales department). When I dropped the truck off, the owner even said she’d drive it around from the back for me all on a Saturday no less! The body shop worked with my rental company to coordinate usage. The process went so smooth that I didn’t mind missing my truck for this time. GREAT JOB(SSS) Sherwood Groves!!! #lovemysmalltowndealership #sherwoodgroves

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Great people to work with

I have been buying vehicle's. Atvs . Snowmobiles from Sherwood Groves for more than 14years Erin Groves is the most intelligent sales associate you could ask for.. Great service Dept Lots of accessories Parts dept very knowledgeable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing Paul!

Great experience

Sherwood Groves always has a great knowledgeable staff on hand which will always go out of their way to assist you. I have purchased several atvs and a new snowmobile from them throughout the last 14yrs whenever i have experienced a mechanical problem they are quick to diagnose the problem and give me comfort knowing its repaired correctly at a very fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service

Call for an appointment, they ask me what works for me. They are punctual & don’t have you tied up all morning at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great time!

I highly recommend Collin Fasset as your dealer! Beyond excellent Salesman. Amazing experience, love my Cruze! Overall great experience! I will be back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the nice review! We think Collin is pretty great, too. Enjoy your Cruze and we look forward to working with you again.