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Reviews

Average Ratings

4.7
130 lifetime reviews.
  • RECEIVED 100% SERVICE

    I HAD WORK DONE ON MY 2008 CHEV MALIBU .I HAD THE RUN AROUND WITH THE SERVICE WRITER. MY CAR WAS REPAIRED BUT I DIDEN'T LIKE THE SERVICE I RECEIVE...


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    I HAD WORK DONE ON MY 2008 CHEV MALIBU .I HAD THE RUN AROUND WITH THE SERVICE WRITER. MY CAR WAS REPAIRED BUT I DIDEN'T LIKE THE SERVICE I RECEIVED SO I CALL AN TALK TO SOME ONE AT THE DEALER, WITH KNOW SUCH LUCK, THEN I TALK TO TONY SATTERTHWAIT WHO SAID HE WOULD LOOK INTO MY PROBLEM, TONY CALLED ME BACK IN ABOUT THREE DAYS AN EXPLAIN TO ME ABOUT MY PROBLEM AN HE RESOLVE THE PROBLEM, I WAS GLAD TONY HELP ME OUT, THIS MAKE ME WONT TO CONTINUE DOING BUSINESS WITH FRED BEANS, THANK TO TONY SATTERTHWAIT,

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • VERY Positive Purchased online Certified Vehicle

    We purchased a Ford Certified car online from Fred Beans Ford Lincoln in Doylestown, PA. It was a chance buying this car online and going up to t...


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    We purchased a Ford Certified car online from Fred Beans Ford Lincoln in Doylestown, PA. It was a chance buying this car online and going up to test drive and accept delivery. Steve Shusterman and Patrick Sweeny kept the lines of communication open and were ready for our arrival. We arrived after a 6-7 hour stressful drive and the car was spit polished with the most beautiful bow on the hood. They treated us like VIPs and we were buying a used car! The Fred Beans staff, support, and salesmen worked together as a team of professionals to make sure everything was perfect to accept delivery of our used 2014 Ford Expedition EL King Ranch. They escorted me to return the rental car and gave me a ride back to the dealership. The owner of the company Fred Beans, also went out of his way to greet us and make sure everything went just right and it was. Even the coffee was great. Wish I would have taken a picture of the car with the bow! It was an over the top wonderful experience. Thank you to everyone who had a part in this, a very special moment for me and my husband.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Car inspection

    I was not pleased with the cost of the repairs. I could get things done cheaper elsewhere.


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    I was not pleased with the cost of the repairs. I could get things done cheaper elsewhere.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Good Buy

    Low balled me on the trade in, and they said they have on line the upper control arms are replaced. There's no way upper control arms would have r...


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    Low balled me on the trade in, and they said they have on line the upper control arms are replaced. There's no way upper control arms would have rust that fast. None the less still a good buy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Mediocre at best.

    My visit with Fred Beans could be described as mediocre at best. I was shopping for a used truck and went specifically to see one truck they had a...


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    My visit with Fred Beans could be described as mediocre at best. I was shopping for a used truck and went specifically to see one truck they had adversities. After traveling for an hour I was very disappointed in my the condition of the vehicle. At 35k and being only a couple years old the truck had seen better days and had some very low quality paint work. The manager Eric was a very nice guy and berry motivated and the salesman Mike was average.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Exceptional Service!

    Fixed car quickly and for the best price. Follow up was great, highly recommend Fred Beans.


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    Fixed car quickly and for the best price. Follow up was great, highly recommend Fred Beans.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • They've done their best, n I appreciate it.

    They tried, but I don't have guaranteed backup n I appreciate their trying. If I get backup i will go to them first for hopefully Astro, or safari...


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    They tried, but I don't have guaranteed backup n I appreciate their trying. If I get backup i will go to them first for hopefully Astro, or safari van.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Excellent service experience

    Excellent service. Repaired all issues. Chris and his team were very good.


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    Excellent service. Repaired all issues. Chris and his team were very good.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • F250 Catalytic Converter Replacement

    Jesse was very helpful and professional. He made the repair process easy.

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Dana. At Fred Beans Ford of Doylestown, we v...


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    Jesse was very helpful and professional. He made the repair process easy.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Dana. At Fred Beans Ford of Doylestown, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Pretty good experience.

    Overall my experience was decent. The process was a bit long winded, but the staff was pretty good. Gareth, the salesman was very helpful and acco...

    Dealer Response

    J.o, thank you for your kind words and congratulations on your new vehicle! It is great to hear that we were able to go above and beyond your expe...


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    Overall my experience was decent. The process was a bit long winded, but the staff was pretty good. Gareth, the salesman was very helpful and accommodating.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    J.o, thank you for your kind words and congratulations on your new vehicle! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


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