Fred Beans Chrysler Dodge Jeep RAM

New 888-645-1556 Dealer Website
Used 888-645-1557 Email Dealer
Service 888-231-7688

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Reviews

Average Ratings

3.6
Average based on 20 reviews
  • Great service

    I have never had a better experience buying a car from a dealership. My salesman, William Kolar was very polite, knowledgeable, informative and a ...


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    I have never had a better experience buying a car from a dealership. My salesman, William Kolar was very polite, knowledgeable, informative and a pleasure to do business with. I felt at ease, never felt pressured and left very satisfied as a customer. I highly recommend this dealership and it's sales and service team.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Wasted day

    Set up a time to have my first free oil change and inspection. The time they said they had open was 11:00 on Sat. Don't like middle of the day app...


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    Set up a time to have my first free oil change and inspection. The time they said they had open was 11:00 on Sat. Don't like middle of the day appointments but went with it anyway and was going to wait there until finished. Showed up a little before 11:00 and said I was there for the appointment. The guy at the desk is going through the computer and couldn't find anything so he asked for my phone number. He then saw that the appointment was made for 1:00AM. ARE YOU KIDDING ME. They didn't have any openings to do it then. So pretty much wasted my day. Had problem years ago losing my owners card and now this. THIS WAS THE LAST TIME I WILL BE BACK FOR ANY SERVICE AND WILL SHOP FOR MY NEXT NEW CAR SOMEWHERE ELSE. BEST TO GO TO ANOTHER DEALER FOR SERVICE.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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  • Too casual

    I have made attempts to inquire on sales but seems as though it's hard to get someone to return calls on a consistent basis. It's a shame I bought...


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    I have made attempts to inquire on sales but seems as though it's hard to get someone to return calls on a consistent basis. It's a shame I bought there before but not the same.

    Shopped for a new car
    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Incompetence in Service & Parts Departments

    "Incompetence in the Parts & Service Departments." Subject is 2014 Chrysler 300 AWD with loud knocking noise when traversing bumps or small depres...


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    "Incompetence in the Parts & Service Departments." Subject is 2014 Chrysler 300 AWD with loud knocking noise when traversing bumps or small depressions. FEB 3, 11:00am appointment: Diagnosis performed revealed bad torsion bar on front right. Item not in stock, ordered for overnight delivery and appointment made for 8:am Feb 4th. FEB 4, 8:00am appointment: Waited at dealership. At 10:45am I checked on progress. Service Desk was about to come inform me that after dismantling whatever was necessary to install the new torsion bar, when the replacement box was opened they found the wrong item had been ordered. Now everything had to be reinstalled....with the faulty component. Made appointment for 8:00am Feb 6th. I was assured that all Service Department staff working on Feb 6th were made aware of my case and that I needed the car for a week long out-of-town trip starting Feb 7th. FEB 6, 8:00am appointment: Informed at check-in that I was number 13 in-line and it was doubtful the car would be finished that day!! There no Service Managerial Staff around. FEB 6, 11:39am: Needless to say, I'll not be making this 58 mile round trip to Fred Beans ever again.

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • New Jeep Grand Cherokee - William Kolar

    Thank you William Kolar and staff for making the process so quick and easy. Good luck in the New Year!


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    Thank you William Kolar and staff for making the process so quick and easy. Good luck in the New Year!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great experience purchasing my first NEW vehicle!

    The sales staff at Fred Beans Jeep was so great to work with! Our salesman, Rich Adams, worked with my husband and I for 2 weeks until we finally ...


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    The sales staff at Fred Beans Jeep was so great to work with! Our salesman, Rich Adams, worked with my husband and I for 2 weeks until we finally found the right Jeep that fit my wants and our financial needs. The management and financial department went out of their way to make sure we were able to drive away in a wonderful Jeep Cherokee - the first New vehicle I have ever purchased! I am very pleased with our experience at Fred Beans Chrysler Dodge Jeep Ram!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Jeep owner

    Just picked up a 2015 Jeep Grand Cherokee and I love it. Jon Miller the sales manager was great and the sales person, Bob, was very helpful. Thank...


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    Just picked up a 2015 Jeep Grand Cherokee and I love it. Jon Miller the sales manager was great and the sales person, Bob, was very helpful. Thank you.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Buy your car here!

    I just bought my first car here, and the experience was awesome. Very friendly staff. Honest and trustworthy salespeople. Expedient service.


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    I just bought my first car here, and the experience was awesome. Very friendly staff. Honest and trustworthy salespeople. Expedient service.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Horrible Experiance

    I went to this dealership in interest of one of there used vehicles. I told then what I could afford monthly and they still pressed me to pay abou...


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    I went to this dealership in interest of one of there used vehicles. I told then what I could afford monthly and they still pressed me to pay about 150 dollars a month more. Once I said no and asked to talk to the financial person he was extremely disrespectful and said simply "he didn't have time". On top of that, I went to look at the car and they said it was a certain price, and said that its the bottom line price no less, 1 week later they drop the price.... Not very good service.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • AVOID.

    Spoke with Chris on the phone twice. Told me the tires on the car I was interested were "pretty new." Set up an appointment. He said "this is a gr...


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    Spoke with Chris on the phone twice. Told me the tires on the car I was interested were "pretty new." Set up an appointment. He said "this is a great time to come checkout that vehicle." Said that if he was busy there would definitely be someone to help me. I get there. The tires are practically bald. Chris is busy with someone else and I am told by a nice gentleman that no one is available to help me. I was clear with Chris that this was an hour drive for me each way and he insisted that this was a good time to come. I wouldn't buy anything from this guy.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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