North Penn Imports VW Mazda

Reviews

Average Ratings

4.7
304 lifetime reviews. Includes reviews of North Penn Imports VW Mazda from DealerRater.com
  • absolutely amazing service!!!

    On May 20th I bought a used Lexus IS250 AWD. Amazing experience Mark my salesman was super nice and made the whole process a fun experience everyo...


    Show Full Review

    On May 20th I bought a used Lexus IS250 AWD. Amazing experience Mark my salesman was super nice and made the whole process a fun experience everyone I encountered was beyond I repeat beyond happy to help me! Once the car was delivered they made the worn out leather seats and headlight housings look BRAND new mind you those services combined is way over 1500 in value! Also they replaced all 6 Ignition coils and spark plugs and performed all the maintenance for the Lexus!!! Wow what a value! I feel the car is brand new inside and out never seen service like this before from ANY other dealership! Thank you for the great SERVICE and for selling me a great car! ¿ I strongly recommend checking these guys out for new or used they treat you the same for there used cars as they do there new cars!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Easy stress free transaction

    Purchased a new CX-5 from North Penn. Absoultely the most stress-free car buying transaction I have ever had. No pressure, no gimmicks, just a s...


    Show Full Review

    Purchased a new CX-5 from North Penn. Absoultely the most stress-free car buying transaction I have ever had. No pressure, no gimmicks, just a straight forward, honest transaction. Got a very fair price for the trade-in. Entire transaction took less than 2 hours, and was out the door. Dealt with Tony who is extremely professional and will answer any/all questions.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Bad Experience

    I inquired through cars.com about about a pre-owned 2017 VW Golf R. I was told it was available. I drove down later that day. When I arrived, we w...


    Show Full Review

    I inquired through cars.com about about a pre-owned 2017 VW Golf R. I was told it was available. I drove down later that day. When I arrived, we walked around the lot looking for it. When we found it, there was a aftermarket down pipe laying across the back. I was told I was not allowed to drive it. What a waste of my time! I was then told that they would clean it up and convert it back to stock so it would become a "certified pre-owned" with an extended warranty. I was told they would call me as soon as it was ready. I then inquired about ordering new one and they said there were none available. About a week went by and I never received a call or email. I sent an email requesting a status update. I was told they "just" finished it, and I could come buy anytime. The next day I said I would come back that day. That day I received another email that it was sold that morning. Beware of "CPO" cars that were once modified. I found another VW dealer that is more than willing to find me a new one, they will be the ones that earn my business.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Superb dealership, sales and service alike
    July 12, 2017

    As others have commented, the folks at NorthPenn are indeed professionals and really nice people as well. No sales pressure of any kind whatever; ...


    Show Full Review

    As others have commented, the folks at NorthPenn are indeed professionals and really nice people as well. No sales pressure of any kind whatever; willingness to negotiate; to provide all relevant $ figures, e.g., CapCost, Residual, MF, etc. This dealership is now located 55miles from where I currently live. However, having been a customer of theirs since 2011, there is no question that we will continue with them for all our service needs despite that fact. Greg, Shawn, John and the sales team members are responsive each rate 5 stars. Service department is as conscientious and as skilled as one could hope for. I recommend them w/o reservation.

    Does recommend this dealer

    Hide Full Review
  • Professionalism and NO PRESSURE!!
    June 17, 2017

    I take my time when I look for a car, and I hate it when I can tell that a salesman is using all the "proven sales methods" to push me into making...


    Show Full Review

    I take my time when I look for a car, and I hate it when I can tell that a salesman is using all the "proven sales methods" to push me into making a decision. I will walk away. This was my first experience with North Penn Mazda and WOW! What a pleasure to deal with! Granted, I saw the vehicle I was interested in online, and the "internet price" was a good deal, so I was already half-way there. But it was truly a pleasure to to deal with a salesman (Mark Gavornik) who's primary concern was helping me check the car out and decide if I liked it, instead of hard-selling me! I know where I will look first, the next time I need to shop for a car!

    Does recommend this dealer

    Hide Full Review
  • Stress free, great experience, and not pushy
    June 4, 2017

    I had great experience with Dan leasing me a Mazda CX 9 2014 sports. Dan knew that my dream car was the Mazda CX-9 and he knew that I wanted it . ...


    Show Full Review

    I had great experience with Dan leasing me a Mazda CX 9 2014 sports. Dan knew that my dream car was the Mazda CX-9 and he knew that I wanted it . Dan was never pushy about the car in any way shape or form it was a great experience and I would highly recommend anyone that's looking for a car to go to Dan only. I am planning to get my Mazda CX-9 2017 and December.

    Does recommend this dealer

    Hide Full Review
  • Overall great experience
    June 2, 2017

    This is our third Mazda and second time working with this specific dealership. Great services, decent price, clear communication and friendly inte...


    Show Full Review

    This is our third Mazda and second time working with this specific dealership. Great services, decent price, clear communication and friendly interactions. John & Colleen made the process understandable and easy. Highly recommend to anyone interested in a Mazda.

    Does recommend this dealer

    Hide Full Review
  • Always a great experience
    May 14, 2017

    This is the 3rd time I've leased a vehicle from North Penn Mazda, but the first review I've done. Every time I have gone, it has been a great expe...


    Show Full Review

    This is the 3rd time I've leased a vehicle from North Penn Mazda, but the first review I've done. Every time I have gone, it has been a great experience. I live pretty far from the dealership, so I usually communicate with them via email or phone and have a few options lined up before I go and try and do everything in one day. Once I select the vehicle I want, the process is always smooth and painless. I would highly recommend to anyone looking for a new or used vehicle.

    Does recommend this dealer

    Hide Full Review
  • Andrew was awesome
    March 21, 2017

    I had a great experience! Not pushy and very informative. Helped me trade in my car and it was easier than I expected! Love my new Mazda


    Show Full Review

    I had a great experience! Not pushy and very informative. Helped me trade in my car and it was easier than I expected! Love my new Mazda

    Does recommend this dealer

    Hide Full Review
  • Smooth no nonsense transaction
    March 6, 2017

    Title of review says it all - plus good communication with sales person via email etc. Honored all rebates I received from Mazda ; vehicle prepped...


    Show Full Review

    Title of review says it all - plus good communication with sales person via email etc. Honored all rebates I received from Mazda ; vehicle prepped well and sales person provided good training.

    Does recommend this dealer

    Hide Full Review