Mercedes-Benz of Miami

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Mercedes-Benz of Miami Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2001

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we

...

sell is one, no-haggle price and comes with a 5-day return policy*. Plus, we’ll buy your car and give you a check the same day, even if you don’t buy one from us. Now that’s easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

Service

Tire Rotation

$39.95 and up*

Wheel Balance

$69.95 and up*

Replace Brake Fluid

$150.45 and up*

Spark Plug Replacement

$226.5 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
443 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 29, 2019

    Ron is a fantastic salesman and person. Nothing but pleased with this purchase. Car is great. Will recommend to anyone trying to buy or lease.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ron, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see yo...u on the road!

  • 5.0 out of 5
    July 9, 2019

    Manny Fernandez is the best. He helped me a lot, very professional and knowledgeable about every detail of the cars. very happy with the purchase of... my spouse's car. thanks for everything.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 4, 2016

    From the moment I got to there I was grated and welcome as if I was home. I got well informed about the different cars I was considering. After I decided... which car I wanted I got a great deal from my sales man Luis.The whole process was a delight. I highly recommend anyone that is looking for a car to come and experience a great experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Sergio, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

  • 5.0 out of 5
    May 23, 2019

    congrats to Julio specially . great used sales manager.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great feedback, Florencia! Your wonderful shout out for Julio means so much to us. If there is anything further that we may do to assis...t you, please do not hesitate to reach out!

  • 1.0 out of 5
    April 19, 2019

    The service Dept is disorganized, unresponsive to Customers and difficult to communicate with. They scratched my S550 on 3 occasions and had to repair... it. As a long time Lexus owner, there is no comparison. Also Lexus service is free not $1000 for required service

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's upsetting to hear that you did not receive the top-notch service we strive to provide. If you'd be willing though, our General Manager would love... to talk with you and rectify these issues. You can contact the GM at (888) 233-6726 -- we hope to hear from you soon.

  • 5.0 out of 5
    April 2, 2019

    In all the years our family has been buying cars I must say, this was the smoothest process. Our sales person Lama Alsayyed was very helpful, pleasant... and not the typical pushy car sales person. Thank you Lama.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 3, 2018

    Excellent Experience I have been working with Stefano Simionescu for many years and buying several cars from him Always recommend Stefano and Auto Nation... to my family and friends Thank You

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    July 25, 2018

    The assistant customer service manager name Cesar Leon was extremely rude and dismissive. He literally told me “I don’t have to explain myself to you.”... How is that service? He said he couldn’t take care of me because he had to leave and he was dismissive. Strangely enough he was still sitting at his desk on his phone 45 minutes later. And I would never expect this type of treatment at a luxury dealership like Mercedes-Benz. I would never come back to this location again and an experience like this would make me hesitant to stay with Mercedes for my next car The customer care manager, Oliver, what’s professional and truly made time to listen to my complaints. And unfortunately, it was a little too late as my day was already ruined with the rude attitude of Cesar Leon .

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 12, 2018

    I had the pleasure of dealing with Luis Lopez in Service. He really made my day! Great guy and excellent service. Everything went smoothly, they offered... me a loner car for the day and took great care of my vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 15, 2018

    Heckman here! hey wanted to take the time real quick to give thanks from my wife's behalf and myself to luis , thank you so much for making us laugh during... our visit, the pricing help , the spunk you have kid! keep it up , only brining my vehicles to you from now on, make a customer laugh ... have customers for life is my motto .! thanks luis see you soon , but hopefully not too soon ha!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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