Reviews
Have a MB dealership walking distance from my house.
Have a MB dealership walking distance from my house. Very happy to have had the opportunity to wind up at MB of Miami. l
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Cuban, thank you; we appreciate your feedback! Feel free to stop by if you ever need any more help.
Hello Cuban, thank you; we appreciate your feedback! Feel free to stop by if you ever need any more help.
Excelent expiriance.
Excelent expiriance. Have been using this dealership for at least 20 years, and always the same excellent service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mikem, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Miami. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Hugo Bowen gave us great service, knows all the details
Hugo Bowen gave us great service, knows all the details on the cars and options. Smooth and friendly process with finance. Highly recommended. Thanks. Ricardo Vazquez
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Ricardo! Feel free to stop by if you ever need any more help.
Pathetic Service!
Pathetic Service!! They towed my car for a puncture at 11:00am and then .... nothing for 5h despite 6 calls that never got a technician to return a call. finally I find out that it isn't being dealt with because I didn't make an appointment... Seriously, I'm supposed to know I'm going to have a puncture a week in advance. Their excuse for no communication is, they are a franchise and corporate do the towing ...maybe corporate should vet their franchisees better.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0147 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
The sales advisor, Mr.
The sales advisor, Mr. Salim Jaber was exceptionally helpful in getting us the vehicle we were looking to purchase. Once he located it, he brought it to the dealership, we bought it. No stress transaction. Very professional and very helpful to make the deal happened.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joaquin, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! Feel free to reach out to us if you need anything. Have a wonderful day.
Great customer service, inventory, price, and location.
Great customer service, inventory, price, and location. Quality of vehicles, brand recognition. Great sales rep.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Excelente servicio y eficacia por parte de los
Excelente servicio y eficacia por parte de los trabajadores en especial por parte de CESAR NU�EZ ...
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
¡Nos complace saber que tuvo una experiencia tan positiva con nosotros, Yoel! No dudes en pasar por aquí si alguna vez necesitas más ayuda.
The greatest asset of this dealership is its GM Mike
The greatest asset of this dealership is its GM Mike Ochoa. Highly ethical, knowledgeable and professional, he provides an outstanding customer service going above and beyond his job description. He singlehandedly offsets any negative experience caused by some of dealership’s employees who care only about $$. Company is lucky to have him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Avoid this place.
Avoid this place. They are dishonest, misrepresent practically everything just to lure you into signing and then do everything to rip you off even more. Scammers.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ray, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0147 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Avoid this place.
Avoid this place. They are dishonest, misrepresent practically everything just to lure you into signing and then do everything to rip you off even more. Scammers.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we are disappointed to hear that you did not have a more positive experience with us at Mercedes-Benz of Miami. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0147 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.